Hodnocení – Hotel Svanen Billund 4 hvězdiček

Hi Veronica, "Thank you so much for the lovely review, we really appreciate it. We’re delighted you enjoyed our friendly staff, breakfast selection, and the evening glass of wine or beer. It’s also great to hear that you appreciated the convenient parking. We look forward to welcoming you back another time. Kind regards, Stine Hotel Svanen

Hi Veronica, "Thank you so much for the lovely review, we really appreciate it. We’re delighted you enjoyed our friendly staff, breakfast selection, and the evening glass of wine or beer. It’s also great to hear that you appreciated th… Zobrazit více

Hi Lukas, Thank you for taking the time to share your feedback, we really appreciate it. We're happy to hear you enjoyed the convenient location close to Legoland, the easy parking, and that you found dinner excellent. We’re sorry for the discomfort caused by the room temperature and ventilation, as well as the issues with the TV and the shoehorn holder. Your comments have been shared with our team to help us improve. We hope to have the chance to welcome you back for an even better stay in the future. Kind regards, Stine Hotel Svanen Billund

Hi Lukas, Thank you for taking the time to share your feedback, we really appreciate it. We're happy to hear you enjoyed the convenient location close to Legoland, the easy parking, and that you found dinner excellent. We’re sorry for t… Zobrazit více

Hi Rostislav, Thanks so much for the kind words! We’re really glad you enjoyed the location, the breakfast, the restaurant, and the play areas for the kids. It’s wonderful to hear you had a good stay overall. We understand your concern about the price. Like many hotels, our rates can vary depending on demand—similar to flight tickets. Around major events and when Legoland opens, prices do tend to go up. We always aim to offer fair value, and we really appreciate your understanding. We hope to welcome you and your family back again soon! Kind regards, Stine Hotel Svanen Billund

Hi Rostislav, Thanks so much for the kind words! We’re really glad you enjoyed the location, the breakfast, the restaurant, and the play areas for the kids. It’s wonderful to hear you had a good stay overall. We understand your concern abo… Zobrazit více

Hi Jiri, Thank you for your kind feedback! We're so pleased to hear you enjoyed our restaurant and found the breakfast excellent. It's always our goal to provide a memorable dining experience, and your comments are truly appreciated. We hope to welcome you again soon! Kind regards, Stine Hotel Svanen Billund

Hi Jiri, Thank you for your kind feedback! We're so pleased to hear you enjoyed our restaurant and found the breakfast excellent. It's always our goal to provide a memorable dining experience, and your comments are truly appreciated… Zobrazit více

Dear Rostislav We know for sure, that no one from our reception has called about prepayment, as we never do this. Our booking system sends automatically a payment link, and this is to make check in quick and easy for the guest himself. We really hope you have a nice stay, and some amazing days in Billund. Best regards Hotel Svanen Annette

Dear Rostislav We know for sure, that no one from our reception has called about prepayment, as we never do this. Our booking system sends automatically a payment link, and this is to make check in quick and easy for the guest himself. We … Zobrazit více

Hi Kristína, Our apologies for the late reply, and thank you for your kind feedback! We’re so glad to hear that you enjoyed our breakfast and the pleasant atmosphere. We hope to welcome you again to the hotel for another great experience! Warm regards, Stine Hotel Svanen Billund

Hi Kristína, Our apologies for the late reply, and thank you for your kind feedback! We’re so glad to hear that you enjoyed our breakfast and the pleasant atmosphere. We hope to welcome you again to the hotel for another great experience! W… Zobrazit více