Reviews of Hotel Biedermeier This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Hohensyburgstr 186, Syburg, 44265 Dortmund, Germany
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Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewThere was a good restaurant.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGood location for our trip
No food available at night!
Thank you for your feedback! Our kitchen is open daily until 10 PM – we hope to welcome you in time for dinner next time. We look forward to having you stay with us again on your journey!
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in May 2025
Verified reviewGood value for money. Just what I needed. Lovely parkup the road for my dog and I.
Thank you very much for your kind review! We're happy to hear that you found exactly what you needed and that you appreciated the good value for money. It's great that the parking area suited you and your dog – we’re always glad to welcome four-legged guests as well! We hope to welcome you back again soon. Best regards,
Thank you very much for your kind review! We're happy to hear that you found exactly what you needed and that you appreciated the good value for money. It's great that the parking area suited you and your dog – we’re always glad to … Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewFantastic place to stay. The room was spacious and comfortable and the staff were very helpful
No tea or coffee making facilities
Thank you so much for your kind words! We're glad you enjoyed the spacious and comfortable room and found our staff helpful. We appreciate your feedback regarding the tea and coffee facilities – we'll definitely take it into consideration. Hope to welcome you again soon!
Thank you so much for your kind words! We're glad you enjoyed the spacious and comfortable room and found our staff helpful. We appreciate your feedback regarding the tea and coffee facilities – we'll definitely take it into conside… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewGreat location. Friendly staff . Good breakfast
The restaurant staff were very friendly but not attentive. We would’ve ordered a few more drinks etc but they were not very aware. And it wasn’t that busy. The shower was broken in my room.
Thank you very much for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the beautiful location, our friendly team, and the good breakfast. At the same time, we’re sorry that the service in the restaurant didn’t fully meet your expectations. We’ll discuss this with our team to ensure we’re more attentive in the future — especially when it comes to offering guests additional drinks or service. We also regret that the shower in your room was not working properly. Please accept our apologies for the inconvenience, and rest assured we will look into this immediately. We would be very happy to welcome you again and provide an even better experience next time. Warm regards,
Thank you very much for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the beautiful location, our friendly team, and the good breakfast. At the same time, we’re sorry … Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe hotel was very clean and the staff were super friendly. We were travelling with our dog and they were happy to let her stay with us
The room has no A/C so a little warmer than we would have liked, but the beds were excellent
Thank you very much for your great review! We’re delighted to hear that you enjoyed our hotel, the food, and the overall value for money. It’s especially nice to know that you and your dog felt welcome with us. We’re sorry the room was a bit warmer than expected — unfortunately, not all rooms currently have air conditioning. Still, we’re happy to hear you had a good night's sleep and found the beds comfortable. We hope to welcome you back soon — with or without your dog!
Thank you very much for your great review! We’re delighted to hear that you enjoyed our hotel, the food, and the overall value for money. It’s especially nice to know that you and your dog felt welcome with us. We’re sorry the room was a b… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewI stayed at the hotel for three nights. I liked everything. Very clean in the room, parking next to the entrance. Very comfortable bed and clean linens. The room was very quiet, you couldn't hear the noise from the street and other rooms. I really liked the girl Halisa at the reception. She was very hospitable and friendly. She always helped me if I needed any help. The chic restaurant in the hotel. I will definitely come back to this hotel again.
Absolutely everything is fine.
Thank you very much for your wonderful review! We are delighted to hear that you felt comfortable with us and that you especially appreciated Halisa at the reception as well as our restaurant. We’re glad you enjoyed the quiet, cleanliness, and comfort of your room. We look forward to welcoming you back soon! Warm regards,
Thank you very much for your wonderful review! We are delighted to hear that you felt comfortable with us and that you especially appreciated Halisa at the reception as well as our restaurant. We’re glad you enjoyed the quiet, cleanliness,… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe fact that it was only for a one night stay.
The hotel asked me to pay 10 extra euros for the accessible room. As a permanent wheelchair user I could hardly enter the bathroom. The carpet in the small room made it difficult to reach the bed. The carpet was very dirty (dust) and also showed signs of aggressive cleaning products. The entrance hall and hallways of the hotel smell like cigarette smoke. Sorry, but this is definitely no place for wheelchair users.
Thank you for your feedback. We would like to clarify that the €10 surcharge was applied due to your request to change to a different room category. We are truly sorry to hear that the rest of your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We are continuously working to improve accessibility and comfort for all our guests, and we take your comments seriously to help us do better in the future. Kind regards,
Thank you for your feedback. We would like to clarify that the €10 surcharge was applied due to your request to change to a different room category. We are truly sorry to hear that the rest of your stay did not meet your expectations. Ple… Show more
Reviewed: 31 March 2025 · Stayed in February 2025
Verified reviewreally nice and uncomplicated check in. really kind staff working there. room was bigger than expected, really light full because of the big windows and the cleanest. really liked the big parking spot too.
everything was great
Thank you very much for your wonderful feedback. We are delighted to hear that you were completely satisfied with your stay. Your praise for our team and the cleanliness means a lot to us. We hope to welcome you back again soon.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewVery nice service
Nothing
Thank you for your lovely feedback. We are pleased that you were satisfied and look forward to welcoming you back to our hotel soon.
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 October 2024 · Stayed in September 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewLovely room. Amazing food in the restaurant.
Very far from most places. We were there for a specific event very nearby but aside from that it would take almost an hour on public transport to get anywhere. WiFi was also very patchy and didn't work in the terrace room.
Thank you for your feedback! We are pleased that you enjoyed your room and the food in our restaurant. However, we regret that the location wasn't ideal for your needs and that you experienced longer travel times using public transportation. We also take the Wi-Fi issues in the Terrace Room very seriously and will immediately investigate this to ensure a better connection. We hope to welcome you back on a future stay and to better meet your expectations.
Thank you for your feedback! We are pleased that you enjoyed your room and the food in our restaurant. However, we regret that the location wasn't ideal for your needs and that you experienced longer travel times using public transporta… Show more
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified reviewNice stuff Receptionist excelent Italian restorant food 5 star
Location
Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed great conversations, a good night’s sleep, and excellent food. It's wonderful to know that our friendly reception team and our Italian restaurant made a five-star impression on you. We’re also glad you appreciated our location. We look forward to welcoming you back soon! Warm regards,
Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed great conversations, a good night’s sleep, and excellent food. It's wonderful to know that our friendly reception team and our Italian restaurant made… Show more
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewHotel itself is nice and the rooms are okay.
Wifi is not configured correctly so you cannot use the Internet.
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewReviewed: 22 May 2024 · Stayed in May 2024
Verified reviewTHE HOTEL IS A GOOD HOTEL, WITH A GREAT LOCATION, AND BEAUTIFUL AREA, BUT THE REAL GOOD AT BIEDERMEIER HOTEL WAS 2 EMPLOYEES....THEY ARE COMPETENT, VERY NICE AND VERY QUICK TO SOLVE ALL PROBLEMS....HETEMI AND HASANI WAS VERY HELPFUL.....THANK YOU LADIES FOR YOUR GREAT HARD WORK....
Reviewed: 5 December 2023 · Stayed in December 2023
Verified reviewAll ok. Really good room with all conforts needed. Parking really usefully. Very good restaurant (thanks Vittorio). Really kindly staff at all. The only thing not at 100%, the wi-fi connection but it's not a big problem. Thanks for all, if we will back in Dortmund, we will see you soon :)