Reviews of Hotel Atlantis
Playa Bonita, 28000 Las Terrenas, Dominican Republic
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe location is excellent. The hotel is beautiful. Staff is great, i loved them.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewProximity to the beach. The restaurant food.
Some staff were friendly. Others less so. Also, it would be a welcome addition to have coffee/tea making facilities. The steps in the bedroom/bathroom need careful navigation.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewWe had come here after a few days in Las Galeras, where the nature is a bit wilder, and loved it. This is a wonderfully located hotel with direct beach access and sun beds. The sea is calm around the hotel; if you want waves, walk to the right towards the middle of playa bonita. Some people surf there. You can also walk towards playa coson, to the left of the hotel. I enjoyed the quiet and calm atmosphere and the fact that no music was played on the beach. Playa Bonita is beautiful and there are 4-5 places where you can eat. The hotel has its own restaurant too. If you’d like to go to Las Terrenas, you can go by taxi or hop on the motorcycle with a local person. However, we stayed for a week and only went to the town once for some supplies. The restaurants by the beach are lovely. Our room was nicely decorated and bright; also very quiet. Staff were very pleasant. We went in early June and the hotel was almost empty - we had the beach to ourselves.
The breakfast is nice, but could include some eggs or fruit. You can get them for an additional charge.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewWonderful Property
Our stay was ruined by being charged double ( both by Booking and the hotel ). Neither Booking nor the hotel took responsibility to correct….so I have had to dispute ( illegal charges ) with credit card Co.
Hello sir, I have been notified of your complaint regarding the fact that we have charged you twice for your stay at the hotel. Before your arrival, we sent you a message through the booking platform letting you know that we have placed a 50% hold on your reservation using the card you entered when you made your reservation through booking. At checkout, my colleague gave you a copy of the cancellation of that hold. Booking.com does not charge your card when you make the reservation; payment is made at the hotel, and I can assure you that we have not charged you twice for your reservation. Booking.com has not contacted us to inform us of your complaint. I apologize for this inconvenience, as it is something that has not happened to us before. Thank you. Naomie Reception Manager
Hello sir, I have been notified of your complaint regarding the fact that we have charged you twice for your stay at the hotel. Before your arrival, we sent you a message through the booking platform letting you know that we have placed a 5… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in March 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewRestaurant service very slow and not welcome. Toom lost power one evening and eventually it was restored.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewWe stayed one week at hotel Atlantis with our toddler. Although the hotel doesn't have direct beach access it's only a short walk to one of the most beautiful beaches I've ever seen. The hotel is really nice, great food and perfect location. Keep in mind that the rooms are maybe little outdated but we really loved it and would stay here again.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified reviewThe place is exceptional, very calm with 2 beaches right next to the hotel. The restaurant is also excellent. Only downside is the wifi quality, Elsa’s everything is perfect.
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewPeaceful and quiet
A little remote from the rest of las Terrenas ...fortunately i had rented a car which made it possible to get around a little bit
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe staff was attentive, professional and very helpful at all times. Naome, the manager was so kind and generous with her time. The wait staff was fabulous, funny and professional; Wendy, Madelaine, Johan, and others were wonderful
The Wifi wasn't great.
Reviewed: 17 February 2025 · Stayed in March 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewThe surf was rough on this particular beach If you walked a bit to a cove you could get calmer waters.
Las Terreanas in The Dominican Republic is a very loud town. You hear a lot of Boom boxes, over abundance of motor cycles. loud cars. The island has very little snorkeling regardless of what the brochures say and this is due to the over building with so much cement. Rain water causes a lot of runoff which kills the Coral Reef. Not easy to access parts of the island from the Samana Peninsula and there is not much to do. Limited wildlife.
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewQuiet location at the western end of Playa Bonita. Beautiful, well-maintained property in whitewashed Caribbean style with immaculate grounds. We had the Granada suite with massive double bed on the second floor of the main building, with stunning direct sea views and dual aspect windows (you can watch the sea from your bath!). No beach to speak of, but plenty of sun loungers on the lawns beneath palm trees for sunbathing. It does get very windy, but if you follow the coastal path westwards for 10 minutes round Punta Bonita you arrive at the broad sweep of Playa Coson, with a wide golden sand beach stretching for several kilometres, backed by luxury villas and a couple of posh resorts but little else (take your own towels, food and drink etc). Staff at Atlantis were all amazing, friendly, helpful and smiling - especially Naomi on the front desk. Restaurant serves great food in large portions - however the inclusive breakfast is a little underwhelming for the cost of the rooms; it’s basically continental, i.e. brioche, toast, juice, jam, tea/coffee. Any extras such as eggs are charegeable. But that fact did not detract too much from our wonderful stay in paradise. We will be back one day. Thank you
Nothing, apart from the breakfast options