Reviews of Riverside Hotel

I love how nice the staff were and the fact that they cleaned daily. The scenery was great, it was relaxing to wake up to the sound of a river and birds chirping. The AC in the room was great for those hot nights. I enjoyed my stay.

I do not eat Chinese food so having that as my only option for meals wasn't ideal. Added to that, options to eat out were very limited. No supermarket or mini mart in the area so I could cook on my own.

Well equipped. Great staff. Clean

Buttons for cooker, hob extractor, and shower were in Chinese.

The entire room and amineties.

The exterior. It needs painting and upkeep. The stairs are steep and the building has no elevator. Mostly everything in the room is written in Chinese language so people speaking English have a hard time following the direstions. The showers and TV for example. The checkout time online says between 12 p.m. to 1:00 p.m. and it caused a little confusion because the receptionist says chevkout is 12 p.m., so this needs to be fixed.

It’s pretty beautiful with stunning views! The accommodation is very cozy and the food in the restaurant is very delicious. We really enjoyed our stay! Would recommend to others!

Nope

Standard

Food quality not good enough for pricing

Staff was nice, good location, and place was very clean

Water was cold/warm never got hot and pressure too low. Beds were too hard

The apartment is very well equipped and clean everyday. Very comfortable and quiet with the river next to the building.

Location was fine and central. Staff where helpful and friendly

Doors couldn't lock properly and front door needed to be lifted to close. No lift had to walk up 2 flights of stairs Had to bring my bagged down the stairs. No mesh on window so if you are like me and not like air conditioning windows cant be opened or you will be attacked by flying creatures. Food gave me a running belly on first night so didn't eat in restaurant after that.

The stove, shower, TV, electric kettle, AC and plenty of storage in the bedroom.

We didn’t like the mattress, it’s old fashioned and you can feel the springs come through. The ventilation system in the bathroom is probably old and while we turned on the ventilation you’d smell the sewage from other rooms. The balcony door didn’t close properly. The kitchen had the minimal, like no kitchen towels or utensils for when you’d cook. The shampoo sachets were dried out.

Our 2nd stay at this hotel. Came here as an stay due to an emergency visit for a funeral. The place was as before with a great view of the river and it’s wonderful peaceful and soothing sound. The staff were great especially if there was an issue it would be solved very speedily. Valda was extremely attentive, as with the other staff, but she when the extra mile to make sure our stay was comfortable. She fixed the TV and sliding door, stopped the window from shaking. Truly going beyond the call of duty as a receptionist. The rest of the team from reception, housekeeping, security and maintenance were all great. Thank you all so much which made a sad visit a very pleasant stay. God bless you all.

Chinese restaurant on site. Great food!

TV and remote was in chinese. Netflix and other online viewing apps in English, but no clear directions on how to navigate to those options without understanding Chinese.

Staff are amazing they were helpful and friendly Nothing to much trouble if you're short of anything in your room. Just ask.

There are a lot of stairs to our accommodation, so if you have any mobility issues, please ensure you mention when booking. A suggestion to the hotel that some outside furniture would be a bonus to enjoy breakfast outside in the mornings.

Perfect location for our needs Super helpful staff Restaurant on site Spacious rooms each with an en suite

Kitchen was not fully equipped with essential equipment and had to ask for items to be added. No hot water in the bathroom sinks was very unexpected and inconvenient and the shower water temp was very awkward to adjust. It is not clear from the hotel description and pictures that the two bedroom unit is not in the main hotel, only accessible by a flight of steep stairs and the internal layout does not include a lounge.

Very friendly staff. Very good restaurant. Worth a visit.

Some malfunctioning electrical sockets and equipment.

Everything

Bed was a bit short...as I'm tall

It was like the inside of the forest though the location was not far at all from the downtown center. And the room was good with balcony and water streaming sound from the creek. Overall it was a good healing place.

From the airport to the hotel was almost narrow mountain road, an hour drive.

Nice little balcony overlooking river. Two comfortable beds. Lots of choice for evening meals, loved the Chinese and Thai choices. Friendly staff. They organised car hire for us.

Although they organised a taxi to meet us at the airport it didn't come. Luckily another driver was able to bring us. They told us the car hire should accept credit cards so when cash was needed this caused a problem for us . We should have brought more us dollars cash. In the room we had a large sofa but very low, so not so comfortable for us. Also the info had suggested a garden but there is no garden at all.