Reviews of Wasserturm Hotel Mannheim This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Netflix

Bed sheets were stained with blood ,the balcony door couldn't open, it was very dusty, and one of the doors was broken,the room was full of spiders, the TV was broken

The television was not ideal

The room were dirty. First I was in a room, where there were stains on the bed sheet and toilet seat, and the room smelled very badly. Then I could change the room, which was a bit better but not worth the money at all.

Hotel charged 5 days breakfast fee, but there was no breakfast service in weekends. I send email to request refund, still no reply.

The breakfast was great - however the person on duty did not know that we had ordered breakfast initially. He was extremely helpful and served us like royalty.

The room smelled of stale cigarette smoke - *very* strongly. You enter the room and a smell of a hundred ashtrays hits you immediately (along with lots of airfresheners - think "Der Goldene Handschuh"). It felt dingy and seedy. I found no way of getting fresh air inside (the window was blocked). The sidetable had cigarette burns on it. The bed is sat on blocks of wood that look like industrial pallets. This place is a dump.

The location

The staff keep knocking at your door and asking for more money because you were abit late to check out. Even though I cleared everything at reception and told them I'll be checking out late so unprofessionable off the staff to do this

Station is near.

The room was as dirty as it can get. We were placed somewhere in the basement, with no windows, it smelled so bad of mold, the toilet was also leaking the whole time, so it was that smell too. The lock looked like someone broke in and robbed the place, which makes sense, because there is nothing in the room. The bed sheets smelled of cigarettes and were disgusting. We wanted to sleep in, but some staff started drilling some holes in the wall and cutting some tin and banging it with hammer from 8am to 3pm, it was happening right in front of the door. We were there in time of TimeWarp event, so the room was 3 times the price of normal of course, but even the normal price would be an overpayment for this s***hole.

The location of the hotel is impeccable, it is very beautiful there. The price is pretty ok, but it could be a bit cheaper for the perfomance. The personnel is friendly and i didnt have any problems with them.

The rooms are dirty, it includes the floors, table, cabinet. The bathroom was especially filthy. If it wasnt for the price and urgency of my stay i wouldnt recomend this hotel to anyone. The sound isolation is bad I could hear my neighbours walking in their rooms. There are almost nothing in the room, so dont expect towels or somethings like this. There was only 2 small bars of soap inside. You need to bring things yourself

Absolutely nothing

Have stayed for 4 nights in the end. The room did not even have a towel. In 4 nights it was never cleaned. Terrible audibility of everything around, also terrible noise from the neighbors' sewerage, it was impossible to sleep without headphones. The room has a clogged sink and a leaking shower, an ancient bed and mattress, terrible bed linen and pillow, a complete lack of ventilation. I will never stay here again.

Nicely located, quite

The room was not cleaned, very dusty floor, TV not functioning, no soap

Soap in small pack is a good approach, eventhough there was no place to keep the rest-Soap-Packet, but that was okay, not bad. Small light switch on the mirror was very good. Communication with Reception team was very straight forward, and Gentle.

Inside the wardrobe and above it was dusty Some unused cloths / bed sheets were found below the Bed. An additional Dim light would have helped during late evenings.