Reviews of Manon Les Suites Guldsmeden 5 stars
Gyldenløvesgade 19, 1600 Copenhagen, Denmark
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything. Friendly staff and good facilities.
nothing )
Dear Firat, Thank you for your kind words! We’re so pleased to hear that you enjoyed your stay and appreciated both our team and the facilities. It’s always a joy to know that our guests leave happy, and we hope to welcome you back again soon. Warm regards, Team Manon les Suites
Dear Firat, Thank you for your kind words! We’re so pleased to hear that you enjoyed your stay and appreciated both our team and the facilities. It’s always a joy to know that our guests leave happy, and we hope to welcome you back again … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe pool is magnificent, interior is magic, rooms are.comfortable, breakfast is nice, personell kind and welcoming, can borrow umbrella at the reception
Sauna/welness erea could be more bigger/private but its copenhagen, good thing is that it exists
Dear Bogumil, Thank you for the kind words of our hotel! We are glad that you enjoyed the pool, interior, breakfast and that you find our staff sweet. We sincerely hope to see you again very soon. Kind regards, Team Manon les Suites
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAmazing hotel, rooms are stunning and we got an upgrade too. Big rooms, comfortable beds, spa is unbelievable and we just loved it.
Dear Laura, Thank you so much for your kind words. We’re delighted to hear that you enjoyed your stay with us and that the upgrade, our spa, and the comfort of the rooms made your experience so memorable. It means a lot to know you loved it here, and we truly hope to welcome you back again soon for another wonderful stay. All the best, Team Manon les Suites
Dear Laura, Thank you so much for your kind words. We’re delighted to hear that you enjoyed your stay with us and that the upgrade, our spa, and the comfort of the rooms made your experience so memorable. It means a lot to know you love… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDifficile communivate by phone with the reception or room setvice
Dear Gian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. All the best, Team Manon Les Suites!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWell it was a okay stay nothing mean about the personal, although I have no idea how it could be a 5 star hotel. And the price is also way boosted for what get, the spa is really amazing and breathtaking with the view from the pool and the leaves imitating jungle! But I wouldn’t directly call it a spa with just one pool and nothing else than two saunas.
First we could start with the clearness, was surprise that a 5 star hotel are dirtier then 3-4 stars hotel I have been too, and if you are staying at a 5star hotel then you have expectations. And their customer service isn’t the friendliest, and do not show any support to work a solution together. Just trying to rip you off money.
Dear guest, Thank you for taking the time to share your feedback with us. We are glad to hear you enjoyed the unique atmosphere of our spa and the pool area, but we are truly sorry to read that other aspects of your stay did not meet your expectations. Cleanliness, service, and value are very important to us, and your comments give us a chance to improve. We would really appreciate the opportunity to hear from you directly so that we can better understand your experience, investigate the matters you’ve raised, and provide you with proper feedback regarding customer service. Please feel free to reach out to us at manon@guldsmedenhotels.com, as your input is highly valuable to us. Thank you again for sharing your thoughts, and we hope we can welcome you back for a much better experience in the future. All the best, Team Manon les Suites
Dear guest, Thank you for taking the time to share your feedback with us. We are glad to hear you enjoyed the unique atmosphere of our spa and the pool area, but we are truly sorry to read that other aspects of your stay did not meet your… Show more
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewThe gym and pool area are fantastic.
Nothing
Dear Victor, Thank you so much for the kind words! We’re thrilled you enjoyed the gym and pool area. If there’s anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon! All the best, Team Manon les Suites
Dear Victor, Thank you so much for the kind words! We’re thrilled you enjoyed the gym and pool area. If there’s anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon! … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewPool area, location, gym
Spa was pretty much in the restaurant.
Dear Martin, Thank you for taking the time to write a comment. We appreciate you taking the time to leave your feedback. We hope to see you back again soon! All the best, Team Manon les Suites
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe staff was extreamly friendly and helpful. The pool area was just like we were bathing in Bali, the suite was beautiful and very cozy. And recieving all the texts messages regarding events at the hotel was nice and made us wanting to attend. The design of the hotel is absolutly beautiful and the bartender at the Dragon Fly cocktail bar was so nice and professional in making us the best cocktail- even if it was not on the cocktail list!
The bathrooms were to small- specially when three ladies are sharing one suite with all their stuff :)
Dear Tinna, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our central location, the pool area, and the design of the hotel. It’s also fantastic to know that our team, from the front desk to the Dragon Fly cocktail bar, made your stay memorable. We appreciate your note about the bathroom size and understand that sharing one suite between three guests can feel a bit tight. Your feedback is valuable as we continually look for ways to improve our guests’ comfort. We hope to welcome you back soon for another relaxing and enjoyable stay! All the best, Team Manon les Suites
Dear Tinna, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our central location, the pool area, and the design of the hotel. It’s also fantastic to know that our team, from the front desk to the D… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room was clean, comfortable, eco-friendly, stylish, and situated perfectly near the view of the amazing jungle fish pool! The pool area was an amazing place. Seeing one’s reflection at night on the glass rooftop while swimming was one of the highlights for me, all the while enjoying the ambiance of the Bali-inspired scenery and the chill sounds of music. The breakfast was buffet-style and very very delicious with many options to choose from.
We were hoping that they’d be able to rent out bicycles to guests, but we were not sure if that was possible. Unfortunately, we also didn’t ask to verify.
Dear Joe, Thank you so much for the wonderful review! We’re thrilled you loved the room, the Bali-inspired pool vibe, and our breakfast spread. And just to clarify for next time: yes, we do rent out bicycles to guests—you can arrange this directly at reception. We can’t wait to welcome you back for another dip under the glass rooftop—and a ride around København on two wheels! All the best, Team Manon les Suites
Dear Joe, Thank you so much for the wonderful review! We’re thrilled you loved the room, the Bali-inspired pool vibe, and our breakfast spread. And just to clarify for next time: yes, we do rent out bicycles to guests—you can arrange thi… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe pool , comfortable bed and spacious stylish room . Friendly staff
My only minute grumble was the hairdryer ( you had to keep your finger on the button to keep it on )
Dear Fiona, Thank you for the lovely review—we’re so glad you enjoyed the pool, comfy bed, spacious room, and our friendly team! We hope to welcome you back for another relaxing visit soon! All the best, Team Manon les Suites
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSome of the staff members were very nice, the gym is big and well equipped, nice pool.
Unfortunately it seems that the hotel’s exorbitant price is largely dictated by the presence of the pool area that might look good on some instagram story, otherwise the rooms are quite compromised and in desperate need of renovation. We did not expect to find this mediocre conditions of room finishes, shabby details, and such poor cleanliness in a renowned 5 star facility. The location is sort of isolated too, to reach the closest decent coffee shop or a restaurant you’d have to take a 12-15 minute walk towards the city center. The soundproofing is insufficient, you can hear pretty much everything that’s going on both on the street and in the hotel’s hall/pool area. We’ve as well found the mattress way too soft for our liking and had difficulty sleeping. That had been kind of resolved later by the hotel administration by removing the upper topper, however the bed remained too soft. Could’ve been better if the hotel opted out for a more versatile mattress option in the first place. The elevators were slow and did not always work as expected. There are much better options you can find in Copenhagen in the same price range.
Dear Francesco, Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that your overall experience did not meet expectations. While we’re glad you appreciated our hotel staff, the gym, and the pool area, we understand your concerns about room finishes, cleanliness, and soundproofing, and we will be reviewing these points carefully with our team. Regarding your note about the location, there are actually several coffee shops and restaurants closer than the city center, and our reception team is always available to provide personalised recommendations and assist with directions. We also noted your feedback about the mattress. Our team promptly assisted by removing the top mattress topper as requested, and since we did not receive further feedback afterward, we assumed the adjustment was acceptable. We’re sorry to hear it still did not provide the comfort you were looking for. We truly value your comments, as they help us to improve both our facilities and our guest experience. We hope we might have the opportunity to welcome you again in the future and better meet your expectations. All the best, Team Manon les Suites
Dear Francesco, Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that your overall experience did not meet expectations. While we’re glad you appreciated our hotel staff, the gym, and the pool area,… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewAtmosphere
Slow elevators
Dear Daniel, Thank you for sharing your feedback. We’re glad you enjoyed the atmosphere, and we’re sorry to hear about your experience with the elevators. We’ll make sure your comments are shared with our team for improvement. We appreciate your feedback! All the best. Team Manon les Suites
Dear Daniel, Thank you for sharing your feedback. We’re glad you enjoyed the atmosphere, and we’re sorry to hear about your experience with the elevators. We’ll make sure your comments are shared with our team for improvement. We appreciat… Show more
Reviewed: 11 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe inside forest pool, very good breakfast, and the quality of the body product (shampoo, soap, oil, etc.)
Dear Bertrand, Thank you so much for taking the time to write review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. All the best, Team Manon les Suites
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good , bed was good
As it is near residential buildings there was a party going on until midnight a so kept me awake - very loud, view from room was disappointing
Dear Peter, Thank you for sharing your feedback. We’re glad to hear you enjoyed the breakfast and found the bed comfortable. We’re sorry to hear that external noise and the view from your room did not meet your expectations. While we can’t control events in the surrounding neighborhood, we understand how important a good night’s rest is and will do our best to accommodate a quieter room for your next stay. All the best. Team Manon Les Suites
Dear Peter, Thank you for sharing your feedback. We’re glad to hear you enjoyed the breakfast and found the bed comfortable. We’re sorry to hear that external noise and the view from your room did not meet your expectations. While we can’t… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in May 2025
Verified reviewamazing hotel
nothing
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,