Reviews of Holiday Inn-the niu, Wave Karlsruhe Oststadt by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

The breakfast with Bircher muesli, scrambles eggs and bacon was really tasty. The building is new, I liked the colour design.

I could hear everything from the neighbour room - talks, sex, phone calls, everything. I had problems to fall asleep. The walls seem to be really thin, I guess they built the hotel so two rooms form one unit each. Also it was a bit visible that the building although new does not have the best building standard. The bathroom already showed signs of usage (it is one year old only). The staff at the reception were a bit cold and some of them did not seem to be interested in the guests. All in all it does look rather like a budget hotel - for me, THE NIU before stood for quality.

Clean, good voice cancelling, 24h beverage, exceptional breakfast.

Parking price

We stayed one night and did not have breakfast. It was convenient and close to the highway. Very nice and clean rooms.

Comfortable and clean rooms. Everything was great!

Breakfast was excellent - varied and high quality. The room was clean, comfortable, and quiet. Service was friendly. And the whole package was moderately priced and very good value for money.

The location is a little out of the way, and the signage pointing to the hotel lobby is lost amidst other signs on the main street.

Good, modern hotel, comfortable room. Free parking on the street or in the hotel garage

Great location, safe parking, friedly staff, nice and clean rooms with comfy beds.

It was difficult to find because we were looking for Holiday Inn sign, not The NIU. Fridge is a bit noisy when turned up to maximum which was slightly disturbing during the night.

Had a short 1 night stay. Overall good. Parking is a bit tricky but not a big deal especially when we checked in almost close to mod night.

Nothing

First they showed the other room And when We arrived they gave us the another one.

Outstanding service, super clean and comfortable. Excellent breakfast.

Hard to find, as you are looking for Holiday Inn, as the Booking name suggests. You should've looked for The Niu instead. Parking is 18 eur

Quiet, very clean, excellent little kitchenette, great curtains.

Passive aggressive guy on reception who didn’t listen to me explaining three times I had a reservation and kept trying to do a new booking. He was very passive aggressive and dismissive and when we eventually got the booking properly sorted it turned out the two days breakfast we had ordered at arrival had only been booked for one person on one day and it was such a muddle we just cancelled all breakfasts and bought food from outside to have instead. The receptionist who dealt with the breakfast confusion the next day was a lovely lady who was utterly confused at the mess on the computer and as we left for the lobby she called over a supervisor to try and help her sort out the mess he had created. I must add the young Asian guy with a moustache on reception was very nice do it was only the older guy dealing with us who seemed to be very uncomfortable with a wife dealing with the booking rather than her husband .

Great hotel with friendly staff. Used at as a stop on our way to our holiday. We were surprised with how beautiful Karlsruhe is. Recommended!