8.1

Reviews of Fuglsang Herregaard Hotel

Nystedvej 73, 4891 Nykøbing Falster, Denmark

  • Mariia

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Parking place for the bikes is a bit far away from the hotel. It didn’t feel secure nor protected from the rain (but the bikes were alright when we left them there overnight).

  • Arturo

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Beautiful grounds.

  • Rejser

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
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  • Csilla

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Beautiful garden and location. Marvioulos building.

    We asked for an extra bed several times even weeks before our arrival as our room was advertised with this option. Upon our arrival there was a bit of a confusion and we only recieved an inflatable bed, which would not have been an issue. However, the mattres defleated in the middle of the night. For this price range we expected a bit more from such a nice hotel. Overall it was fine for one night.

  • 7.0 Good
    Therese

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    The manor is beautifully situated and offers a peaceful, charming retreat away from the hustle and bustle. The building and surroundings are truly lovely, with a lot of character and attention to detail. A car will be conveniemt, as there are no restaurants in walking distance.

    Unfortunately, the service did not meet expectations — especially given the high price point. 2 months before our arrival, we had specifically requested, and in two attempts, a baby cot for our one-year-old, as the booking platform indicated this was available on request. On entering our room, however, there wasn't one and upon asking, we were bluntly told that such a thing did not exist. They said that therefore they gave us a room with a single bed — which clearly isn’t suitable for a toddler. When we told them that a one-year-old can fall out there, they said, we should work with pillows. No solution was offered, and more disappointingly, there was not even an apology. Check-out was similarly annoying: no one was at the front desk, and although we rang the bell three times, no one came. When someone eventually showed up, they reproached us that we should have rung the bell. There was still no apology or acknowledgment of the inconvenience — much like with the baby bed issue. It’s a shame — the property has great potential, but at this price point, a basic level of hospitality and professionalism should be a given.

  • 3.0 Poor
    Hilde

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    The house and the gardens are beautiful! I stayed in the annex. It was dated, but clean, wine classes and cock screw as a nice touch as was the little coffee machine.

    They were impossible to get hold of. Never answered any mail, phone or message on the app. They said I had to book a table if I wanted dinner. I replied that I did and gave a time. Just generic messages in response. I asked repeatedly for confirmation, still more generic messages. For three weeks. In the end I contacted booking.com who then contacted the hotel and told me that they would get back to me. Which they didn’t. In the end, I brought a picnic. I would have given nearly full marks, were it not for their total lack of communication.

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  • Katja

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    We took the Puttgarden–Rødby ferry to arrive in Denmark and had the pleasure of staying at this hotel. After the long drive through Germany, we could not have been happier to stop here. We especially enjoyed having dinner in the calm and peaceful dining hall, and the garden was absolutely lovely. Breakfast was plentiful. The staff was very attentive and friendly. We traveled with our dog, while she wasn’t allowed indoors, there was a beautiful garden area where we could enjoy drinks together, which was a great alternative.

    The bathroom in the annex was a bit outdated.

  • Bernadette

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review
  • Georg

    Reviewed: 30 April 2025 · Stayed in April 2025

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  • Duarte

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • Christa

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    The property itself was beautiful, with lovely grounds that made for a wonderful place to walk and explore. The interiors of the mansion were breathtaking. The breakfast was delicious, offering a nice variety of options to start the day and their wine selection in the evening was good.

    Upon arrival, we were surprised to find that our room was not in the mansion, but instead in another building, likely built in the 1970s, despite having booked with the expectation of staying in the mansion. We also encountered some cleanliness issues in the bathroom, with bugs around the bathtub and floor, which was concerning. Additionally, the absence of a hairdryer in the room was an inconvenience, especially as we were getting married the next day. When we requested one, the response was simply "no," which we found surprising and a bit unaccommodating. We had hoped to relax and unwind at the mansion after our wedding, but it was disappointing to discover that the property operates as a foundation rather than a traditional hotel, which meant there was no room service. When we tried to make a lunch reservation for the following day, we were told it was fully booked. While we understand that this can happen, the fact that this was the only dining option on the property left us feeling unprepared and let down. Additionally, when we asked for recommendations for nearby restaurants, we were not given any suggestions, which added to our disappointment. It’s clear that many guests are local and familiar with the area, but as non-locals, we would have greatly appreciated more guidance in response to our inquiries.

