8.3

Reviews of Hodelpa Garden Suites - All Inclusive 4 stars

Autovia del Este, Blvd de Juan Dolio / Metro Country Club, 21004 Juan Dolio, Dominican Republic

  • 3.0 Poor
    Davinia

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Old

    Property response:

    Dear Davinia, thank you for taking the time to share your feedback. We sincerely appreciate your comments, as they are invaluable for our continuous improvement. We are committed to enhancing our facilities and services to ensure a more pleasant experience for our guests. Your insights will be taken into consideration as we strive to make necessary updates. We hope you will give us another opportunity to provide you with a better stay in the future. Thank you once again for your input. Darianna Garcia, Agent receptión.

    Dear Davinia, thank you for taking the time to share your feedback. We sincerely appreciate your comments, as they are invaluable for our continuous improvement. We are committed to enhancing our facilities and services to ensure a more ple… Show more

    Hodelpa Garden Suites - All Inclusive
    11 August 2025
  • 7.0 Good
    Dusaintil

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Lisaida

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
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  • Adam

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    The property was clean, well lit and natural lighting

    N/A

    Property response:

    Dear Mr. Adam, thank you very much for taking the time to share your experience. We are delighted to hear that you found our staff to be nice and helpful, as well as appreciating the cleanliness and natural lighting of the property. Your positive feedback is invaluable to us and serves as motivation for our team to continue providing excellent service. We would be thrilled to welcome you back on your next visit. Should you have any specific requests or needs for your future stay, please do not hesitate to let us know. We look forward to serving you again. Darianna Garcia, agent receptión.

    Dear Mr. Adam, thank you very much for taking the time to share your experience. We are delighted to hear that you found our staff to be nice and helpful, as well as appreciating the cleanliness and natural lighting of the property. Your po… Show more

    Hodelpa Garden Suites - All Inclusive
    7 August 2025
  • Flor

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Milagros

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
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  • Ismael

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    resort exceed my expectations, clean, excellent services, clean pool and restaurant facilities, personal service very friendly, ill be back as soon as posible.

    Property response:

    Dear Ismael, thank you very much for sharing your experience. We are delighted to hear that our resort exceeded your expectations and that you enjoyed the cleanliness of our facilities, as well as the friendly service provided by our staff. Your satisfaction is our top priority, and it is wonderful to know that you found your stay to be recharging. We look forward to welcoming you back as soon as possible for another excellent vacation. Your feedback is invaluable to us as we strive to maintain high standards of service. Darianna Garcia, Agent receptión.

    Dear Ismael, thank you very much for sharing your experience. We are delighted to hear that our resort exceeded your expectations and that you enjoyed the cleanliness of our facilities, as well as the friendly service provided by our staff.… Show more

    Hodelpa Garden Suites - All Inclusive
    9 August 2025
  • Edward

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Delbert

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Angeiry

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The price I guess.

    Only 1 restaurant on site. Everyone gathers at the same time. They invite you to "tour" another resort stating that they are becoming partners, they offer you breakfast there and a T-shirt. When you arrive it's people trying to sell you timeshares, when you decline they get very upset and tell you you now won't get any breakfast absolutely outrageous!!! Also since the beach is far away they offer to take you and bring you back but once you are there you have to purchase your own food somewhere.

    Property response:

    Dear Angeiry, thank you for taking the time to share your feedback. We appreciate your comments regarding the dining options and the experience you encountered during your visit. Your insights are invaluable as we strive to enhance our services and ensure a more enjoyable stay for all our guests. We understand the importance of a seamless experience and will address your concerns with our team. We hope you will consider staying with us again in the future, as we are committed to making improvements based on guest feedback. Darianna Garcia, Agent de reception.

    Dear Angeiry, thank you for taking the time to share your feedback. We appreciate your comments regarding the dining options and the experience you encountered during your visit. Your insights are invaluable as we strive to enhance our serv… Show more

    Hodelpa Garden Suites - All Inclusive
    24 July 2025
  • Jose

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Nothing

    Not a all inclusive resort ,bad location,bad food too much for a simple place to sleep

    Property response:

    Dear Jose, thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Your comments regarding the location and dining options have been noted, and we will use them to enhance our services. We strive to provide a comfortable and enjoyable stay for all our guests, and your insights are invaluable in helping us achieve this goal. We hope you will consider giving us another opportunity in the future to provide you with a more satisfactory experience. Darianna Garcia, Agent reception.

    Dear Jose, thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Your comments regarding the location and dining options have been noted, and we will use them to enhan… Show more

    Hodelpa Garden Suites - All Inclusive
    14 July 2025
  • Myraida

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review
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  • Raisa

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
  • Roberto

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
  • Johan

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review
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  • Diana

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Room was big

    Food was not good at all

    Property response:

    Dear Diana Laura, we appreciate your feedback regarding your recent stay at our hotel. We are glad to hear that you found the room spacious. However, we are sorry to learn that the food did not meet your expectations. Your comments are valuable to us, and we will address this issue with our team to improve the dining experience for our guests. We hope you will consider giving us another opportunity to provide you with a better stay in the future. Thank you for sharing your thoughts with us. Darianna Garcia, Agent de receptión.

    Dear Diana Laura, we appreciate your feedback regarding your recent stay at our hotel. We are glad to hear that you found the room spacious. However, we are sorry to learn that the food did not meet your expectations. Your comments are valu… Show more

    Hodelpa Garden Suites - All Inclusive
    27 April 2025
  • Manuel

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review
  • Pedro

    Reviewed: 24 March 2025 · Stayed in February 2025

    Verified review

    The place was very clean the staffwas very attentive to all my family needs.

    The fact that we had to $250.00 extra in order to take pictures in the resort because we came with a professional photographer to take pictures at the resort because we celebrating my daughters Quincenera.

    Property response:

    Dear Pedro, thank you for sharing your feedback with us. We are delighted to hear that you found the place very clean and that our staff was attentive to all your family's needs. We appreciate your positive comments. We understand your concern about the extra charge for taking pictures in the resort, especially for such a special occasion like your daughter's Quinceañera. We will take this into consideration to improve our policies. We hope you had a memorable celebration and we look forward to welcoming you back in the future. Darianna García, Agent reception.

    Dear Pedro, thank you for sharing your feedback with us. We are delighted to hear that you found the place very clean and that our staff was attentive to all your family's needs. We appreciate your positive comments. We understand your conc… Show more

    Hodelpa Garden Suites - All Inclusive
    25 March 2025
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  • Karlina

    Reviewed: 11 March 2025 · Stayed in February 2025

    Verified review
  • Cesar

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review
  • Diana

    Reviewed: 11 February 2025 · Stayed in January 2025

    Verified review
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  • Kemal

    Reviewed: 4 February 2025 · Stayed in February 2025

    Verified review
  • Gibran

    Reviewed: 4 February 2025 · Stayed in February 2025

    Verified review
  • Sindy

    Reviewed: 2 February 2025 · Stayed in February 2025

    Verified review

    Is good

    I like

    Property response:

    Sindy, wat 'n plesier om te hoor dat jou gesin ons hotel geniet het! Ons streef daarna om 'n gemaklike en vriendelike atmosfeer te bied. Jou positiewe opmerkings beteken baie vir ons span. As daar enige spesifieke aspekte was waaraan jy gedink het wat verbeter kan word, laat dit ons asseblief weet. Ons hoop om jou en jou gesin weer te verwelkom by Hodelpa Garden Suites! Darianna Garcia, Agent reception.

    Sindy, wat 'n plesier om te hoor dat jou gesin ons hotel geniet het! Ons streef daarna om 'n gemaklike en vriendelike atmosfeer te bied. Jou positiewe opmerkings beteken baie vir ons span. As daar enige spesifieke aspekte was waaraa… Show more

    Hodelpa Garden Suites - All Inclusive
    3 February 2025
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  • Rewell

    Reviewed: 1 February 2025 · Stayed in January 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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