wifi had problem one day. cooker is very old and slow. takes about 20mins to heat up

friendly staff, excellent location, accommodation has lift which is great

Stayed in August 2025

Mosquitoes, not much kitchenware (minimum frying pan and casserole), no microwave, no dishwasher (too bad to wash the pan, quite a frequent need), low water pressure in shower, strange WiFi (lots of routers/nets, most without internet at the moment, have to figure out which to use each time), pillows are too thin.

Central location, kitchen (fridge, stove, dishes, kettle), park nearby, spacious room. Good feedback.

Stayed in July 2025

Up grade of window blinds and additional cooking utensils

Roomy apartment and good hospitality from receptionist

Stayed in July 2025

We initially booked for 4 nights to pay at the hotel. We didn't choose to pay this way, it was just the way the booking came through.. because of track works we discovered 2 days before that we couldn't make our intended start date for the booking. We requested to change to 3 nights. The response was to charge the total amount for 4 nights to our card. Staff were rude when we called. Booking.com staff said that they didn't understand why we had been charged. Business said it was their policy to charge 2 days before. This was not our contract and it was in the morning, so outside of 48 hours. We managed to get there by very complicated means and then could not find the place as there was no hotel by this name.it uses a different name. Once in, the place was fine and staff we encountered were nice. Come on booking.com, your standards have dropped.

The unit was comfortable and the location was great, right outside was a tram line.

Stayed in May 2025

Rooms not really adapted to hotel standard

Convenience of being so close to major rail connection.

Stayed in May 2025

The kitchen could at least have a spatula. The pillows were too thin and soft for our taste.

The hotel is in good location, you can reach any place by bus or tram. The grocerys are just across the street. Very quiet also. Almost everything you need, was there, but nothing too luxurious. Actually, there was nothing wrong with it.

Stayed in May 2025

Everything was fine.

The location is excellent — just a 9-minute walk from Berlin Central Station. There's a supermarket conveniently located right across the street. The woman at reception was very friendly and extremely helpful.

Stayed in April 2025

We were a little confused as the sign on the street had a different name to the one on our booking,and the entrance didn’t make us feel we had arrived in the correct place. But once we found the check in on the second floor we were fine.

Great central location and excellent value for money. The room was large, clean and comfortable. We were on the 4th floor and once we realised there was a lift if was much easier!

Stayed in March 2025

The hallway might be a bit shady and hotel's name was different than in the booking but after getting over with the surprise the stay was pleasant. I recommend earplugs as he road is rather busy with ambulances passing by.

The king size bed was really comfortable, room was spacious, and my towels were changed daily. The location wasn't too far from main railwaystation and there was Aldi nearby. I got a room with 4 bed and kitchen, so I had loads of room. For the cheap price, the room was really great.

Stayed in March 2025

Confusion with the room we booked, not sure if the issue was with booking.com or hotel. We booked a 2 bedroom apartment, but on arrival we were told we hadn't, but receptionist gave us a 2 bedroom apartment regardless This apartment looked nothing like the picture of the room shown on our booking and it could've done with updating 20yrs ago! It didn't spoil our stay and the room was clean, just not what we were expecting.

Location was good for our needs and the lady on reception was helpful

Stayed in February 2025

We stayed in one of the apartments, which has 2 rooms, 5 beds, 2 private baths, and a kitchenette. We liked the old architecture with tall ceilings, original double windows, and a grand old staircase. However, it has a distinct non-modern feel, and that might not work for some people. It's also a bit confusing at first because the sign on the street says 'Central Inn', and you have to know that reception is on the 2nd floor - look for a tiny elevator. Cleanliness and comfort are adequate I'd say. Very convenient location: the main train station is two tram stops on the M10 tram, which stops right in front of the hotel, or a short 10 min. walk. There's a pub next door and a restaurant one block over, a bakery (the super friendly Bellevue Baeckerei) 5 min. away, more eateries within a 10 minute walk westward on Alt Moabit, and a very lively shopping area with lots of eateries, including the Arminius Markthalle, on Turmstrasse, which is 3-4 stops on the M10 tram going away from the station. There's also a discount supermarket right across the street, which is very convenient.

Stayed in November 2024

Name on front of hotel is central inn not ark am bahnhoff lower floor makes it look like building abandoned very difficult to find reception

Self contained great location good security OK for 70 euros a night but not any more

Stayed in November 2024

it’s a bit dated but had a lot of charm

the property was clean and the location was amazing

Stayed in September 2024

Kitchen facilities and fridge very useful.

Stayed in September 2024

the kitchenette could have been better.

Good location with a good view. There is a shop and a tram stop across the hotel that comes in very handy. Everything was very dated but clean. The carpet, beds and other furnishing was probably from the 90's. If you are after that kind of thing then its a good place to stay. The receptionists were very nice and tried their best where they could and gave extra towels etc when needed. The Kitchenette was very poor but better than nothing. The best bit was that there are two toilets and two showers. Overall it was a pleasant stay. Cheap for Berlin but Berlin accommodation is very expensive.

Stayed in July 2024

Nothing

Everything.

Stayed in July 2024

Very small elevator, and a lot of stairs otherwise. No real complaints, it’s a serviceable hotel with comfortable beds and a good location.

Very easy to get to the train station, either walking (15 mins) or on the tram which is right outside the hotel. We initially had a small and pretty claustrophobic room for the 4 of us, but I had upgraded to a 5-bed room before arriving so after a discussion, we were moved to a much better room (2 connecting actually) which was satisfactory for our group. The reception staff were always helpful and tried to help us with directions around Berlin. No breakfast room, but the restaurant next door was convenient if you wanted it, however I can’t comment as we didn’t go there. It’s around a 20 minute walk to the Brandenburg gate and Berlin landmarks.

Stayed in July 2024

Difficult to find —name change to Central didn’t help

Location was excellent

Stayed in June 2024

Stove and shower did not work well.

Location. Big windows we could open. Quiet

Stayed in May 2024

Self catering facility can improve.

Location and size of apartment.

Stayed in April 2024

The water in the shower was draining slowly.

Excellent apartments, warm, cozy, have everything you need. Fully correspond to the description. Conveniently located within walking distance of major attractions. Friendly staff.

Stayed in December 2023

Expected at least a pot in the room with salt pepper and and perhaps some cooking condiments. Would’ve been 10/10 if the expectations were set from the start.

Location, cleanliness and safety.

Stayed in September 2023

The apartment assigned to us is two bedroom apartment, but the second bedroom was located in living room with the kitchen and dining table, unexpected. Two burner electric stove can not be used at the same time or else electric power will shut down. Good for short stay. The place named Central Inn Hotel not as posted on booking com. Poor internet.

Walking distance to Berlin Main Station including tram and buses. The silence in the place, everybody can relax. Recommended per tourist. The lady owner is kind and approachable.

Stayed in August 2023

Above a road that could be noisy at night - but good double glazing, so it wasn’t so bad. Worst part is that although it is called <<Ark am Hauptbahnhof>>, in fact the sign above the door said it was <<Central Inn>>. We missed that sign and wasted 20 minutes trying to find the place. I suggest some changes!

Useful location 5 minutes walk from Hauptbahnhof. Old School/Old Style (c.1895) Berlin apartment feel complete with original parquet wood tile floors. Sensible price. Plenty of space. Our apartment had a balcony.

Stayed in August 2023