Reviews of Scandic Spectrum 4 stars
10 Kalvebod Brygge, 1560 Copenhagen, Denmark
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewModern , clean, superior breakfast
Television had NO English channels
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewRoom was spacious with a good view, great location.
A late-night party (mid-week) kept us awake until 1 AM and all that was offered were earplugs - not something I expect for a business hotel especially given the price. The need to book cleaning is a pain, and seems to be money-orientated at the expense of customer comfort. I was very disappointed that a 4* hotel insists on charging extra to store luggage, and to supply bathrobes.
Dear Elliott, Thank you for your feedback. I’m glad you enjoyed the spacious room, the view, and our location by the water. I’m really sorry your experience was disappointing to the point that you don’t wish to return. Our cleaning-on-request concept is part of our sustainability work, and luggage lockers have a small fee to ensure safety. We’re truly grateful for your comments and hope you might reconsider, as we would love to welcome you back for the calm, comfortable stay you expected. Warm regards, Betina – Guest Relations
Dear Elliott, Thank you for your feedback. I’m glad you enjoyed the spacious room, the view, and our location by the water. I’m really sorry your experience was disappointing to the point that you don’t wish to return. Our cleaning-on-reque… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewExcellent location, 20 minutes walk from the station, next to a canal. Wide choice at breakfast which was good quality. Very attentive staff, responded immediately to any issues.
Dear Barbara, Thank you for this wonderful review! I’m so glad you enjoyed our setting by the canal, the breakfast variety, and especially that our team left such a good impression. I’ll be sure to share your kind words with them. We can’t wait to welcome you back for another memorable stay in Copenhagen. Best regards, Betina – Guest Relations
Dear Barbara, Thank you for this wonderful review! I’m so glad you enjoyed our setting by the canal, the breakfast variety, and especially that our team left such a good impression. I’ll be sure to share your kind words with them. We can’t … Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation
Dear Murat, Thank you for your kind words! I’m delighted our location made your stay in Copenhagen convenient and enjoyable. We look forward to welcoming you back for another stay by the water with Nordic design and warm hospitality. Best regards, Betina – Guest Relations
Dear Murat, Thank you for your kind words! I’m delighted our location made your stay in Copenhagen convenient and enjoyable. We look forward to welcoming you back for another stay by the water with Nordic design and warm hospitality. Best r… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation
Cleanliness. Housekeeping issues
Dear Randy, Thank you for sharing your thoughts. We are pleased you liked the location, but very sorry the housekeeping did not meet your expectations. We know how important cleanliness is to feeling comfortable, and we will take your feedback seriously. We hope the rest of your time in Copenhagen was enjoyable. Best regards, Scandic Spectrum
Dear Randy, Thank you for sharing your thoughts. We are pleased you liked the location, but very sorry the housekeeping did not meet your expectations. We know how important cleanliness is to feeling comfortable, and we will take your feed… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe breakfast was amazing. There were ROOMS of food and an enormous amount of food to pick from. Best breakfast ever!
I didn't see anything I didn't like.
Dear Rena, Thank you for your wonderful words. We are delighted you enjoyed our location and especially the breakfast — it is fantastic to hear it was the best you’ve ever had. Knowing that everything met your expectations means a lot to us. We hope your stay in Copenhagen left you with great memories and we would love to welcome you back again. Best regards, Scandic Spectrum
Dear Rena, Thank you for your wonderful words. We are delighted you enjoyed our location and especially the breakfast — it is fantastic to hear it was the best you’ve ever had. Knowing that everything met your expectations means a lot to u… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff really friendly and extremely helpful.
Lack of kettles in the rooms
Dear Carol, Thank you for your kind review. We are delighted to hear that our team made such a friendly and helpful impression. We also note your comment about the absence of kettles in the rooms and appreciate your feedback. We hope you had a lovely time in Copenhagen and it would be wonderful to welcome you again. Best regards, Scandic Spectrum
Dear Carol, Thank you for your kind review. We are delighted to hear that our team made such a friendly and helpful impression. We also note your comment about the absence of kettles in the rooms and appreciate your feedback. We hope you h… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCentrally located
Rooms very small air conditioning didn’t work
Dear Niamh, Thank you for your feedback. We are glad you appreciated our central location, though we are sorry the room size and air conditioning did not meet your expectations. Your comments are important and will help us improve. We hope you still enjoyed your time in Copenhagen. Best regards, Scandic Spectrum
Dear Niamh, Thank you for your feedback. We are glad you appreciated our central location, though we are sorry the room size and air conditioning did not meet your expectations. Your comments are important and will help us improve. We hope… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNear water and quiet but far from action.
Very unfriendly personnel. Don’t even say Welcome to Copenhagen, did you have a nice journey? Everything is Scan this, Scan that, Self everything. Only smiling employees are not originally Danish. Too impersonal, not really care about guest satisfaction. And for that price you expect better.
Dear Joanne, Thank you for sharing your experience. We are glad you enjoyed the quiet location by the water and the breakfast on the top floors. We are truly sorry, however, that the service did not feel warm or welcoming and came across as too impersonal. Your feedback is very important to us, and we will take it into account as we strive to improve the way we connect with our guests. We hope Copenhagen still left you with some good memories. Best regards, Scandic Spectrum
Dear Joanne, Thank you for sharing your experience. We are glad you enjoyed the quiet location by the water and the breakfast on the top floors. We are truly sorry, however, that the service did not feel warm or welcoming and came across a… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThis location is awesome. And the room space is nice for one person.
