Reviews of Hotel Odeon 4 stars
Odeons Kvarter 11, 5000 Odense, Denmark
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery good breakfast, location was great, short walk into the city centre which had plenty of restaurants, bars etc. We will definitely come back again to see more of the city.
Nothing comes to mind
Dear Trevor Thank you for your kind feed-back. We are always happy to hear your thoughts and evaluations. We are happy to hear you had a good stay - please come see us again. Kind regards Charlotte, Hotel Odeon
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI loved my stay at this hotel, everything was great: from the reception, location, breakfast, etc. I have no negative comments or feedback
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Hi. Thank you so much for giving us such a great feedback. We hope to see you at our Hotel again. Kind regards, Hotel Odeon.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewExcellent location , superb service and extremely helpful and friendly front desk
Room is a little small
Dear Gerald, Thank you very much for your rating and review of our hotel. We are pleased to hear that you enjoyed your stay, the location of the hotel and our staff. We truly hope to welcome you back another time! The best regards, Emma // Hotel Odeon
Dear Gerald, Thank you very much for your rating and review of our hotel. We are pleased to hear that you enjoyed your stay, the location of the hotel and our staff. We truly hope to welcome you back another time! The best regards, Emma … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewPolite and helpful staff, very clean, nice location, quite comfortable, very good breakfast.
overpriced
Hello Maksim. Thank you for taking the time to write to us. We are so happy to hear that you appreciated our service. We always aim to give our guests the best experience. How lovely to hear that you enjoyed the breakfast and our very central location in the city. Regarding the price, our prices are dynamic. Therefore they change due to supply and demand. We are looking forward to welcoming you again another time. Kind regards, Marie-Louise Receptionist, Hotel Odeon
Hello Maksim. Thank you for taking the time to write to us. We are so happy to hear that you appreciated our service. We always aim to give our guests the best experience. How lovely to hear that you enjoyed the breakfast and our very centr… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBeautiful room and great breakfast
More easy informatico non car parking
Hello Galeotti. Thank you for taking the time to write to us. We are so happy to hear that you enjoyed your stay with us. It is so lovely to hear that the breakfast gave you a good start in the morning and that you liked our beautiful decor. I do apologize for any inconvenience the parking may have caused. For more information regarding our parking facilities, you can check our website. Here you can find directions and information regarding registration of the parking. Kind regards, Marie-Louise Receptionist, Hotel Odeon
Hello Galeotti. Thank you for taking the time to write to us. We are so happy to hear that you enjoyed your stay with us. It is so lovely to hear that the breakfast gave you a good start in the morning and that you liked our beautiful decor… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt’s a lovely hotel in a great location, friendly staff and a good breakfast.
The room wasn’t very clean and details were forgotten (a dirty glass left on the side, no tea and coffee left by the kettle, hair on towels in the bathroom). There was only one small thin pillow on the beds which sadly removed any sleep comfort (the beds themselves were fine).
Hello Margaretha. Thank you for taking the time to write to us. We are so happy to hear that you enjoyed the hotel and our lovely location along with our served breakfast buffet and high service level. I am sorry to hear that the cleaning was not up to our standard. Your feedback will be noted down and forwarded to our cleaning staff. Kind regards, Marie-Louise Receptionist, Hotel Odeon
Hello Margaretha. Thank you for taking the time to write to us. We are so happy to hear that you enjoyed the hotel and our lovely location along with our served breakfast buffet and high service level. I am sorry to hear that the cleaning w… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewSuperb hotel in the centre of Odense. Excellent parking, friendly staff and a good breakfast.
Hello Joseph. Thank you so much for your kind words and for taking the time to write to us. We really appreciate your positive feedback regarding our parkingfacilities, breakfast and high service level. We are looking forward to welcome you again another time. Kind regards, Marie-Louise Receptionist, Hotel Odeon
Hello Joseph. Thank you so much for your kind words and for taking the time to write to us. We really appreciate your positive feedback regarding our parkingfacilities, breakfast and high service level. We are looking forward to welcome you… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staff were exceptional. Friendly, knowledgeable and helpful.
We had only booked 2 nights.
Dear Natasha, Thank you so much for your wonderful review, and for your kind words about our staff! We are delighted to hear that you enjoyed every aspect of your stay, and we hope to have the pleasure of welcoming you back in the near future, for another lovely stay! Best regards, Begum, Hotel Odeon
Dear Natasha, Thank you so much for your wonderful review, and for your kind words about our staff! We are delighted to hear that you enjoyed every aspect of your stay, and we hope to have the pleasure of welcoming you back in the near fu… Show more
Reviewed: 17 August 2025 · Stayed in May 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location and lovely breakfast.
Car parking arrangements are exceptionally complicated and badly signposted.
