Reviews of Apart Hotel Wasserturm
8A Am Kalkberg, 23795 Bad Segeberg, Germany
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation to the Kalkberg and the Karl-May-Festival. Modern flair, well thought out and decorated. Comfortable and quiet . Parking close by. Privacy even with the festival next door.
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewAmazing location, quiet area, comfy and homely. Close enough to walk to local spots, but far enough away to avoid people and enjoy your own company.
TVs had issues with Internet connection, so couldn't make use in the evenings.
Thank you very much for your excellent review, and we are delighted that you enjoyed your stay with us so much. We would have appreciated if you had informed us about the problems with the TV, we could then have checked it. Best regards, Team Apart Hotel Wasserturm
Thank you very much for your excellent review, and we are delighted that you enjoyed your stay with us so much. We would have appreciated if you had informed us about the problems with the TV, we could then have checked it. Best regards, … Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewUpdated, modern rooms with nice beds and amenities.
The check in instructions were very vague. We recieved the code to the main tower and thought that's where our room was, but it was in a different building all together. Once we found our room, we had no idea how to open the door. A call to the property was necessary to electronically open the door where our key was waiting inside. Saw other guests struggling with the check-in procedure and lack of information as well. Ended up wasting a lot of time just to check-in.
Dear Guest, thank you very much for your review and for taking the time to share your experience with us. We are delighted to hear that you liked the modern rooms and amenities. We apologize for the initial confusion during check-in and appreciate your feedback, as it helps us to improve the process and provide clearer instructions for our future guests. We are pleased that, despite this, you had an overall pleasant stay, and we look forward to welcoming you back again soon! Kind regards, Ekrem Tekin Your Wasserturm Apart Hotel Bad Segeberg Team.
Dear Guest, thank you very much for your review and for taking the time to share your experience with us. We are delighted to hear that you liked the modern rooms and amenities. We apologize for the initial confusion during check-in and… Show more
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewOur apartment was squeaky clean, extremely well equipped and felt brand new! Beds were brilliant, Nespresso coffee machine with the necessary tablets, nice bathroom; Possibility of honesty bar in the water tower, …
If I’m being picky, we had to look twice to find our apartment; maybe better signing to indicate or more specific information in the confirmation of the reservation. We finally called the number on the confirmation and they were able to help.
Dear Guest, thank you very much for your positive review! We are thrilled to hear that you enjoyed the cleanliness, amenities, and overall comfort of our apartment. It’s great to know that you appreciated the Nespresso coffee machine and the attention to detail. We also appreciate your constructive feedback regarding the apartment's directions and signage. We will certainly look into improving this for a smoother arrival experience. We hope to welcome you back again soon! Kind regards, Ekrem Tekin Your Wasserturm Apart Hotel Bad Segeberg Team.
Dear Guest, thank you very much for your positive review! We are thrilled to hear that you enjoyed the cleanliness, amenities, and overall comfort of our apartment. It’s great to know that you appreciated the Nespresso coffee machine and … Show more
Reviewed: 13 July 2024 · Stayed in May 2024
Verified reviewNice and modern, rustic industrial look. Ambient light is a nice touch!
Lack of nice views from our specific apartment
Reviewed: 26 January 2024 · Stayed in January 2024
Verified reviewReviewed: 1 January 2024 · Stayed in January 2024
Verified reviewVery tidy, clean place! Well equipped kitchen and comfy beds! We stayed for a night and had a very nice time!
All was fine, please be aware that there are two apartments with the same number but different name. Top and bottom are 15A. We had some excitement while checking in on our own. Same was true for our neighbors staying beloww is trying to enter our kitchen late in the evening :)
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewThe apartment had everything we could think of needing. Very comfortable!
Reviewed: 28 April 2023 · Stayed in April 2023
Verified reviewbeautiful building with security
nothing
Reviewed: 27 April 2023 · Stayed in April 2023
Verified review