Reviews of Welcome Hotel Bad Arolsen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Dear Guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed both our indoor and outdoor pools. We appreciate your comments regarding smoking by the outdoor pool and the coffee machine in the room. Please note that additional coffee capsules are always available at the hotel reception, so our guests can easily replenish them during their stay. Your feedback is very valuable to us, and we hope to welcome you back soon for another enjoyable stay. Best regards Ralf Adamczyk General Manager

Dear Guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed both our indoor and outdoor pools. We appreciate your comments regarding smoking by the outdoor pool and the coffee machin… Show more

Dear Guest, Thank you so much for your kind feedback. We are delighted to hear that you enjoyed our spa area with the indoor and outdoor pool, as well as the spacious rooms and our breakfast selection. We truly appreciate your positive comments and hope to welcome you back soon for another relaxing stay in our hotel and village. Best regards, Ralf Adamczyk General Manager

Dear Guest, Thank you so much for your kind feedback. We are delighted to hear that you enjoyed our spa area with the indoor and outdoor pool, as well as the spacious rooms and our breakfast selection. We truly appreciate your positive comm… Show more

Dear Guest, Thank you very much for taking the time to share your feedback. We’re glad to hear that you found our family room spacious and comfortable and that you enjoyed the location and charm of the town. We would like to clarify a possible misunderstanding regarding the use of our spa facilities. The use of the pools and wellness area is included for all our guests on both the day of arrival and the day of departure, at no extra cost. We regret if this was not clearly communicated during your stay. Thank you also for your comments on the room furnishings and bedding. We continuously work on improvements to ensure a comfortable stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Ralf Adamczyk General Manager

Dear Guest, Thank you very much for taking the time to share your feedback. We’re glad to hear that you found our family room spacious and comfortable and that you enjoyed the location and charm of the town. We would like to clarify a possi… Show more

Dear Guest, Thank you for your recent stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our calm and beautiful surroundings, as well as our friendly staff. It's great to know that you found the pub "Plückers" to be a convenient and enjoyable option. We're especially pleased that you had a relaxing experience at our SPA. Your feedback means a lot to us, and we look forward to welcoming you back for another rejuvenating stay. Best regards Ralf Adamczyk General Manager

Dear Guest, Thank you for your recent stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our calm and beautiful surroundings, as well as our friendly staff. It's great to know that y… Show more

Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay with us. We’re delighted to hear that your overall experience was a positive one and that you appreciated the comfortable room, your preferences being accommodated, and the wide vegetarian selection at our breakfast buffet. We’re especially pleased that you found your stay in Bad Arolsen enjoyable. We’re truly sorry to hear about the inconvenience regarding drinking water. As part of our standard service, we provide one complimentary bottle of mineral water in each room upon arrival. However, this bottle is not replenished during the stay, which may differ from practices you’re used to. We understand that hydration is especially important to many of our international guests, and your feedback is valuable in helping us consider improvements in this area. Thank you again for your honest remarks. It would be our pleasure to welcome you again in the future — and we’ll gladly assist with any extra needs, including water, right from the start. Warm regards, Ralf Adamczyk General Manager

Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay with us. We’re delighted to hear that your overall experience was a positive one and that you appreciated the comfortable room, your prefe… Show more

Dear valued guests, Thank you for your kind review! We’re delighted to hear that you had a nice and comfortable stay with us. We appreciate your feedback regarding the hairdryers and will certainly take it into consideration for future improvements. Guest comfort is our priority, and we always strive to enhance our facilities. We hope to welcome you back soon! Best regards Ralf Adamczyk General Manager

Dear valued guests, Thank you for your kind review! We’re delighted to hear that you had a nice and comfortable stay with us. We appreciate your feedback regarding the hairdryers and will certainly take it into consideration for future impr… Show more

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We truly value the insights of our returning guests and are sorry to hear that your experience this time did not meet your expectations. We sincerely apologize for the maintenance issues in your room. A leaking toilet and a flooded bathroom floor are certainly not acceptable, and we regret that this was not resolved properly during your stay. Please rest assured that we have followed up with our technical team to prevent such oversights in the future. Regarding our cleaning policy, we appreciate your understanding of our environmental efforts. However, we acknowledge that exchanging towels unnecessarily defeats the intended purpose. Your feedback highlights an area where we can improve, and we will ensure our housekeeping team is more mindful of this moving forward. We are also sorry to hear that the room amenities did not meet the standards you had come to expect from previous stays. While we strive to balance quality and sustainability, we recognize that changes to our offerings, such as toiletries, should still maintain the level of comfort and care our guests deserve. Your comments about the pillows and blankets will also be reviewed to ensure they provide the comfort our guests expect. We regret that your stay left you feeling underwhelmed, especially given the price point. Your feedback is invaluable in helping us identify areas where we can do better, and we are committed to making the necessary improvements. We hope to have the chance to welcome you back in the future and provide you with the high standards of service and comfort you have previously enjoyed with us. Best regards, Ralf Adamczyk General Manager

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We truly value the insights of our returning guests and are sorry to hear that your experience this time did not meet your expectations. We sin… Show more

Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay, particularly the spacious and clean room as well as the charm of our historical building. We regret to hear that the room did not fully meet your expectations, and we appreciate your honest feedback. Your comments help us continuously improve to ensure our guests have the best possible experience. Regarding the spa usage, we would like to clarify that it is not included in the rate for room-only bookings. For your next visit, we would be happy to recommend one of our packages that include spa access to make your stay even more enjoyable. We hope to welcome you back in the future and thank you once again for your review. Best regards, Ralf Adamczyk General Manager

Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay, particularly the spacious and clean room as well as the charm of our historical building. We regret to hear that the room did n… Show more

Dear guest, Thank you for taking the time to share your feedback and for highlighting the positive aspects of your stay, such as our clean rooms, friendly staff, convenient location, and the quality of our bar and food offerings. We're delighted to hear that you enjoyed the breakfast selection! We are sorry to learn that the pillows did not meet your expectations. For future visits, please don’t hesitate to let us know if you’d prefer alternative pillows. We are more than happy to provide a selection to ensure a more comfortable night's sleep. We appreciate your honest feedback and hope to welcome you back soon! Best regards, Ralf Adamczyk General Manager

Dear guest, Thank you for taking the time to share your feedback and for highlighting the positive aspects of your stay, such as our clean rooms, friendly staff, convenient location, and the quality of our bar and food offerings. We're … Show more

Dear Guest, Thank you so much for your kind review! We're thrilled to hear that you enjoyed our amazing facilities, convenient location, and cleanliness. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to welcoming you back for another fantastic stay! Best regards Ralf Adamczyk General Manager

Dear Guest, Thank you so much for your kind review! We're thrilled to hear that you enjoyed our amazing facilities, convenient location, and cleanliness. Your satisfaction is our top priority, and it's wonderful to know that we met … Show more

Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you had a very nice stay and enjoyed the cleanliness, our friendly staff, and especially the stunning outdoor swimming pool. We appreciate your comments regarding the pricing and the additional charges. Your input is valuable as we strive to provide the best possible experience for our guests. We'll certainly take your feedback into account as we continue to improve our services. We hope to welcome you back in the future! Best regards, Ralf Adamczyk General Manager

Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you had a very nice stay and enjoyed the cleanliness, our friendly staff, and especially the stunning outdoor swimming pool. We appreciate your commen… Show more

Dear valued guest, Thank you for your feedback. We’re glad to hear that you enjoyed our stylish pool. We appreciate your comments about the rooms under the roof and will consider them as we continue to make improvements. We hope to welcome you back for another great stay! Best regards Ralf Adamczyk General Manager

Dear valued guest, Thank you for your feedback. We’re glad to hear that you enjoyed our stylish pool. We appreciate your comments about the rooms under the roof and will consider them as we continue to make improvements. We hope to welcome … Show more

Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed your stay at our hotel and that you found the breakfast to be perfect. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future. Best regards Ralf Adamczyk General Manager

Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed your stay at our hotel and that you found the breakfast to be perfect. Your positive feedback is greatly appreciated. We look forward to welcoming you back in … Show more

Dear valued guest, Thank you for your wonderful review! We’re delighted to hear that you found our hotel comfortable and well-suited for your needs. It’s great to know that you enjoyed the pool with your kids, explored the area with your dog, and had a satisfying breakfast. We look forward to welcoming you back for another pleasant stay! Best regards Ralf Adamczyk General Manager

Dear valued guest, Thank you for your wonderful review! We’re delighted to hear that you found our hotel comfortable and well-suited for your needs. It’s great to know that you enjoyed the pool with your kids, explored the area with your do… Show more

Dear valued guest, Thank you for your feedback and for choosing to stay at our hotel. We are delighted to hear that you found our rooms very clean and enjoyed your stay overall. However, we are sorry to learn about the issues you encountered with the pillows and coffee machines. We apologize for the discomfort caused by the pillows. Your feedback is valuable, and we will consider offering additional pillows as a standard in all rooms to ensure our guests have a comfortable sleep. Regarding the coffee machines, we deeply regret the inconvenience you experienced. It is important to us that all amenities function properly, and we will address this issue with our housekeeping team to ensure the machines are thoroughly cleaned and maintained for future guests. We appreciate your comments as they help us improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience. Best regards Ralf Adamczyk General Manager

Dear valued guest, Thank you for your feedback and for choosing to stay at our hotel. We are delighted to hear that you found our rooms very clean and enjoyed your stay overall. However, we are sorry to learn about the issues you encountere… Show more

Dear valued Guest, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the swimming, especially given the nice weather. We apologize for the crowded breakfast experience and will look into ways to improve this aspect for our guests. Additionally, we appreciate your comment about our staff and will certainly remind them that a smile can make a big difference in creating a positive impression. We hope to have the pleasure of welcoming you back in the future and providing an even better experience. Best regards Ralf Adamczyk General Manager

Dear valued Guest, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the swimming, especially given the nice weather. We apologize for the crowded breakfast experience and will look into ways to impr… Show more