Σχόλια του Scandic Copenhagen 4 αστέρων

Dear Klejda, thank you for your feedback! We’re really happy to hear you enjoyed the breakfast, our kind staff and the location of the hotel. We understand that preferences for sofa beds can vary, and we’re sorry to hear it wasn’t comfortable or convenient for the kids. We’ll keep your comments in mind as we continue to improve our rooms. We hope to welcome you back again in the future! :-) Best regards, Selin (reception)

Dear Klejda, thank you for your feedback! We’re really happy to hear you enjoyed the breakfast, our kind staff and the location of the hotel. We understand that preferences for sofa beds can vary, and we’re sorry to hear it wasn’t comfortab… Εμφάνιση περισσότερων

Thank you for your feedback! We’re happy to hear that you enjoyed the variety of our breakfast and the helpfulness of our staff. We apologize for the inconvenience regarding the beds. In addition to our king-size and queen-size rooms, we also offer rooms with extra beds, and we are happy to arrange for an additional bed to be placed in your room if needed for free when the child is under 12. For future stays, please don’t hesitate to contact the reception in advance, and we will ensure that your room meets your family’s needs. Thank you again for your feedback. We look forward to welcoming you back :)

Thank you for your feedback! We’re happy to hear that you enjoyed the variety of our breakfast and the helpfulness of our staff. We apologize for the inconvenience regarding the beds. In addition to our king-size and queen-size rooms, we a… Εμφάνιση περισσότερων

Thank you for your kind words about our excellent location! We’re delighted it added to your stay. We apologize for the inconvenience caused by the absence of a refrigerator in the room. We appreciate your feedback and will take it into consideration for future improvements.

Thank you for your kind words about our excellent location! We’re delighted it added to your stay. We apologize for the inconvenience caused by the absence of a refrigerator in the room. We appreciate your feedback and will take it into con… Εμφάνιση περισσότερων

Thank you for your valuable feedback. We are glad to hear that you enjoyed the beautiful view of the lake and found the hotel's location and grounds comfortable. We sincerely apologize for the issues you mentioned regarding the cleanliness and amenities in your room. We will be sure to address these areas with our housekeeping team, particularly regarding the lack of proper facilities for items like toothbrushes and towel hangers, as well as the pillow size. Your comfort and satisfaction are our priority, and we will work to improve these aspects for future guests. We appreciate your comments and hope to welcome you back for an even better experience.

Thank you for your valuable feedback. We are glad to hear that you enjoyed the beautiful view of the lake and found the hotel's location and grounds comfortable. We sincerely apologize for the issues you mentioned regarding the cleanli… Εμφάνιση περισσότερων

Thank you for your feedback. We’re glad you enjoyed the location and the stunning view. We apologize for not meeting your expectations regarding the amenities and service. We take your comments seriously and will review the cleaning process, room supplies, and children’s facilities to ensure a more welcoming experience in the future. We appreciate your insights and hope to improve for your next visit.

Thank you for your feedback. We’re glad you enjoyed the location and the stunning view. We apologize for not meeting your expectations regarding the amenities and service. We take your comments seriously and will review the cleaning process… Εμφάνιση περισσότερων

Dear Guest, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our prime location and found it convenient for exploring the city. It's great to know you appreciated the friendliness of our staff and the quality of the breakfast we offer. We also appreciate your input regarding room cleanliness and the amenities provided. Your comments are invaluable as we continuously strive to enhance our guests' experiences. While we aim to maintain a high standard of cleanliness, we understand that different guests have different preferences, and we are working on ensuring clearer communication about our services. Additionally, we will take your suggestion regarding in-room amenities into consideration as we plan for future improvements. Thank you once again for your valuable feedback, and we hope to welcome you back soon! Warm regards, Micha

Dear Guest, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our prime location and found it convenient for exploring the city. It's great to know you appreciated the friendliness of our… Εμφάνιση περισσότερων