Reviews of 25hours Hotel Paper Island 4 stars
25 Papiroen, Christianshavn, 1436 Copenhagen, Denmark

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewthe decor, restaurant, location
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewVery good, but expensive. Superb location.
Very expensive breakfast. Tiger Lily restaurant is fusion food. Not a fan.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewFantastic location and views Quirky and fun
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location, Professional / friendly and helpful staff, Great breakfast, Room was fantastic high quality. Free mini bar, Strong environmentally friendly focus
Nil
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewFabulous hotel, quirky, comfy, quiet, excellent location, great staff
Nothing
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location in an amazing city
Nothing
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStylish and incredibly comfortable. A perfect, memorable getaway.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFront desk staff was amazing and very friendly. They made my stay wonderful
Noise on the streets
Dear Turki Thank you so much for your lovely review and kind words about our design and front desk team! We’re delighted to hear they made your stay wonderful. We’re sorry to hear that street noise disturbed your experience. For future stays, please don’t hesitate to let us know and we’ll do our best to assign you a quieter room on the opposite side of the building. Borimir and the 25Hours Paper Island team
Dear Turki Thank you so much for your lovely review and kind words about our design and front desk team! We’re delighted to hear they made your stay wonderful. We’re sorry to hear that street noise disturbed your experience. For future sta… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location was amazing
The hotel service was disappointing, including the laundry service which lost my clothes and returned the clothes of a random stranger. This has not been resolved, so I am now without a shirt and a pair of jeans.
Dear Matthew We are truly sorry to hear about your disappointing experience with our laundry service. We completely understand how frustrating it must be to have your clothes mixed up, and we sincerely apologize for the inconvenience caused during your stay. As we work with an external laundry partner, it appears they mistakenly placed extra items in your laundry bag together with your own clothes, which were also returned. If the items you received are not yours, please don’t hesitate to contact us at rec.paperisland@25hours-hotels.com so we can assist you directly. At the same time, we have already reached out to our laundry provider for clarification and to ensure this situation is resolved as quickly as possible. Thank you for bringing this to our attention. We value your feedback and will continue working to ensure that this does not happen again. Warm regards, Borimir & The 25Hours Paper Island Team
Dear Matthew We are truly sorry to hear about your disappointing experience with our laundry service. We completely understand how frustrating it must be to have your clothes mixed up, and we sincerely apologize for the inconvenience caus… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewGreat location. Could watch the harbor from our room. Loved the window seat.
Dear Anonymous Thank you so much for your kind words! We’re delighted to hear you enjoyed the harbor views and the cozy window seat and it’s one of our favorite spots too. We can’t wait to welcome you back for another stay at Paper Island! Warm regards, Borimir & The 25Hours Paper Island Team
Dear Anonymous Thank you so much for your kind words! We’re delighted to hear you enjoyed the harbor views and the cozy window seat and it’s one of our favorite spots too. We can’t wait to welcome you back for another stay at Paper Island!… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location was amazing to experience the city in full. The staff were very attentive and careful. The conversation and the attitude were positive, as it is for the remaining of the city as well.
Dear Ali Atalay Thank you for your wonderful review! We’re so happy to hear that our team’s attentive service and positive spirit helped make your stay even more enjoyable. Copenhagen is such a vibrant city, and we’re delighted you could experience it in full from our location. We’d love to welcome you back again soon! Warm regards, Borimir & The 25Hours Paper Island Team
Dear Ali Atalay Thank you for your wonderful review! We’re so happy to hear that our team’s attentive service and positive spirit helped make your stay even more enjoyable. Copenhagen is such a vibrant city, and we’re delighted you could e… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewEverything! Perfect architecture, comfy, nice staff, good location. The best hotel I have been to in CPH.
Dear Giseli Thank you so much for your kind words! We’re thrilled to hear you enjoyed everything from the modern architecture and comfort to our team and location. Being called the best hotel in Copenhagen truly makes our day and we can’t wait to welcome you back again! Warm regards, Borimir & The 25Hours Paper Island Team
Dear Giseli Thank you so much for your kind words! We’re thrilled to hear you enjoyed everything from the modern architecture and comfort to our team and location. Being called the best hotel in Copenhagen truly makes our day and we can’t … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location and really friendly staff
Nothing. It was all good.
Dear Clare Thank you so much for your kind words! We’re so glad you enjoyed your stay, especially our location and friendly team. It’s great to hear everything was perfect for you and we can’t wait to welcome you back again! Warm regards, Borimir & The 25Hours Paper Island Team
Dear Clare Thank you so much for your kind words! We’re so glad you enjoyed your stay, especially our location and friendly team. It’s great to hear everything was perfect for you and we can’t wait to welcome you back again! Warm regards,… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewSolid breakfast, with eggs, bacon, cold meats, cheese, bread, small pastries, everything you could hope for. We did one morning to Hart Bageri Holmen for some big pastries. Area is quiet, but close to Broens food market. Central is a 5 min cycle away. We had a great time here
Sorry, can't say anything
Dear Rex Thank you so much for your fantastic review! We’re delighted you enjoyed your stay, especially our breakfast and peaceful yet central location. Great choice visiting Hart Bageri too! We’re thrilled everything was just right and hope to welcome you back for another fun Copenhagen trip soon. Warm regards, Borimir & The 25Hours Paper Island Team
Dear Rex Thank you so much for your fantastic review! We’re delighted you enjoyed your stay, especially our breakfast and peaceful yet central location. Great choice visiting Hart Bageri too! We’re thrilled everything was just right and ho… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified review