Reviews of Casa de Campo Resort & Villas 5 stars
Carretera La Romana - Higuey, 22000 La Romana, Dominican Republic
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent service and facilities. Great prices. The food was excellent.
No complaints
Dear Mr. Shalom, Thank you for your kind words. We are delighted to know you had a great experience with us and enjoyed the service, facilities, food, and value of our resort. It is always a pleasure to know our guests leave with no complaints, that’s exactly what we strive for. We hope to welcome you back soon. Regards, Carolin Alvarez, Customer Care Ambassador. Casa de Campo Resort & Villas.
Dear Mr. Shalom, Thank you for your kind words. We are delighted to know you had a great experience with us and enjoyed the service, facilities, food, and value of our resort. It is always a pleasure to know our guests leave with no co… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe property is huge. It is a city that has everything from activities like golf, shooting, polo, spa, 10 restaurants to relaxing beaches with 3 swimming pools and amazing villas. We got a nice golf car to get around the resort which was super fun.
The resort is overrated. The service is not like in a 5 star hotel in Europe, so do not expect that staff and food will be at the same level as a 5 star hotel in Europe. Do not come for short stay because it is overwhelming the first couple of days… I was a little lost and at the reception the staff is not very helpful upon arrival. Thank god the concierge team was amazing and was there to help out to find directions. I think that the reception staff could be better trained. Unfortunately, we had a room that was very noisy. If you want to sleep till 10am and go to bed early it is impossible because the walls are not soundproof. So you hear your neighbors dancing bachata, talking or even going to the bathroom. In the morning we were awakened by the cleaning lady buzzing in the door at 9am. And then the guy that was cleaning the garden with a very noisy machine. We had to change rooms, and unfortunately in the other room the safe did not work. I called 6 times the reception and the problem was not solved. I carried the passports with me to the beach was really inconvenient. The restaurants are nice but I was shocked by the lack of transparency in the cost. They charge you 20% extra for service and tax when you receive the bill. So if you eat just a salad you end up paying a hell of a lot… I am from Switzerland, and I found the prices were like in Switzerland. So although they write a price on the menu 10$ for salad be careful cause they will charge you extra. The pools were unfortunately dirty. The pools are not huge so you do feel a bit awkward with so many kids and adults in such a small space. The pool should be cleaned from wasps, leaves and sand daily. I had a problem with checkout because they were charging me for a restaurant that I already payed for since I always pay on site and never charge to room. Be careful…. MY SUGGESTION FOR THOSE TRAVELLING: Do not come here for a short stay.
Dear Mrs. Polina, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed many aspects of the resort, including the variety of activities, the fun of getting around in the golf cart, and the excellent support from our concierge team. However, we are truly sorry that your stay did not fully meet your expectations. We regret the issues you encountered regarding noise in your room, the issue with the safe, the inconveniences with reception and billing, and the taxes. We also appreciate your comments on the cleanliness of the pools. Your opinion is important to us, as it helps us to continually improve our services. We hope to have the opportunity to welcome you again and provide you with a better experience in the future. Kind regards, Carolin Álvarez Customer Care Ambassador Casa de Campo Resort & Villas.
Dear Mrs. Polina, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed many aspects of the resort, including the variety of activities, the fun of getting around in the golf cart, and the excelle… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewEverything. I love the place. I love the staff. I love my room. Food was so good. Gym was nice.
Nothing
Dear Mrs. Pamela, Thank you so much for your wonderful review. We are thrilled to know that Casa de Campo felt like home and that you enjoyed every aspect of your stay, from the room and food to the gym and our team. Your kind words mean a lot to us, and we truly appreciate your recommendation to your family and friends. It was a pleasure having you with us, and we look forward to welcoming you back soon. Regards, Carolin Álvarez Customer Care Ambassador Casa de Campo Resort & Villas.
Dear Mrs. Pamela, Thank you so much for your wonderful review. We are thrilled to know that Casa de Campo felt like home and that you enjoyed every aspect of your stay, from the room and food to the gym and our team. Your kind words mean… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe beach is very nice. Some nice restaurants but very expensive, its casa the campo, so you pay it.
Very disappointed from casa the campo. Heard so much about this place. Rooms are quite old. Wouldn’t go there again.
Dear Mr. Benjamin, Thank you for taking the time to share your feedback. We are glad to know you enjoyed the beach and the variety of restaurants in the area. We are truly sorry that your experience did not meet your expectations. We understand that preferences vary and that certain aspects may not have met your standards. Your comment is important to us, as it helps us improve. Kind regards, Carolin Álvarez Customer Care Ambassador Casa de Campo Resort & Villas.