Hello Andrew. Thank you for staying with us and for taking the time to contact us. We are so happy to hear that you enjoyed your stay with us. Also, thank you for your kind words regarding our great location and lovely breakfast. I completely understand your frustration regarding the parkingcellar. Unfortunately, we are not allowed to change anything or add signing outside our owned area. Since the parkingcellar is owned by Q-park, we cannot add signing in the cellar even though navigating through it can be frustrating. Despite your experience in the parkingcellar, I hope you enjoyed your stay. Kind regards, Marie-Louise Receptionist, Hotel Odeon
Hello Andrew. Thank you for staying with us and for taking the time to contact us. We are so happy to hear that you enjoyed your stay with us. Also, thank you for your kind words regarding our great location and lovely breakfast. I complete… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewCool location, breakfast was very good. Clean hotel
Could be cheaper from the price point.
Hello Elizaveta. Thank you for staying with us and for taking the time to write to us. We really appreciate your feedback and we are so happy to hear that you enjoyed your stay with us and that you appreciated our location and breakfast. Regarding the price, our prices are dynamic. Therefore, they change according to supply and demand. Kind regards, Marie-Louise Receptionist, Hotel Odeon
Hello Elizaveta. Thank you for staying with us and for taking the time to write to us. We really appreciate your feedback and we are so happy to hear that you enjoyed your stay with us and that you appreciated our location and breakfast. R… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNicely located in a beautiful city
Clumsy situations, like a guy testing the fire alarms in the breakfast room. Breakfast end times changing every morning. While the breakfast room is full, staff is announcing breakfast will close. Breakfast end times are not aligned with what (holiday) guests want. It seems the hotel is oriented to business guests. Shower drain is clogged, however reported, never solved.
Hello Anny. Thank you for taking the time to write to us. We are happy to hear that you enjoyed your trip to Odense. It is unfortunate that our fire alarms had to be tested during breakfast. I have noted your complaint so we can look into finding other times for testing our fire alarms if possible. Regarding the claim of changing breakfast times, we have to different times that we follow. In normal weekdays the breakfast is from 6.30-10.00 in the morning and in weekends and on holidays it is 7.30-10.30. This does not change. Our waiters do however let our guests know when the breakfast is ending when nearing closing time so they are aware of this. Our guests are always allowed to finish their breakfast in our brasserie if they do not finish before the breakfast ends. I am sorry to hear that we were not able to fix the drain for you during your stay. Your complain has been forwarded to our maintenance team. Kind regards, Marie-Louise Receptionist, Hotel Odeon
Hello Anny. Thank you for taking the time to write to us. We are happy to hear that you enjoyed your trip to Odense. It is unfortunate that our fire alarms had to be tested during breakfast. I have noted your complaint so we can look into f… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation is super central, beds comfy and nice clean rooms. Asked for extra pillows and they were brought immediately 👍🏽 Breakfast was delicious.
Parking was a bit of a gong show. There’s one massive parkade, but spots are SMALL and the hotel has 2 different locations in the parkade to park. We paid for 2 days worth of parking , but when we came back on our 2nd night, there were no spots left. We were refunded our payment, and then had to find a new spot and pay through a parking app. Curious as to why they book more spots than they have room for. Breakfast was chaotic and super busy.
Dear Henrik, Thank you so much for taking the time to write to us. I apologize for any confusion regarding the parking garage. This facility is owned by Q-Park, and therefore, they are responsible for all signage and the parking spaces themselves, including how many and which ones we are allowed to lease. Our guests cannot reserve these spaces in advance. It remains a public parking facility, just like at any other location, with the exception that our marked spaces are exclusively for the use of our guests. Therefore, it operates on a first-come, first-served basis, similar to a regular parking lot. However, I still apologize for any confusion the parking garage may cause. Despite this, we are absolutely thrilled to hear that you enjoyed your stay with us! We truly value our guests' feedback, and it's wonderful to know that our design, beds, location, breakfast, and quick service helped make your stay extra special. We wish you a very lovely day! Warm regards, The Reception, Hotel Odeon
Dear Henrik, Thank you so much for taking the time to write to us. I apologize for any confusion regarding the parking garage. This facility is owned by Q-Park, and therefore, they are responsible for all signage and the parking spaces the… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBreakfast and the hall
The room was too small. But believe me really small.
Thank you for your feedback! You are always welcome to request a larger room. As our rooms vary in size and design, we will always do our best to find the best match for you. Have a lovely day. Best regards, Hotel Odeon
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNice terrace to have a quiet drink or inside the lobby.
The bed was too big for the room really, so it was only possible to squeeze between the bed and the wall on one side. Parking facility in a garage was not at all for the hotel only, instead just some parking slots in a public garage.
Dear Rebecka, Thank you so much for your review. We are really happy to read that you enjoyed our outdoor area, which has been the brainchild of our manager. I know for a fact that your comment will truly warm her heart. Regarding the room itself, I have noted your comment, and I'm sorry to read that you found the bed too big relative to the size of the room, which is something we are taking into consideration. Furthermore, I'm sad to read that you found the parking lacking. Unfortunately, we can't really do much about this, as our parking spots are leased from Q-park, who own the parking garage. If you ever need more information about our parking garage, it's available on our website under 'Transportation'. We hope to welcome you back to our hotel in the near future. Best regards Hotel Odeon - Reception.
Dear Rebecka, Thank you so much for your review. We are really happy to read that you enjoyed our outdoor area, which has been the brainchild of our manager. I know for a fact that your comment will truly warm her heart. Regarding the ro… Show more