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Reviews of Riverside Hotel

Moo Cow Trail, Portsmouth, Dominica

#6 of 12 hotels in Portsmouth

Guests' Choice

Review score

Based on 54 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    7.7

  • Facilities

    7.5

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 6 May 2025

    8.0
    Enjoyable
    • Leisure trip
    • Solo traveller
    • Suite with Balcony
    • Stayed 3 nights

    I do not eat Chinese food so having that as my only option for meals wasn't ideal. Added to that, options to eat out were very limited. No supermarket or mini mart in the area so I could cook on my own.

    I love how nice the staff were and the fact that they cleaned daily. The scenery was great, it was relaxing to wake up to the sound of a river and birds chirping. The AC in the room was great for those hot nights. I enjoyed my stay.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Buttons for cooker, hob extractor, and shower were in Chinese.

    Well equipped. Great staff. Clean

    Stayed in May 2025

  • Reviewed: 18 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The exterior. It needs painting and upkeep. The stairs are steep and the building has no elevator. Mostly everything in the room is written in Chinese language so people speaking English have a hard time following the direstions. The showers and TV for example. The checkout time online says between 12 p.m. to 1:00 p.m. and it caused a little confusion because the receptionist says chevkout is 12 p.m., so this needs to be fixed.

    The entire room and amineties.

    Stayed in March 2025

  • Reviewed: 27 February 2025

    8.0
    Standard
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Food quality not good enough for pricing

    Standard

    Stayed in February 2025

  • Reviewed: 30 November 2024

    9.0
    Perfect place in Portsmouth
    • Business trip
    • Solo traveller
    • Suite with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The apartment is very well equipped and clean everyday. Very comfortable and quiet with the river next to the building.

    Stayed in November 2024

  • Reviewed: 26 July 2024

    8.0
    Great Stay at the Riverside Hotel, as always
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Our 2nd stay at this hotel. Came here as an stay due to an emergency visit for a funeral. The place was as before with a great view of the river and it’s wonderful peaceful and soothing sound. The staff were great especially if there was an issue it would be solved very speedily. Valda was extremely attentive, as with the other staff, but she when the extra mile to make sure our stay was comfortable. She fixed the TV and sliding door, stopped the window from shaking. Truly going beyond the call of duty as a receptionist. The rest of the team from reception, housekeeping, security and maintenance were all great. Thank you all so much which made a sad visit a very pleasant stay. God bless you all.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    TV and remote was in chinese. Netflix and other online viewing apps in English, but no clear directions on how to navigate to those options without understanding Chinese.

    Chinese restaurant on site. Great food!

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    May 2024
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 14 nights
    • Submitted via mobile

    There are a lot of stairs to our accommodation, so if you have any mobility issues, please ensure you mention when booking. A suggestion to the hotel that some outside furniture would be a bonus to enjoy breakfast outside in the mornings.

    Staff are amazing they were helpful and friendly Nothing to much trouble if you're short of anything in your room. Just ask.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Comfortable hotel with super helpful staff
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    Kitchen was not fully equipped with essential equipment and had to ask for items to be added. No hot water in the bathroom sinks was very unexpected and inconvenient and the shower water temp was very awkward to adjust. It is not clear from the hotel description and pictures that the two bedroom unit is not in the main hotel, only accessible by a flight of steep stairs and the internal layout does not include a lounge.

    Perfect location for our needs Super helpful staff Restaurant on site Spacious rooms each with an en suite

    Stayed in March 2024

  • Reviewed: 6 April 2024

    8.0
    Worth a visit
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 15 nights
    • Submitted via mobile

    Some malfunctioning electrical sockets and equipment.

    Very friendly staff. Very good restaurant. Worth a visit.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit short...as I'm tall

    Everything

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Healing experience
    • Leisure trip
    • Solo traveller
    • Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    From the airport to the hotel was almost narrow mountain road, an hour drive.

    It was like the inside of the forest though the location was not far at all from the downtown center. And the room was good with balcony and water streaming sound from the creek. Overall it was a good healing place.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    We'll located hotel with great restaurant
    • Leisure trip
    • Couple
    • Suite with River View
    • Stayed 3 nights
    • Submitted via mobile

    Although they organised a taxi to meet us at the airport it didn't come. Luckily another driver was able to bring us. They told us the car hire should accept credit cards so when cash was needed this caused a problem for us . We should have brought more us dollars cash. In the room we had a large sofa but very low, so not so comfortable for us. Also the info had suggested a garden but there is no garden at all.

    Nice little balcony overlooking river. Two comfortable beds. Lots of choice for evening meals, loved the Chinese and Thai choices. Friendly staff. They organised car hire for us.

