8.4

Opiniones del Comwell Roskilde 4 estrellas

Vestre Kirkevej 12, 4000 Roskilde, Dinamarca

  • Angel

    Escrito en 21 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Habitación muy limpia, una cama muy cómoda, servicio de café y té incluido, desayuno excelente, vistas al mar desde las instalaciones.

    La recepcionista que nos hizo el check-in fue muy antipática y muy poco servicial. No me sentí bienvenido. El problema no fue la comunicación (que fue en inglés sin problema), sino su actitud altiva y soberbia. El precio es elevado, pero entiendo que Dinamarca es un país con un alto poder adquisitivo.

    Respuesta del alojamiento:

    Dear Angel Luis Thank you very much for taking the time to share your experience with us. We are truly pleased to hear that you enjoyed the comfort of your room, the cleanliness, the coffee and tea facilities, our breakfast, and the views from our hotel – these are aspects we take great pride in. At the same time, I am sincerely sorry to read about your impression of the welcome at reception. A friendly and helpful check-in is one of the most important first impressions, and I regret that this was not what you experienced. Please know that this is not the level of service we wish to provide, and your feedback will be shared with the team so we can work on improving in this area. We very much hope that, despite this, you will consider visiting us again, so we can provide you with the warm and welcoming service that should always accompany a stay at our hotel. Once again, thank you for your feedback, and we hope to have the pleasure of welcoming you back in the future. Best regards, Anna Brock Review Manager

    Dear Angel Luis Thank you very much for taking the time to share your experience with us. We are truly pleased to hear that you enjoyed the comfort of your room, the cleanliness, the coffee and tea facilities, our breakfast, and the views f… Mostrar más

    Comwell Roskilde
    22 de agosto de 2025
  • Patricio

    Escrito en 20 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    excelente todo

    todo excelente

    Respuesta del alojamiento:

    Dear Patricio Dear guest, Thank you so much for your wonderful and succinct review—“Everything is excellent” says it all! We’re thrilled that you had such a great experience with us and hope to welcome you back very soon. Kind regards, Anna Brock Review Manager

    Dear Patricio Dear guest, Thank you so much for your wonderful and succinct review—“Everything is excellent” says it all! We’re thrilled that you had such a great experience with us and hope to welcome you back very soon. Kind regards, An… Mostrar más

    Comwell Roskilde
    12 de agosto de 2025
  • Daniel

    Escrito en 18 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    El lugar mágico y relajante

    Respuesta del alojamiento:

    Dear Daniel Thank you for sharing your lovely feedback! We're delighted to hear you experienced a magical and relaxing atmosphere during your stay. We hope to welcome you back soon for another wonderful visit! Best regards, Anna Brock, Review manager

    Dear Daniel Thank you for sharing your lovely feedback! We're delighted to hear you experienced a magical and relaxing atmosphere during your stay. We hope to welcome you back soon for another wonderful visit! Best regards, Anna Brock, … Mostrar más

    Comwell Roskilde
    12 de agosto de 2025
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  • Elizabeth

    Escrito en 15 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Tenía un buen desayuno, el personal fue muy amable y no había dificultad en el aparcamiento.

    Las cortinas deberían tapar más las ventanas ya que al ser verano hay muchas horas de luz y ésta pasa y la habitación se ilumina muy temprano. No ponen alfombra o toalla para poner en el suelo para salir de la ducha. La almohada es bastante fina por lo que se hace bastante dura.

    Respuesta del alojamiento:

    Dear Elizabeth Maria Thank you so much for taking the time to share your feedback. We're really pleased to hear that you enjoyed the peaceful atmosphere, appreciated the friendly service from our team, and found breakfast and parking to your satisfaction. That truly means a lot to us. We also greatly appreciate your constructive comments. You're absolutely right that the long summer days can let in a lot of early morning light, and we’ll be reviewing how we can improve the curtain coverage in our rooms. Similarly, we understand how important the small details are — like having a bath mat and a pillow that offers the right level of comfort. We're sorry this wasn't quite right during your stay, and your feedback has been passed on to the relevant teams. We hope to have the opportunity to welcome you back in the future — and please don’t hesitate to contact us if there’s anything we can do to make your next visit even more enjoyable. Wishing you a bright and relaxing summer ahead. Best regards, Anna Brock, Review manager

    Dear Elizabeth Maria Thank you so much for taking the time to share your feedback. We're really pleased to hear that you enjoyed the peaceful atmosphere, appreciated the friendly service from our team, and found breakfast and parking t… Mostrar más

    Comwell Roskilde
    15 de julio de 2025
  • Fernando

    Escrito en 8 de febrero de 2025 · Se alojó en febrero de 2025

    Comentario auténtico
  • Javier

    Escrito en 20 de diciembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico
  • Ver el hotel
  • Raquel

    Escrito en 28 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    Las instalaciones fantásticas y la comida sana

    Respuesta del alojamiento:

    Dear Raquel Thank you for your positive feedback! I’m thrilled to hear that you enjoyed our facilities and the healthy food options. We aim to provide a top-notch experience, and it's great to know we succeeded in these areas. We look forward to welcoming you back! Have a great weekend :) Best regards, Anna Brock, Review manager

    Dear Raquel Thank you for your positive feedback! I’m thrilled to hear that you enjoyed our facilities and the healthy food options. We aim to provide a top-notch experience, and it's great to know we succeeded in these areas. We look … Mostrar más

    Comwell Roskilde
    13 de septiembre de 2024
  • Maria

    Escrito en 26 de abril de 2024 · Se alojó en abril de 2024

    Comentario auténtico
  • Javier

    Escrito en 6 de julio de 2023 · Se alojó en julio de 2023

    Comentario auténtico
  • Ver el hotel
  • Iván

    Escrito en 10 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico
  • Emilson24

    Escrito en 11 de septiembre de 2022 · Se alojó en agosto de 2022

    Comentario auténtico

    El tamaño de la habitación y la cama. El desayuno super completo.

    Nada.

    Respuesta del alojamiento:

    Dear Emilson24 We are hppy you had a nice stay with us and had a relaxing time. We hope the stay rejuvinated your start to a new week. Thank you for your very kind words. We appreciate them very much. We hope to welcome you back again soon. Until then, have a wonderful day. Best regards, Anna Brock, Review manager

    Dear Emilson24 We are hppy you had a nice stay with us and had a relaxing time. We hope the stay rejuvinated your start to a new week. Thank you for your very kind words. We appreciate them very much. We hope to welcome you back again soon… Mostrar más

    Comwell Roskilde
    13 de septiembre de 2022
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