Bathroom needs serious updating Shower curtain must be replaced or seriously cleaned (Serratia marcescens) No fridge in the room No airco No screen on window (which needed to be kept open based on heat in the room)

Friendly staff

Stayed in August 2025

The fridge in our room doesn't really work and there's no AC. The dinner was good but we waited for nearly an hour for our main course to arrive....

Love the interior!

Stayed in July 2025

Nothing

Nice property and interior with very friendly staff and a good breakfast

Stayed in March 2025

Breakfast wasn’t my favorite. I’m vegetarian and don’t eat sugar;-)

Nice hotel, friendly staff, clean room, very nice beach and harbor nearby

Stayed in September 2024

The staff not very helpful. She saw that I have many luggages, and I am staying on the second floor. She didn’t suggest or even l

Quiet and convenient location for going Helsingør and Louisiana Museum of modern art.

Stayed in August 2024

Elderly and infirm guests need help with luggage

Peaceful, clean and relaxing

Stayed in July 2024

The hotel is not dirty, but the bathrooms should be cleaned better.

Very nice attractions for children - letter hunting games, coloring books. Nice hotel surroundings. Friendly staff. Good breakfasts.

Stayed in July 2024

Smelly bathroom

Comfy bed

Stayed in July 2024

Room was good and spacious. The breakfast was very good. The garden and outside spa was very attractive and it was good to be able to also use the spa downstairs.

Stayed in June 2024

There was no aircon/fan in the room and the black out curtain didn’t fit the window which made the room very bright when trying to sleep.

The staff were very pleasant and helpful. The breakfast was delicious, great choice of fresh produce.

Stayed in June 2024

Parking was tricky, spaces were tight

Beautiful and seeped in history. Great interiors, had an excellent hot and cold stone spa treatment. Breakfast was extraordinary

Stayed in May 2024

A bit to warm in the hotel bedrooms

Clean modern facilities good spa

Stayed in January 2024

Excellent, memorable dinner

Stayed in October 2023

The sauna facilities were not as good as we thought they would be, we were expecting more, still the time there is enjoyable, although most of the sauna is in a basement. In total there is 1 outside sauna and 3 indoors saunas (max temp is 75 Celsius both inside and outside). 3 Jacuzzis in total (max temp 38 Celsius), 2 outside and one inside.

Beautiful hotel and rooms, amazing breakfast served and staff was always friendly and attentive. Also the surroundings of the hotel are beautiful and green to enjoy a quite time, close by is the sea side where you can have relaxed and inspiring walks. They have all food options in case you any dietary restrictions (in my case, lactose and gluten).

Stayed in October 2023

Great location. Suite was generous in size with stylish fixtures. Enjoyed having a balcony overlooking the grounds

Stayed in August 2023

It felt that there were bed mites in the sheets. We thought that the maid would change the bedding daily, but that didn’t occur. So one morning, we stripped the bedding so that they had to replace it. At that point, we did not feel that any thing was biting us.

Facilities and proximity to the train station. Very good breakfast. Helpful lobby staff.

Stayed in July 2023

Surfacing of shower was damaged which made it look unclean. Additional fees for accessing sauna/little pool

Quiet, peaceful estate. Staff was excellent

Stayed in August 2023

We came with our 2 year old child so we could not go to the spa. I do understand the restriction, but it would have been nice if they had a dedicated swiming pool for small children. Also, the room entrance light did not work; it did not bother us that much, so we didn't report it... maybe we should have done it for the benefit of the next guest.... Internet connection in our room wasn't that great (it worked only in certain areas of the room). We did report this, but it did not get better.

Very nice surroundigs (close to the sea, supermarket, train station) and clean and comfortable room. Copenhagen is at about 40 mins by train. The food was also good. It was also very quiet which we greatly appreciated. Very polite and helpful staff: receptionists, cleaning ladys and restaurant waiters.

Stayed in August 2023

Bathroom is uncomfortable and also bed and pillows are not comfortable at all.

The location is immersed in nature, well maintained.

Stayed in July 2023

Needs better information/communication around the resort... in English for all us foreigners, as Danish is not well known... just for health/safety issues alone! Note ~ the resort is oriented to the younger crowd, so not all that accessible for seniors/handicapped... especially with luggage.

Gorgeous jewel of a resort, and well located away from CPH, especially for castles & museums [Louisiana is a must]. Your best Comwell experience starts with buying the spa/fitness option [$70./pp/per-stay] and join the other 'robe-wearing' guests wandering the hotel /grounds... made our 3-day stay very comfortable. Found the bar food/service and breakfasts to be hi-lites of the stay.

Stayed in July 2023

Picture of old thatched building a tad misleading as you stay in an adjoining modern complex.restaurant wildly overpriced.

Slick well run hotel - clearly a large conference centre.beautiful grounds.

Stayed in July 2023

the staff

the steam sauna

Stayed in April 2023

The bedroom has no air-conditioning, which made the room very stuffy at night. The breakfast is very average, no staff around as you battle your own way around the buffets, the hot food is shockingly awful, and probably not safe to eat (scrambled eggs were dried out & cracked in their pots). The place is set up for conferences & the team need further training on how to handle leisure guests differently.

The Hotel is in a lovely setting, the spa is excellent, although Booking.com bookers should be warned about the extra 349dr payment per person to use the aqua spa. Dinner was good but not great, steak had sat on the hot plate for awhile.

Stayed in April 2023

difficult to get in touch with reception and some confusion around booking another night. one room was a little musty

excellent spa and sauna, open late, extra charge per stay. good breakfast also.

Stayed in October 2022