  • Hanna

    Reviewed: 5 March 2025 · Stayed in March 2025

    Verified review

    great breakfast and picturesque location

    1. If you have not made a reservation at the restaurant along with your room, you will be refused dinner. When we asked where we could eat, the manager recommended that we go to the neighboring town. Although their restaurant was open, and the hotel itself is 7 km away from the city in the forest. It was my birthday that day, and we asked if we could at least order food to our room? We were reluctantly told that we could only choose one dish from their restaurant and eat it in our room. We travel a lot, but this is the first time we have encountered such “hospitality”. 2. phenomenal audibility, you can hear everythin 3. not worth the money

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  • Pierre

    Reviewed: 17 November 2024 · Stayed in November 2024

    Verified review

    Amazing breakfast. Very nice house

  • Alberto

    Reviewed: 25 October 2024 · Stayed in October 2024

    Verified review

    Amazing location. Immaculate bathroom. Great breakfast. Beautiful walking grounds. Quiet and peaceful.

    Bed and pillows could be better

  • Maria

    Reviewed: 23 October 2024 · Stayed in August 2024

    Verified review
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  • 3.0 Poor
    Gunnar

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review

    They could not serve dinner when arriving at 19.15! The cook was too stressed! Not exactly what you expect after a long drive.

  • Magnus

    Reviewed: 27 August 2024 · Stayed in July 2024

    Verified review
  • Mona

    Reviewed: 23 August 2024 · Stayed in August 2024

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  • Jan

    Reviewed: 17 August 2024 · Stayed in July 2024

    Verified review
  • Dorthe

    Reviewed: 11 August 2024 · Stayed in August 2024

    Verified review

    Very nice old stately home in magnificent surroundings. The grounds are stunning. Lovely breakfast with the best homemade mysli and ymer drys.

    The breakfast room is a bit dark, shame as the breakfast is very, very good.

  • Andreia

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review

    The main building and garden are beautiful

    We stayed at the annex and the room was not nicely clean, there were a lot of huge spiders and spider webs inside the room and bathroom. The ceiling in the bathroom had an exposed part. The balcony also had a lot of spider webs.

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  • Nataliya

    Reviewed: 31 July 2024 · Stayed in July 2024

    Verified review

    Incredible location - old authentic castle right next to art museum and very well maintained park

  • Jana

    Reviewed: 27 July 2024 · Stayed in July 2024

    Verified review

    Hard to say without getting to know the Hotel.

    I contacted the hotel two days before our arrival to inform them that we would be arriving late, and I received only an automated response stating they would reply to us as soon as possible. When we arrived at Fulgsang, there was no one at the reception, no one answered the phone, and no one ever got back to us. Some guests tried to help us and informed us that the staff had left earlier that day. After a nine-hour drive and being unable to access the already-paid room, we had to book a room at another hotel one hour away. We opted for Fulgsang Herregaard because it is close to Gedser, where we could catch the earliest ferry to Germany. In the end, we arrived at the new hotel almost at 1 a.m., having to wake up at 4 a.m. to get to the harbor on time. Imagine how frustrating and upsetting this situation was for us. Until now, neither the hotel nor the booking site has replied to our emails.

  • Zara

    Reviewed: 25 July 2024 · Stayed in July 2024

    Verified review

    A beautiful old mansion with a garden. Clean room and nice staffs. Good breakfast.

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  • Jonny

    Reviewed: 21 July 2024 · Stayed in July 2024

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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