    Stayed in January 2024

  • Reviewed: 8 November 2023

    9.0
    Was an amazing stay. The staff were very caring and attentive. Taxi arrangements and Taxi Driver to and from the airport
    • Leisure trip
    • Solo traveller
    • Suite with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Could have a long mirror in the room. Struggled to review attire from bathroom mirror

    Conveniently located, clean facilities, excellent staff, lots of options for plugs and electrics.

    Stayed in November 2023

  • Reviewed: 2 August 2023

    7.0
    Location, ambience and customer service was great. Very peaceful and quiet as well
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Missed breakfast, I think something should be put in place for people that may wake up late

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    Great friendly staff.
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    We particularly loved the layout of the rooms and the amenities such as the fridge, stove etc. The room was in pristine condition and the staff was very helpful and accommodating. We had an issue with the room that they quickly got sorted out.

    Stayed in June 2023

  • Reviewed: 30 June 2023

    9.0
    Centrally located and an enjoyable stay.
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 9 nights

    Neighborhood nightly noices. Big mouth rooster and barking dogs.

    Good Morning, Helpful, wonderful staff. Very clean room. Very accommodating to any requests.

    Stayed in June 2023

  • Reviewed: 14 May 2023

    9.0
    An excellent stay.
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 7 nights

    The shower room would benefit from a couple of hooks to hang towels etc.

    We had a great holiday in Dominica, partly due to our accommodation at Riverside Hotel. It’s a very peaceful place to stay, alongside a small, fast-flowing river. This attracts lots of tropical birds and butterflies to the vegetation at the side of it. Others have stated that it brings mosquitos. We stayed at the hotel for a week in May, had the windows open during the day, but did not get any sort of insect bites. There isn’t a pool, but a long sandy beach is just five minutes’ walk away. The suites are spacious and comfortable, with plenty of storage space for clothes etc. The staff is very welcoming and helpful, suggesting places to visit, eat, etc. We ate at the restaurant in the hotel most of the time. The menu is very varied and the prices very reasonable, and the helpings very generous. I can certainly recommend the Riverside Hotel.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    9.0
    Great!
    • Business trip
    • Couple
    • Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Needs an elevator :))

    Staff, food, location

    Stayed in March 2023

  • Reviewed: 10 April 2023

    9.0
    first impressions can be deceitful
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    it needs some maintenance outside and due to the river there are plenty of mosquitos. but as long as you are of it you can prepare and it shouldn’t be a problem.

    the rooms are spacious, clean, fully equipped. great internet speed, tv with access to multiple streaming platforms for a night in. the restaurant downstairs is a bit expensive, but great food. breakfast is complete and varied

    Stayed in April 2023

  • Reviewed: 28 March 2023

    9.0
    A quiet comfortable place to stay with a small balcony over looking the river.
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 2 nights

    The kitchen has very limited supplies so cooking a full meal might be a challenge. It would be nice to have a few chairs on the balcony to sit out and enjoy the river and scenery. The motel does not appear to be locally owned by Dominicans.

    A one bedroom unit in a four story motel located next to a river and about a 10 minute walk to the ocean. This motel has an on site restaurant and about 6-10 parking spaces out front. Located off the main road this is a quiet place to stay near Portsmouth. They have daily maid service also.

    Stayed in March 2023

  • Reviewed: 6 February 2023

    7.0
    Not what we were expecting based on photos
    • Leisure trip
    • People with friends
    • Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Photos are to good and therefore you have certain expectations which are not met in the end. We booked a Sea view Suite. By the size of it this shouldn't be called a Suite but one bedroom apartment. It is a bit small but the room and living room are new. Bathroom needs renovation. Our apartment had the view to the river and trees, just a bit of sea was visible on the side and in the distance. Therefore sea view in description was incorrect as we had only a partial sea side apartment.

    Sounds of the river near the hotel were so relaxing. Ladies working at the front desk were very nice and kind. We mostly communicated with Jennel and she was so helpful.

    Stayed in January 2023

  • Reviewed: 3 February 2023

    9.0
    Great riverside location at this friendly hotel
    • Leisure trip
    • Solo traveller
    • Suite with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    This is a great hotel with very friendly and helpful staff. My apartment was lovely and suitably equipped, with one balcony overlooking the river and a larger one on the other side. Very quiet location and not far to the nearest beach. The restaurant downstairs does good food although I think that the breakfast was slightly overpriced at US$10 for what you got, but for evening meals the prices were comparable to elsewhere.

    Stayed in January 2023

  • Reviewed: 10 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    No concerns

    Location, view, staff

    Stayed in January 2023

Showing 1 – 25

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