Reviews of Hotel Tannenhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Friedrichstr. 9/1, 79585 Steinen, Germany
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Reviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 July 2024 · Stayed in July 2024
Verified reviewI would like to explain my negative opinion on my experience at the Tannenhof hotel from 14 to 15 July due to the offensive behaviour of the manager, Mr. Avellina. His message asking for the payment of 50 euros for extra room cleaning is in no way acceptable due to its offensive and derogatory tone, directed at hooligans rather than at paying customers. Please read his message of July 15th and my response of July 16th, both delivered through Booking.com Besides being a father and grandfather who helps his daughter Alice and his four grandchildren with their annual car trip from Belgium to Italy for the summer holidays, I have been a Booking.com customer for many years as well as a host for properties I own in Uruguay and I think I know the rules of conduct for hotel professionals. I'm sorry to have to cancel a good hotel like the Tannenhof from my destinations because of a manager who clearly doesn't know these rules. As for the Tannenhof hotel itself, its only flaw according to me is the lack of staff active after 7pm, which has made it impossible for my daughter to inform anybody that the washbasin was apparently clogged, which prevented her and her children from washing their teeth.
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewWe had a great stay at Hotel Tannenhof. We stayed in the apartment which was roomy and had plenty of space. The apartment was clean, the beds comfortable. The Hotel was quiet and in a good location to reach surrounding areas. We had breakfast one morning which was plentiful and good value for money
Reviewed: 6 January 2024 · Stayed in December 2023
Verified reviewEverything you need for a one night stay in that area.
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Reviewed: 14 August 2023 · Stayed in August 2023
Verified reviewReviewed: 10 August 2023 · Stayed in August 2023
Verified reviewroom size.enviroment.scenery
no
Reviewed: 10 August 2023 · Stayed in August 2023
Verified reviewWell equiped, clean and cosy room. The location is amazing, just outside the city but in 20min reach by train. Great accomodation staff, super friendly and helpful. They are really doing an amazing job!
Though my room was great, I missed an international socket/adapter to charge my devices. The helpful staff helped me further!
Reviewed: 19 June 2023 · Stayed in June 2023
Verified review-
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Reviewed: 10 January 2023 · Stayed in January 2023
Verified reviewEverything was good! The room was clean and spacious and had a baby cot already which was quite appreciated. The staff was extremely friendly. The parking is right in front of the hotel. Right across the road are grocery stores, utility stores, hair salon, chemist, kiosks etc. The location is also very nice in a quiet part of the town with good connectivity to Switzerland and France.
The breakfast options could have been slightly better maybe with something warm like scrambled eggs etc.
Reviewed: 7 November 2022 · Stayed in November 2022
Verified reviewReviewed: 30 September 2022 · Stayed in September 2022
Verified reviewUsing the hotel as a 1 night stay for continuing the journey, it did OK for a quiet and peaceful night. Very kind host at check in. Free parking. Great restaurant at neighbour's next to the hotel.
Rooms are a bit basic, but given the price is OK. And all essentials were there, working well, clean. Village is indeed very much quiet however well connected to reach motorways.
Reviewed: 25 September 2022 · Stayed in September 2022
Verified reviewFriendly personnel
Nothing