Dear Mr. Benjamin, Thank you for taking the time to share your feedback. We are glad to know you enjoyed the beach and the variety of restaurants in the area. We are truly sorry that your experience did not meet your expectations. We u… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat !
The stuff horrible time
Dear Mrs. Daisy, Thank you for sharing your feedback. We are very sorry to know that your experience with our staff did not meet your expectations, and we apologize for any inconvenience you encountered. We strive to provide warm, attentive service to all our guests. We hope that the room upgrade and credit provided by our team helped improve your stay, and we hope to have the opportunity to offer you a better experience in the future. Kind regards, Carolin Alvarez, Customer Care Ambassador. Casa de Campo Resort & Villas.
Dear Mrs. Daisy, Thank you for sharing your feedback. We are very sorry to know that your experience with our staff did not meet your expectations, and we apologize for any inconvenience you encountered. We strive to provide warm, attenti… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewLiterally, best resort there is in this world. Everything absolutely everything here is a 10/10 Cannot wait until we can come back Heaven on earth!
Dear Mrs. Delfina, Thank you so much for your incredible review. We are truly honored to be considered the best resort in the world by you. It means everything to us that you had such a perfect experience. We can’t wait to welcome you back again for another amazing stay. Regards, Carolin Alvarez, Customer Care Ambassador. Casa de Campo Resort & Villas.
Dear Mrs. Delfina, Thank you so much for your incredible review. We are truly honored to be considered the best resort in the world by you. It means everything to us that you had such a perfect experience. We can’t wait to welcome you… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewEverything
Dear Mrs. Laura, Thank you so much for your kind words. We are thrilled to know you loved everything about your stay and that our team made such a positive impression. It was a pleasure having you with us, and we hope to welcome you back soon. Regards, Carolin Alvarez, Customer Care Ambassador. Casa de Campo Resort & Villas.
Dear Mrs. Laura, Thank you so much for your kind words. We are thrilled to know you loved everything about your stay and that our team made such a positive impression. It was a pleasure having you with us, and we hope to welcome you bac… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewExcellent
Everything was perfect
Dear Mrs. Frias, Thank you so much for your kind words. We are thrilled to know you had an amazing experience in paradise and that everything was perfect during your stay. We look forward to welcoming you back soon. Best regards, Carolin Alvarez, Customer Care Ambassador. Casa de Campo Resort & Villas.
Dear Mrs. Frias, Thank you so much for your kind words. We are thrilled to know you had an amazing experience in paradise and that everything was perfect during your stay. We look forward to welcoming you back soon. Best regards, Ca… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewEasy check-in, golf carts, cleanliness, friendliness.
N/A
Dear Mr. William, Thank you for highlighting the ease of check-in, our golf cart service, cleanliness, and friendly team. We are delighted these aspects made your stay enjoyable. We look forward to welcoming you back soon for another great experience. Best regards, Carolin Alvarez, Customer Care Ambassador. Casa de Campo Resort & Villas.
Dear Mr. William, Thank you for highlighting the ease of check-in, our golf cart service, cleanliness, and friendly team. We are delighted these aspects made your stay enjoyable. We look forward to welcoming you back soon for another gre… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLousy check-in staff No wi fi in the room Old towels Old room
Dear Mr. Carlos, Thank you for sharing your feedback with us. We are sorry to know that your experience did not meet expectations and we apologize for the inconveniences you encountered with the check in process, room condition, towels, and wifi service. Our guests’ satisfaction is our top priority, and we regret your stay was not completely pleasant. We hope to have the opportunity to welcome you again in the future. Kind regards, Carolin Alvarez, Customer Care Ambassador. Casa de Campo Resort & Villas.
Dear Mr. Carlos, Thank you for sharing your feedback with us. We are sorry to know that your experience did not meet expectations and we apologize for the inconveniences you encountered with the check in process, room condition, towels, a… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThe beach and the pool! Nice restaurants too!
It was during the Easter Holiday and it was overcrowded and our room was noisy close to the back of the restaurant and hearing all AC.
Dear Mrs. Kremena, Thank you for taking the time to share your experience with us. We are so glad to know you enjoyed the golf cart rides, the beautiful weather, and the time spent by the beach and pool. It is also wonderful to know you had a chance to try our restaurants and enjoyed them. However, we are very sorry for the inconveniences you experience with the first room. Your feedback is very valuable, and we hope to have the pleasure of welcoming you back in the future. Regards, Carolin Alvarez, Customer Care Ambassador. Casa de Campo Resort & Villas.
Dear Mrs. Kremena, Thank you for taking the time to share your experience with us. We are so glad to know you enjoyed the golf cart rides, the beautiful weather, and the time spent by the beach and pool. It is also wonderful to know you h… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified review