Reviews of Hotel Zur Aue
Reeser Landstr. 14, 46483 Wesel, Germany
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff was very nice, helpful, and accommodating, extremely helpful. Plenty of space in the room.
The hotel is a bit rundown, but was quite okay.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewCentral, had secure bicycle storage, our host was most welcoming and informative. Room had an electric fan was very appreciated
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThey made me pay extra money because they hadnt received the money from booking.com. They were rude and didnt speajk english
Reviewed: 10 November 2024 · Stayed in October 2024
Verified reviewGood basic hotel not far from the centre of town.
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewVery good for the price i paid! I checked in very late and left early in the morning. I felt very welcome and was happy to find a warm shower at this time.
Nothing
Reviewed: 15 May 2024 · Stayed in March 2024
Verified reviewI already paid cash EUR 90, But credit card still charge me EUR90 During check-in, the owner informed us that I booked shared bathroom and can upgrade for attached bathroom with the condition of payment by CASH. However, after check-out, the hotel charged my credit card additional EUR90 again with the reason that with bathroom is EUR90. It seem like the story can be change and additional charged me EUR90. Please refund the additional charge EUR90.
Regarding the room change, we would like to inform you that the price for the room with a private bathroom was 90 EUR. Additionally, a charge of 90 EUR was debited from your account as you stayed one night longer. We hope this information is helpful to you. If you have any further questions or concerns, please do not hesitate to contact us. We would be delighted to welcome you back to our hotel in the future. Kind regards,
Regarding the room change, we would like to inform you that the price for the room with a private bathroom was 90 EUR. Additionally, a charge of 90 EUR was debited from your account as you stayed one night longer. We hope this information … Show more
Reviewed: 19 April 2024 · Stayed in April 2024
Verified reviewClean
Had to wait until after 6pm to access my room
Reviewed: 25 October 2023 · Stayed in October 2023
Verified reviewWe booked 4 rooms from 2 nights, on listing was clearly described that the payment will be taken at the property. Once my friends arrived at the hotel, the recepsionist said that they cant accept payment and they would claim the money from my credit card. So they didnt allthough i didnt authorized them. Highlight of this stay was a defect on water system therefor there was no warm/hot water to take shower. :/
Reviewed: 24 August 2023 · Stayed in August 2023
Verified reviewReviewed: 17 December 2022 · Stayed in December 2022
Verified reviewThere was cold like in Russia movie, two nights in frozen kingdom, never ever again… I have fever 39,8° after stay…
Reviewed: 11 December 2022 · Stayed in December 2022
Verified reviewugly, terrible, cold , In winter Time heating turned off. never more
Reviewed: 5 November 2022 · Stayed in October 2022
Verified reviewReviewed: 5 September 2022 · Stayed in September 2022
Verified reviewWhat an awful place -1 star maximum. It's like something from the 1960's. It's right on the main road so trucks are passing all night long. The mattresses are the most uncomfortable i have ever tried to sleep on - it gave me a bad back - the pillows are non existent, just go to nothing when you lie on them (i asked for an extra pillow which i never got). I had booked for 3 nights, so after the first night i said i would go elsewhere and asked for a refund which i was refused. They offered to put me in a single room at the rear of the property which was equally as bad, so i left on the 2nd day after asking for a refund or at least a discount which i was refused. To top things off i was woken at 6:00am by a demolition team in the opposite gas station - not their fault but would have been nice to be informed. The TV did not work and the WiFi kept dropping out. The 'Hotel' itself is like a building site, they were using the Bar/Lounge as an office, the front was boarded up and the back room was a total mess. The images are a misinterpretation of the what you are actually paying for. How on earth they can charge 350 Euro's for 3 nights is beyond words...... AVOID!
What didn't i like....... EVERYTHING! I DEMAND A FULL REFUND
We are very sorry to hear that your stay did not meet your expectations. Please consider that in the case of a cancellation at short notice or a spontaneous departure, it is very difficult for hotels to get room occupancy at short notice. In addition, the requests of other guests have been rejected. Our hotel is priced appropriately and not overpriced as prices increase in high season. In addition, during this period the big Bulli Summer Festival took place right here on the Ausee and, as is usual, the prices at trade fairs, concerts or festivals, etc. increase. We have stayed the same price and have not increased the price. We have therefore been the cheapest hotel. The hotel is a matter close to the heart of the new owners. Renovation works and maintenance are priority and not excluded, as well as hospitality and cordiality. We are very sorry that our service was below your requirements.
We are very sorry to hear that your stay did not meet your expectations. Please consider that in the case of a cancellation at short notice or a spontaneous departure, it is very difficult for hotels to get room occupancy at short notice. I… Show more