Reviews of Hotel Boutique Casa Sánchez 3 stars
Calle Sanchez 260, Zona Colonial, Colonial Zone, 12345 Santo Domingo, Dominican Republic
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe decor, and location.
The hair dryer was not working and I notify the front staff immediately, they never changed it. The suite was not very clean.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI loved the location, the pool and the space in general. The staff was attentive, kind and always found a solution in any situation. Breakfast carried me through busy mornings. I hope to go back.
The "what to know book" needs to be updated.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI like that the people were very nice and the hotel was in a good location.
I didn't like the pool because it looked dirty. In the morning, all bathrooms were without water, and I couldn't take a shower to go home.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe staff is extremely nice and check in check out is very easy. very safe an centric area. Its definitely not a luxury stay but full of old world charm.
While the rooms and facilities are typical of the era, and hold that old world charm in general it needs some more TLC and updating as to finishes (Paint, floor tiles etc.) not look rusty and old.
Dear Alba, Thank you for your recent visit and feeback, it has being a pleasure to welcome you. Your comments are very important to us. This one has being forwarded to Maintenance office for follow up. We hope to have the opportunity to welcome you back very soon,We feel glad that service, breakfast and security was a plus for this trip. Best regards, Nelsa Abreu
Dear Alba, Thank you for your recent visit and feeback, it has being a pleasure to welcome you. Your comments are very important to us. This one has being forwarded to Maintenance office for follow up. We hope to have the opportunity to w… Show more
Reviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewBig room, clean. Great location.
The swimming pool was dirty.
Thank you for your feedback and recent visit. It was a pleasure hsoting you. We hope to welcome you very soon again. Best regards, Nelsa Abreu
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe Pool was very nice, the staff was helpful and even gave us a free room upgrade
Thank you Samuel for your feedback and recent visit. It was a pleasure hsoting you. We hope to welcome you very soon again. Best regards, Nelsa Abreu
Reviewed: 15 July 2025 · Stayed in April 2025
Verified reviewAmazing place! If you survived a traffic madness of the city and didn't crash your car - this place is a paradise! Evening with a beer at the pool - fantastic! Hot jacuzzi on the roof top - brilliant! Thank you for this beautiful place.
Nothing at all
Thank you Constantine for you recent visit and your amaizing feedback. It has being a pleasure to welcome you in our Boutique Hotel. WE feel glad that you fully enjoyed your holidays as expected. Hope to see you soon! Br, Nelsa Abreu
Reviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewAthmosphere.
There was no water boiler in the room.
Thank you for your visit Imants, we aprecciate your feedback. Superior rooms do not have a water boiler only suites, nevertheless we will take into consideration for the future on. We hope to welcome you back soon! Br. Nelsa Abreu
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewI loved the small boutique vibe love the details of the flooring and the pool
I loved everything about this hotel will definitely be bk
Dear Juawiner , Thank you for your visit and your feedback. Your comments are important to us. We feel glad you find our hotel Comfortable and was a good good value . We look forward to welcome you soon. Best regards, Nelsa Abreu
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewVictor and his team are spectacular. Casa Sanchez is a wonderful place to stay
Hola Knapp, Thank you for your recent visit and feedback. We kindly apreciate your commnets and feel glad that you a great time with us and our staff. Looking forward to welcome you back, Br. N.Abreu
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewThis hotel is beautiful and totally exceeded my expectations.. Wonderful staff, so comfortable, room was perfect.. I can't fault this place at all!
Nothing
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewPlace with plenty of character with great swim jet/endless pool and access to neighbouring gym. We stayed in Hermanas suite / King suite on booking.com. Which was good value plenty of space and windows overlooking the pool. Staff friendly and helpful.
Could be more generous with fruit at breakfast. Self service would be better at least for fruit and cereal.
Dear David, Thank you for your visit and your feedback. Your comments are important to us. We feel glad you find our hotel Comfortable and was a good good value . We look forward to welcome you soon. Best regards, Nelsa Abreu
Reviewed: 5 May 2025 · Stayed in April 2025
Verified review- Location was great to explore the old town - breakfast was simple but nice (comparable to other 3* hotels in DR (a few options/menus to choose from): fresh fruits and juice, coffee, eggs, toast, butter and jam. They also always gave us some yogurt and granola from another breakfast menu choice :)). - rooftop area to chill when you’re tired from exploring the town - free water refills
- the pool area isn’t as welcoming as the pictures suggest - the sun doesn’t reach the pool in the afternoon and the lounge chairs in the pool are a little dirty - price-quality ratio (despite the pool & rooftop) probably isn’t as good as it should be, compared to other 3* boutique hotels in the area.
Thank you Antje for your visit and your feedback. Your comments are important to us. Pool could be cool sometimes its depends on the wheather but a sunny Jaccuzzi is open and sunny at the rooftop for all our guests. We look forward to welcome you soon! Best regards, Nelsa Abreu
Thank you Antje for your visit and your feedback. Your comments are important to us. Pool could be cool sometimes its depends on the wheather but a sunny Jaccuzzi is open and sunny at the rooftop for all our guests. We look forward to welco… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewthe breakfast was nice, the bed was comfortable
the bedroom was dark, also you could hear the noise from other bedrooms
Dear beatolmichalski, Thank you for your visit and feedback. Your comments are important to us! We look forward to see you soon again! Br. Abreu
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewLove the service, location and accomodations
A little bit of humity in the bathroom
Thank you Yecaraimee for your recent visit and feeback. Your comments are important to us! We look forward to welcome you back soon ! Br. Abreu
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewPrime location, excellent service, daily breakfast, charming colonial stay
Nothing
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewLoved the location, the comfy bed and the staff. Had such a laugh because a few things went wrong but everyone had a sense of humour and was caring. Would come again!
Is what it is.
Thank you Kizzie for you visit and feedback, We apreciate you commnets and feel glad that our customer service was caring, as you deserve, together with a convenient location in the center od the Colonial Zone. We look forward to welcome you back soon! Best regards, Nelsa Abreu
Thank you Kizzie for you visit and feedback, We apreciate you commnets and feel glad that our customer service was caring, as you deserve, together with a convenient location in the center od the Colonial Zone. We look forward to welcome yo… Show more