Reviews of Four Points Flex by Sheraton Copenhagen Arena 3 stars
124 Ørestads Boulevard, Amager Vest, 2300 Copenhagen, Denmark
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFriendly greeting at reception. Very convenient location for access to airport and city centre via public transport.
Thank you for your kind review, your feedback is important to us. We are glad to know that you enjoyed our location, and it means a lot to us, to know that you had a nice greeting when you arrived. We hope to welcome you again another time. Kind regards, Frida - Reception
Thank you for your kind review, your feedback is important to us. We are glad to know that you enjoyed our location, and it means a lot to us, to know that you had a nice greeting when you arrived. We hope to welcome you again another time.… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, clean hotel. Close to arena
Dear Sohaib, Thank you so much for your kind review, we are happy to hear that you found our staff friendly and our location convenient. Your feedback is important to us, and we are very grateful for you taking the time to write a review. We hope to welcome you again another time! Best regards, Frida - Reception
Dear Sohaib, Thank you so much for your kind review, we are happy to hear that you found our staff friendly and our location convenient. Your feedback is important to us, and we are very grateful for you taking the time to write a review. … Show more
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWe stayed there for a third time. Checkin is fast and easy, the hotel was close to where we needed and also to a metro station. Very clean.
Nothing to add.
Hello Ewa, Thank you for your kind review. We are pleased that you enjoyed your stay with us. And we look forward to welcoming you back in the future. Best Regards, Dolma Reception
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPretty basic and grubby
Awful location; room minimal
Dear Altmann Thank you for your feedback and your review! I am sorry that your stay with us was not as hoped. We hope to get a chance to improve in the future. Best regards Tobias, Reception
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe staff did a great job.
The room had one wall that was raw concrete.
Hello Michael. Thank you for your kind review. We are glad to hear that you enjoyed our service. We also appreciate your note about the room design. The raw concrete wall is part of our modern industrial aesthetic, but we understand that style preferences can vary and truly value your input. We hope to welcome you any other time to enhance your experience. Best Regards, Guadalupe. Reception.
Hello Michael. Thank you for your kind review. We are glad to hear that you enjoyed our service. We also appreciate your note about the room design. The raw concrete wall is part of our modern industrial aesthetic, but we understand that st… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewA very nice hotel, good position, near the metro station and the mall Fields. Clean room, good breakfast, nice personnel. We thank to all the staff for making our stay pleasant.
Everything was great.
Thank you for your kind review. We are pleased that you enjoyed your stay with us, and we look forward to welcoming you back in the future. Best regards David
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and confortable.
The breakfast options are very limited.
Hello Andrei. Thank you for your kind review. We are glad to know you enjoyed the room. however, we apologize if the breakfast didn't meet your expectations. We hope to welcome you any other time to enhance your experience. Best Regards, Guadalupe. Reception.
Hello Andrei. Thank you for your kind review. We are glad to know you enjoyed the room. however, we apologize if the breakfast didn't meet your expectations. We hope to welcome you any other time to enhance your experience. Best Regar… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation - close to the metro station and the train station, very convenient; A large shopping mall is nearby as well; Despite located next to the metro, it still has the quiet environment; Helpful staff
The chair in the room - it would be more comfortable if it is a plastic/ metal chair
Thank you for your kind review. We are pleased that you enjoyed your stay with us, and we look forward to welcoming you back in the future. Best regards David
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewfriendly staff, the check-in and check-out was efficient. Room is not large but sufficient for one person. Easy to access public transport, and close to a large shopping malls with many restaurants.
The breakfast could have more healthy options, and the checkpoint to the breakfast room is not very smooth
Dear Frederic Thank you for your review and your feedback. We are happy that you've enjoyed your stay and our service. I am sorry that the breakfast did not quite live up to your expectations. We hope to welcome you back again in the future! Best regards Tobias, Reception
Dear Frederic Thank you for your review and your feedback. We are happy that you've enjoyed your stay and our service. I am sorry that the breakfast did not quite live up to your expectations. We hope to welcome you back again in the … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewStaff were incredibly friendly, spotless hotel and bedroom which was very good value for money. Right next to the metro line for easy access into the city centre, and plenty of food/shopping stores nearby. Would definitely recommend!
Dear mr. Nicholson, Thank you so much for your very kind review, we are so glad you enjoyed the stay, and are extremely greatful for your kind words. Thank you for taking the time about of your day, to give us feedback. It means a lot that you that good experience with our staff, and that the close location to metro was to your liking as well. It was a pleasure having you stay with us, and we hope to welcome you back another time. Best regards, Frida//Reception
Dear mr. Nicholson, Thank you so much for your very kind review, we are so glad you enjoyed the stay, and are extremely greatful for your kind words. Thank you for taking the time about of your day, to give us feedback. It means a lot that… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewClean beds. Ok hotel simpel and clean.
Breakfast was small and not well structured, coffee wasnt great. No AC in the room. Needed to pay 5 euro for a coffee. Nothing available in the room. Ironing was also a bit odd, it was set up in the hallway.
Dear Ramon, Thank you so much for your feedback about your stay. Thanks for letting us know your thoughts and we would like to apologize if breakfast did not meet your expectations, we take your comments really seriously to improve our service every day. We hope you had a great overall experience and look forward to welcoming you again in the future. Best regards, Joaquin Four Points Flex by Sheraton Copenhagen Arena
Dear Ramon, Thank you so much for your feedback about your stay. Thanks for letting us know your thoughts and we would like to apologize if breakfast did not meet your expectations, we take your comments really seriously to improve our s… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent and they also accepted dogs. The staff was always very helpful and nice.
Hello Christina. Thank you for the kind words! We're glad you enjoyed the location and that our team—and pet-friendly policy—made your stay a great one. Hope to see you again soon! Best Regards, Guadalupe. Reception.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewA pretty basic Scandinavian breakfast, nothing special and not disappointing either. The room was spacious for one person and very clean. The location was good for work, and you could get to the city center by metro in 15 minutes. There was a person at the reception 24/7 which is a very nice thing these days :-)
I missed the spa area and perhaps the breakfast could have been a little better, offering a wider variety of local products.
Dear Thomas Thank you for taking the time to write us a review and give us some feedback! We are happy that you enjoyed your stay, the location of the hotel and the cleanliness of the rooms. I appreciate the feedback regarding the breakfast, we will try to make the breakfast selection bigger in the future! We hope to see you again! Best regards Tobias, Reception
Dear Thomas Thank you for taking the time to write us a review and give us some feedback! We are happy that you enjoyed your stay, the location of the hotel and the cleanliness of the rooms. I appreciate the feedback regarding the breakfa… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThe location close to Örestad station (for Öresundståg, Metro) makes it an attractive option, though it didn't involve a visit to Royal Arena this specific time. Love the spacious and modern rooms. Usually a cheaper stay than hotels around the main train station, obviously.
Dear Anders Thank you for your feedback and your review! I am happy that you've enjoyed your stay with us and the location of the hotel. We hope to have the opportunity to welcome you back again in the future! Best regards Tobias, Reception
Dear Anders Thank you for your feedback and your review! I am happy that you've enjoyed your stay with us and the location of the hotel. We hope to have the opportunity to welcome you back again in the future! Best regards Tobias, Re… Show more