Everything was requiring extra charge.
Dear Norah, Thank you for your kind words and recommendation. We are happy you felt comfortable and enjoyed both our central location and the room space. We appreciate your note about the extra charges and will share this with our team. We hope to welcome you back soon for another pleasant stay by the water in Copenhagen. Warm regards, Scandic Spectrum
Dear Norah, Thank you for your kind words and recommendation. We are happy you felt comfortable and enjoyed both our central location and the room space. We appreciate your note about the extra charges and will share this with our team. We… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was amazing
The top floor bar was only open for limited hours and then was locked up. Sadly this is a beautiful location and part of the hotel that is so under utilised and denied to guests.
Dear Peter, Thank you for your feedback. We are delighted you enjoyed the amazing breakfast and appreciate your comments about the Sky Bar. We understand your disappointment with the limited opening hours and will share your input with our team. It is indeed a beautiful part of the hotel, and we hope you still enjoyed the views by the water and our central location. We look forward to welcoming you back to Copenhagen. Warm regards, Scandic Spectrum
Dear Peter, Thank you for your feedback. We are delighted you enjoyed the amazing breakfast and appreciate your comments about the Sky Bar. We understand your disappointment with the limited opening hours and will share your input with our… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff were lovely and food was excellent
They made a mistake with my bill and couldn’t print it off. The lighting, blinds and air con in the room were impossible to figure out.
Dear Guest, Thank you for sharing your experience. We are glad you enjoyed our central location, the excellent food, and the kindness of our staff. We are very sorry for the billing error and for the difficulties you had with the room controls. Your feedback is important and will be shared with our team so we can improve. We hope to welcome you back for a smoother and more comfortable stay in Copenhagen. Warm regards, Scandic Spectrum
Dear Guest, Thank you for sharing your experience. We are glad you enjoyed our central location, the excellent food, and the kindness of our staff. We are very sorry for the billing error and for the difficulties you had with the room cont… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIn city centre everything was walking distance.
Weather it was cold 🥶
Dear Guest, Thank you for your lovely feedback. We are happy you enjoyed our city centre location with everything within walking distance. Sorry the Copenhagen weather was a little chilly during your visit. We hope to welcome you back soon for another enjoyable stay by the water. Warm regards, Scandic Spectrum
Dear Guest, Thank you for your lovely feedback. We are happy you enjoyed our city centre location with everything within walking distance. Sorry the Copenhagen weather was a little chilly during your visit. We hope to welcome you back soon… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation was central. Breakfast is excellent with wide choices. Room was very comfortable.
Nothing.
Dear Mariza, Thank you so much for your lovely feedback. We are delighted you enjoyed our central location, the excellent breakfast with its wide choices, and the comfort of your room. It is wonderful to know you would happily book again, and we look forward to welcoming you back by the water for another memorable stay in Copenhagen. Warm regards, Scandic Spectrum
Dear Mariza, Thank you so much for your lovely feedback. We are delighted you enjoyed our central location, the excellent breakfast with its wide choices, and the comfort of your room. It is wonderful to know you would happily book again, … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewsize of the hotel and room, breakfast buffet is good and location close to water is also good
for this price this hotel doesnt have room service, and a/c doesnt work correctly. they seems very eco so prefer not to change towels or lining usually ???
Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed the size of the room, our breakfast buffet, and the location by the water. We are sorry that the air conditioning and the absence of room service did not meet your expectations. Our cleaning routines, including changing of towels and linen, are part of our sustainability efforts, but we understand your concerns and will share your comments with the team. We truly appreciate your input and hope to welcome you back for a more comfortable stay. Warm regards, Scandic Spectrum
Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed the size of the room, our breakfast buffet, and the location by the water. We are sorry that the air conditioning and the absence of room service did not meet your e… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewPositioning right over havn, near the main station and all sightseeing locations.
Room view on the construction site and clogged sink in the bathroom.
Dear Tomislav, Thank you for your feedback – we’re happy you enjoyed our location right by the harbour, close to the station and many sights. Some rooms face the water or city, while others look in different directions, and of course we always do our best to match views with our guests’ wishes, though it can be a little harder when the hotel is fully booked. If anything in the room isn’t working perfectly, our reception team is always ready to help on the spot, so you can get back to enjoying your stay. We hope Copenhagen treated you well, and we’d love to welcome you back again. Warm regards, Betina, Guest Relations
Dear Tomislav, Thank you for your feedback – we’re happy you enjoyed our location right by the harbour, close to the station and many sights. Some rooms face the water or city, while others look in different directions, and of course we alw… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast
Dear Peter, Thank you for your kind feedback – we’re so glad you enjoyed our breakfast! We put a lot of care into offering a variety with something for everyone, so it means a lot to hear you appreciated it. I hope you also had time to enjoy our location by the water and the atmosphere here at Spectrum. We’d love to welcome you back on your next trip to Copenhagen. Warm regards, Betina, Guest Relations
Dear Peter, Thank you for your kind feedback – we’re so glad you enjoyed our breakfast! We put a lot of care into offering a variety with something for everyone, so it means a lot to hear you appreciated it. I hope you also had time to enjo… Show more