Reviews of Phoenix Copenhagen 4 stars
Bredgade 37, 1260 Copenhagen, Denmark
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewDecent location
Good location but rooms are toooo small even for two person and expensive Breakfast is has little options The cleaning is not acceptable
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewEverything was perfect. Rooms could have been a bit larger but ok overall.
Rooms were not together.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHotel staff very helpful and friendly. Breakfast was very good.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewThe location was excellent and the hotel itself is very pretty.
The room was exceedingly small, the bath tub felt like a safety hazard, and a few of the employees were snarky.
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewLocation
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAmazing staff and the location is perfect.
Mini bar is rather pricey and they don't supply a price list
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAll in all great stay. Very friendly and helpful staff. Great location.
Strange moment where a member of staff asked if we wanted anything from the mini-bar (whilst we were in the room) and then proceeded to briefly enter the room without our permission.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe location
Would ask for a walk in shower not climbing in to a bath
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation & room
The bath step over was very high which could be difficult. No grab rail on way in or out of shower
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation
Bed was quite small
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe view from the window was good.
Rooms were really small and outdated. The bed style replaces only the top bedding, thus your skin will touch the part of the bed which is not washed. The bathroom was flooding. Coffee machine was not working. No complimentary water bottles provided. The safe was closed but as we were just staying one night, we didn’t bother complaining.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation is good
Rooms are dated , the bathroom not clean and have no amenities and towels are not enough , the room is over priced compared to the service.
Dear Najlaa, Thank you for your feedback regarding your stay at Phoenix Copenhagen. We try to keep our rooms and public areas as royal and classic as possible. I am truly sorry the stay wasn't to the expecatations as our standard is warm and professional hospitality. I hope to welcome you back in the future to prove our worth. Best regards Lasse L Johansson Front Office Manager
Dear Najlaa, Thank you for your feedback regarding your stay at Phoenix Copenhagen. We try to keep our rooms and public areas as royal and classic as possible. I am truly sorry the stay wasn't to the expecatations as our standard is w… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe hotel was in an excellent position. Walking distance to many sites and transport.
Our room was comfortable but very small. Very little space for our suitcases.
Dear Robyn, Thanks you for the feedback and the great score. We hope to welcome you back in the future, maybe in a larger room to suit you better. Best regards Lasse L Johansson Front Office Manager
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewFantastic location. Quiet, clean room with comfortable beds.
Nothing
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewlocation
tiny room
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe location is excellent - a lot of good cafes nearby, metro station is close to the hotel. The whole area is very beautiful. I have had a cozy room with a great bath and comfy beds and pillows.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat central location. Good breakfast
It rained