7.2

Reviews of Ducassi Suite

Calle Aruba, Bavaro, 23000 Punta Cana, Dominican Republic

  • Darius

    Reviewed: 28 March 2024 · Stayed in March 2024

    Verified review
  • Александр

    Reviewed: 26 October 2023 · Stayed in October 2023

    Verified review
  • Rudi

    Reviewed: 29 August 2023 · Stayed in August 2023

    Verified review

    nothing it was absolutely terrible and we only stayed in there for 1 night

    everything service was appalling and no clean washing water

    Property response:

    "Regrettably, as hosts, we often find ourselves having to endure the thoughtlessness of a few guests who come to the apartment and believe they can act with impunity, transforming it into a mess and turning it into a place of chaos. I would like to start by mentioning that the reservation was made for two people, yet there were three guests present. It's important to note that this isn't a hotel but rather an apartment with rules meant to uphold community respect—rules that were unfortunately disregarded. Only six hours after check-in, the entrance key was broken, likely due to the excessive consumption of alcohol. Additionally, the payment for the stay was settled two days after arrival, which contradicts the claim of just a one-night stay. If the apartment didn't meet their expectations, they could have left on the following day rather than turning it into a venue for obscure gatherings involving questionable individuals. During my inspection of the apartment, I took a video documenting the appalling state it was in. The towels were also left in such a condition that they needed to be discarded. There are many other points I could raise, but I believe it's best to conclude here. Their departure on the final day was ahead of the agreed checkout time, a clear indication of their awareness of their misconduct. Now I find myself having to spend time explaining these issues, as they seem to be leaving a low rating out of spite. While my apartment might not be the most luxurious in Bavaria, my overall ratings speak for themselves. Until next time, I wish you a safe journey back!"

    "Regrettably, as hosts, we often find ourselves having to endure the thoughtlessness of a few guests who come to the apartment and believe they can act with impunity, transforming it into a mess and turning it into a place of chaos. I … Show more

    Ducassi Suite
    29 August 2023
  • See the property
  • Gian

    Reviewed: 29 March 2023 · Stayed in March 2023

    Verified review
  • Gary

    Reviewed: 15 February 2023 · Stayed in February 2023

    Verified review
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