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  5. Reviews of Wakeup Copenhagen - Borgergade

Reviews of Wakeup Copenhagen - Borgergade 2 stars

Borgergade 9, 1300 Copenhagen, Denmark

#78 of 126 hotels in Copenhagen

Guests' Choice

Review score

Based on 5525 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.6

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Sky Double Room
    • Stayed 1 night

    Very good hotel for 1 to 3 days stay.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    This is the third year that i came to this hotel and overall i am happy with the service provided.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    I think in some aspects the cleaning could be improved. For example the desk could have been cleaned so as no marks where visible.

    I appreciate the location as it is conveniently close to the workplace. Although the room is small, it is appropriate for my needs.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bed is next to the wall so not really for two people though it's big enough. Bathroom is not very private with semi transparent wall and sliding door which doesn't close properly.

    Location, breakfast.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    It works
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Keep in mind, that the access to the bed is only from one side and it is hard for one person to get out of the bed. The rooms are tiny.

    Great location, efficient, clean.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Enjoyed my stay very much
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Did not like being hit by putrid odors while walking down the long corridor. More ventilation?

    Location was amazing. Room was small but had everything a traveler might need. Lots of light.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    The front desk staff were very friendly and helpful. They provided hot drinking water when needed.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The nightly room rate is a bit high, but hotel prices in Copenhagen generally tend to be expensive.

    Wakeup Copenhagen–Borgergade is conveniently located near several attractions, such as Nyhavn, the Opera House, the Botanical Garden, Rosenborg Castle, and the main shopping street. The neighborhood also offers a wide range of restaurants (Japanese, Vietnamese, Western, and Middle Eastern), as well as small supermarkets. The original Gasoline Grill burger shop is right across the street.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms could’ve been a little bigger

    Great location, friendly staff, clean rooms, good water pressure and heat ☺️

    Stayed in August 2025

  • Reviewed: 26 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room didn't get serviced during the expected time and we had to ask for it and wait in the hall more than one hour. The ironing self-service situated at the -1 floor was right inside the handicapped ♿️ toilet, therefore it was an unacceptable thing and a disservice especially for disabled people.. and disrespectful for them. After the room got cleaned we had to ask for the missing towels by going directly to the reception because there was no direct line in the room by telephone.

    The view and the location

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed was sideways at the wall under the window, no space around on 3 sides. To go to toilet at night, I had to climb over my sleeping wife. Not that great. Did the hotel meet my expections? Not sure. But seen the prices in Copenhagen...

    Very good location. Simple and clean room. I liked the matrass.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Comfortable hotel with great location
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    room was small and the bathroom as well. breakfast did not have a large variety of foods.

    The location of this hotel is great! many restaurants and bars within walking distance. The hotel itself is modern design and looks well maintained. the room was clean, the bed was comfortable, and the hotel's staff was very helpful.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really small room. Tough to get into and out of one side

    Location and breakfast

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No kettle in the room.

    Location

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Great location and helpful staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A kettle or coffee making facilities would have been nice. Rooms are small - I appreciate this goes with value for money but a bit more storage would be good. Fire alarm went off at 3.30am. Not your fault but I was a little concerned about the lack of visibility of staff

    Location, cleanliness and helpful staff. Very good soundproofing/double glazing - despite the busy location we could hear very little street noise

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Clean and functional room
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff not always helpful as they could be

    Location and air conditioning

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is in an excellent location, everything is very close. The bed is comfortable, breakfast is decent, and the staff are very friendly. I like that the hotel has a garden where it is very pleasant to have coffee or sit and read a book.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Très bon rapport qualité / prix, très bon emplacement central Great price for the quality, great location

    Stayed in July 2025

  • Reviewed: 16 August 2025

    9.0
    Great location for a good price
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi worked well in the lobby but was pretty spotty in the rooms. You also have to pay for luggage storage!

    Location was very central, and the rooms were modern and clean

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Room very small, bed up against wall etc.

    Central, clean, helpful staff.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive relative to money spent

    Comfort and location

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Great location. Clean. Fuss free.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not sure

    Location. Clean.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Solid location and a bare-bones room that was very clean and efficient. Easy access to walk the city central area
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was a bit rough. Costs were high (although Copenhagen is the 8th most expensive city in the world)

    Very clean, modestly appointed

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    It needs a small cooler in every room and a better digital tv

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Great location for a few days in Cph
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room too small and bathroom with some piping smell

    Excellent location near to Nyhavn

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel was brilliantly located to access the city. The staff were helpful.

    Stayed in August 2025

Showing 1 – 25

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