Reviews of Empyrean Art Deco 3 stars
Calle Isabel La Católica 314, Colonial Zone, 10212 Santo Domingo, Dominican Republic
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocation is perfect. And employees are always happy and go the extra mile to make you feel comfortable.
Water pressure was low for a few days and in 7 days I could only shower with warm water on 1 day.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGood location, nice art all over the hotel, friendly staff, good ac in the rooms, and comfy beds. We had to check out super early, and staff arranged a to-go-breakfast box for us.
Low water pressure in the shower.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewBed was comfortable. Restaurant was nice. Staff was helpful. Hotel was clean.
Room was so small I could hardly get past the bed to the bathroom.
Dear Margaret, Thank you for taking the time to share your feedback with us. We genuinely appreciate your thoughts, as they help us improve and enhance the experience we provide to our guests. We understand that the size and layout of the rooms may not meet everyone's expectations, especially given that our hotel is a historical property. Due to the building's age and architectural preservation requirements, the room configurations can be unique and may differ from those found in more modern accommodations. We try to balance preserving the character and charm of the property with the comfort of our guests, but we acknowledge that these differences may not always align with every guest's preferences. We truly value your feedback and will take your comments into consideration as we continue to assess how we can improve our room layouts and overall guest experience. In the meantime, please don’t hesitate to reach out , and we’d be happy to assist in selecting a room that better suits your needs. Empyrean ArtDeco
Dear Margaret, Thank you for taking the time to share your feedback with us. We genuinely appreciate your thoughts, as they help us improve and enhance the experience we provide to our guests. We understand that the size and layout of th… Show more
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewThe hotel was nice. The PM staff guy was great and the overnight guy was nice.
I really didn't enjoy my check-in process. The front desk lady was going to charge me a fee, before asking me anything, she called her manager to ask to charge me. I told her that someone had already approved my early check-in and showed her the email. I ended up switching from 2 nights to 1 night as I was not feeling the place, though the entrance is really nice. My room didn't have any windows and it was very small. I had to turn sideways to fit into the shower. The next morning, the front desk lady knocked on my door at 9:45AM to ask me if I was having breakfast at that point I didn't care for breakfast, though, it was nice, she woke me up from my sleep. A little disappointing, glad I only stayed for 1 night, way too much money for what I got in then end.
Reviewed: 23 November 2024 · Stayed in October 2024
Verified reviewnot bad
breakfast
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewReviewed: 26 July 2024 · Stayed in July 2024
Verified reviewArtsy place! Great service minded staff! Good value for money and nicely decorated!