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Reviews of ProfilHotels Mercur 3 stars

Vester Farimagsgade 17, 1606 Copenhagen, Denmark

#97 of 126 hotels in Copenhagen

Guests' Choice

Review score

Based on 823 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 4 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bit noisy in road. Curtains didn't shut out light from outside

    Stayed in September 2025

  • Reviewed: 3 September 2025

    8.0
    Good choice for overnight stay, especially if you have luggage and need to be close to the central station!) great value
    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy

    Great location, clean, very good breakfast

    Stayed in September 2025

  • Reviewed: 2 September 2025

    8.0
    Exceptional Location, Delicious Breakfast, and Warm Hospitality in the Heart of Copenhagen
    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 4 nights

    I can't say that anything really bothered me. Just a small inconvenience after taking a bath: most of the water ended up on the bathroom floor 🥺. I dried it with a towel. But I figured out the reason — you must hold the stopper by the chain and let the water drain slowly. Not really a problem, just a detail to know. Some guests may find it a bit noisy at night — but the room provides earplugs. As for me, I was so happily tired from discovering this beautiful city that I slept like a rock 😄 Next time I miss Copenhagen, I’ll hop on a FlixBus and stay at this amazing hotel again! 🚌💫 Huge thanks! 🙏

    The location is absolutely perfect — right in the heart of Copenhagen, within walking distance of all major attractions 🏙️. The room was neat and simple, without unnecessary extras like a minibar or fridge — which I didn’t need anyway. During my 4-day stay, the bed linen was changed three times, and towels were refreshed daily. Housekeeping was done every day. The bed was very comfortable, with crisp, white, fresh-smelling sheets 🛏️. Power outlets were conveniently placed. Breakfast was a delightful surprise! 👍 Smoked salmon, marinated herring (prepared the way only Scandinavians can!), cold cuts, cheeses (with and without mold — soft and delicate — so delicious! 🧀), fresh breads, rolls, toast 🥐🍞, salads, greens, fruits 🍅🍇. From the hot dishes: omelets, small sausages, baked tomatoes 🍳🌭. Also pastries, dairy, muesli, various jams — so much, so tasty, and high quality. The staff at reception were very kind and professional, check-in was quick, the elevator worked flawlessly, and sound insulation was excellent. I slept with the window open, enjoying fresh air. I was given exactly the room I had requested in advance — on the right floor, with a bathtub, and with a view of my favorite city ❤️ Pure joy 24/7! I was truly happy staying here! ❤️❤️

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    Nice hotel with good service and breakfast. In a great location walking distance to everything.
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    TRAIN NOISE 24/7!!! The mattresses were horrible and need to be replaced with nice new modern firm ones.

    Breakfast was very good. Location excellent - except the noise of the trains going into the train station - I did not realize the tracks were so close (within 50 m) and trains braking or speeding up 24/7 - so very noisy! But a really nice hotel. The Italian restaurant next door is AWESOME!!! please eat there great food, excellent service and reasonable prices! There is a market just to the left 150m with everything! Walking distance to all of Copenhagen!!!

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic Queen Room Four
    • Stayed 4 nights
    • Submitted via mobile

    The lights weren’t working properly and some of the outlets didn’t work the whole time

    The location was perfect and very comfortable beds

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Queen Room Four
    • Stayed 1 night
    • Submitted via mobile

    This hotel has a great location, close to the railway station and just a walking distance from a center, shops and attractions. The room was spacious, breakfast tasty - I recommend it for a stay.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    enjoyed the city and the sites to see
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 7 nights

    no fridge in room however the hot weather was exceptional ,food in local restaraunts was poor at best for vegitareans

    location was really good, bed comfy and balcony as bonus

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Good location
    • Leisure trip
    • Group
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No A/C, but that’s ok.

    Good location, nice and helpful staff. Luggage storage available

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Well managed hotel worth visiting!
    • Leisure trip
    • Family with young children
    • Superior King Room Four
    • Stayed 3 nights

    Air condition was out the whole time, apparently there was some major problem with the main unit so I don't blame the hotel, but it was uncomfortable.

    Very helpful and friendly staff incl. the manager. They let us store our bikes inside and helped us with the parking, I really appreciated that!

    Stayed in July 2025

  • Reviewed: 18 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The housekeeping was short in supplying the coffee, etc.

    We liked the location and cleanliness. There was a train station opposite the hotel and bus service. It was in walking distance from the Copenhagen H station as well. Many grocery stores, cafes, and restaurants were around. The housekeeping kept the room clean and pleasant. There was a breakfast included option and tennis court. Overall, a good experience.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Great hotel for a city break
    • Leisure trip
    • Group
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Tennis court right outside bedroom window. Dodgy lift.

    Well located, welcoming, friendly and helpful staff, Excellent breakfast.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Great breakfast, tidy room, excellent location. Might get a bit hot/noisy during summer months
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Beds a bit too soft for personal liking. Room did not have aircon, which is fine for a 3 star hotel. We were visiting during hot summer days and kept window open overnight which cooled down the room but came a sacrificing peace and quiet as streets were rather noisy and trains passing by too often.

    Excellent location, walking distance from main attractions. Great breakfast included, friendly staff

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room Four
    • Stayed 4 nights
    • Submitted via mobile

    No AC in the bedroom

    Amazing location, super nice staff and easy check in and check out.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights

    I missed that the room didn't have any airconditioning (it was a very good weather at this time), make-up mirror and a minibar(fridge).

    The bed and the breakfast was good. It is a very good location and a quiet room even though it is next to a train station.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Great location & great value for money!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    When housekeeping came, they did not do a refresh of all parts & missed some (e.g bedsheets). Even after explicitly asking for it to be changed

    Location & surrounding areas

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Good value for money and excellent location.
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The light in the bathroom would interrupt at times

    Location, cleanliness, professional staff

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    A great choice to use as a base to explore the city.
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights

    Clean, bright room with a comfortable bed. Breakfast was very good. Lots of choice, and good quality.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    good value for the price with breakfast. adequate
    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 4 nights

    the drapes need to be replaced with blackout drapes the drapes were flimsy.. i like cream in my coffee. no a/c.no refrigerator.

    the breakfast was good but i like cream in my coffee not milk but it was hot at least. the location was good and easy to get to the train station. the staff made up for any short comings...everyone was nice and helpful .easpecially the man not from copenhagen that discussed the train to the airport with me. thank you . the sheets were clean and crisp. the duvet a bit heavy.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Definitely will do it again
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There's nothing realy to put into "didn't like" basket. One thing was unfavorable. Hotel is near rails and you can hear a train at late night when you want to sleep. It is not my deal breaker, I can sleep pretty hard, bud for someone it could be a little problem.

    Most things was according to standard required for number of stars. Great part was a brekfast which I enjoy very much. Great choice of fresh juices, nice choice of meal, and something I realy like is fresh soft bread.

    Stayed in July 2025

  • Reviewed: 9 August 2025

    8.0
    Good hotel for families.
    • Leisure trip
    • Family with young children
    • Classic Twin Room Four
    • Stayed 2 nights

    The room was a bit small and felt a bit old, but overall the stay was comfortable.

    The breakfast was excellent. The location is very central—close to the train station and within walking distance of the main attractions. Everything was easy to reach on foot.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    4 night stay in a central location in Copenhagen.
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The lobby was very nicely styled and staff were very helpful. The breakfasts were absolutely amazing and catered to everyone's needs. We arrived early and could leave our bags in a secure luggage room while we went sight- seeing. Convenient location and we were able to walk most places. Our room was as advertised and was very comfortable for our stay.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 3 nights

    Rooms a bit outdated. They can use a refurbishment.

    Location was excellent. Close to the city center, Tivoli, etc. Parking is possible in the public garage close by (less than 500m) and you can book a pot in advance with the public garage (Q-park). Beds were excellent and the Tennis court is in good order. Very friendly staff.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Friendly central location hotel with amazing breakfast!
    • Leisure trip
    • Family with young children
    • Classic Twin Room Four
    • Stayed 4 nights
    • Submitted via mobile

    The pillows were uncomfortable and the room a bit warm. Windows not ideal for getting ventilation in. The guy who worked the night shift was a bit strange when I asked for a drink and he was hard to get a hold of

    Nice rooms with good facilities. Lovely breakfast with very nice staff

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Great for the price and breakfast!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Street noise/Train noise.

    Excellent location; wonderful breakfast!

    Stayed in August 2025

Showing 1 – 25

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