Reviews of Hyatt Ziva Cap Cana 5 stars
Blvd. Zona Hotelera, Playa Juanillo Cap Cana, Dominican Republic, 23302, Cap Cana, 23302 Punta Cana, Dominican Republic
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified review-
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Dear Yanis, Thank you for your 10/10 review. It was a pleasure to host you. Warm regards, Ana Payano Social Media Manager
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGreat place wonderful staff
Some staff couldn’t understand English in Buffett areas food was not labelled so unable to understand what was available The room with booked was a junior suite with ocean view which we didn’t get also when I booked a suite with 3 rooms again this was not case we got 2 room 2 beds and sofa
Dear Janak, Thank you for your kind words about our location and staff. We’re sorry for the issues with food labeling, communication, and your room allocation, and we’ll work to address them. We hope to welcome you back for the experience you expected. Warm regards, Ana Payano, Social Media Manager
Dear Janak, Thank you for your kind words about our location and staff. We’re sorry for the issues with food labeling, communication, and your room allocation, and we’ll work to address them. We hope to welcome you back for the experience… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewEverything perfect.
Nothing. Everything great!
Dear Mami, Thank you for your wonderful review. We’re so happy to know everything was perfect and that you had such a great stay. We look forward to welcoming you back soon. Warm regards, Ana Payano, Social Media Manager
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewSpotlessly clean and great food selection
Nothing.
Dear Tess, Thank you for your kind words. We’re delighted you enjoyed the cleanliness of the property and the variety of our food selection. We look forward to welcoming you back soon. Warm regards, Ana Payano, Social Media Manager
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLuxury property!
The personal and service could’ve been better
Dear Chukwuemeka, Thank you for your feedback. We’re glad you enjoyed our luxury property and appreciate your comments regarding service, which we’ll be sure to share with our team as we continue working to improve. We hope to welcome you back for an even better experience. Warm regards, Ana Payano, Social Media Manager
Dear Chukwuemeka, Thank you for your feedback. We’re glad you enjoyed our luxury property and appreciate your comments regarding service, which we’ll be sure to share with our team as we continue working to improve. We hope to welcome you… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewFood was excellent, facilities were beautiful, amenities were great but the service was beyond exceptional! thank you to all the staff, you elevated our experience.
Dear Barbara, Thank you for your kind words. We’re so pleased you enjoyed the food, facilities, and amenities, and especially that our staff’s exceptional service made your experience even more special. We look forward to welcoming you back soon. Warm regards, Ana Payano, Social Media Manager
Dear Barbara, Thank you for your kind words. We’re so pleased you enjoyed the food, facilities, and amenities, and especially that our staff’s exceptional service made your experience even more special. We look forward to welcoming you b… Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewLovely welcome and fantastic resort. Being right on the beach was a bonus. It was quite expensive compared to other places have stayed.
Dear Fiona, Thank you for your kind feedback. We’re delighted you enjoyed the warm welcome, our beautiful resort, and the beachfront location. We appreciate your note about the pricing and will keep it in mind as we continue working to deliver the best value possible. We hope to welcome you back again soon. Warm regards, Ana Payano, Social Media Manager
Dear Fiona, Thank you for your kind feedback. We’re delighted you enjoyed the warm welcome, our beautiful resort, and the beachfront location. We appreciate your note about the pricing and will keep it in mind as we continue working to del… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewServices and very natural beautiful views
Dear Catia, Thank you for your kind words. We’re so pleased you enjoyed our services and the beautiful natural views. We look forward to welcoming you back soon. Warm regards, Ana Payano, Social Media Manager
Reviewed: 17 March 2025 · Stayed in February 2025
Verified reviewBeautiful beach and all types of activities.
Service and trestraunts.
Dear Jie (Maggie), Thank you for your kind words! We're so glad you enjoyed the beautiful beach, wide range of activities, and our service and restaurants. It’s always a pleasure to know our guests had a great time. We look forward to welcoming you back soon! Warm regards, Ana Payano, Social Media Manager
Dear Jie (Maggie), Thank you for your kind words! We're so glad you enjoyed the beautiful beach, wide range of activities, and our service and restaurants. It’s always a pleasure to know our guests had a great time. We look forward t… Show more
Reviewed: 9 March 2025 · Stayed in December 2024
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewFood is excellent, staff is very attentive and always has a smile. Bed was soooo confortable and you can go from ziva to zilara no restrictions
Hotel is small, not many atractive activities for me
Dear Mayi, Thank you for your thoughtful feedback. We’re delighted you enjoyed the excellent food, attentive staff, and the comfort of your bed, as well as the freedom to enjoy both Ziva and Zilara. We also appreciate your note about the activities, which helps us improve the experience for all our guests. We hope to welcome you back again soon. Warm regards, Ana Payano, Social Media Manager
Dear Mayi, Thank you for your thoughtful feedback. We’re delighted you enjoyed the excellent food, attentive staff, and the comfort of your bed, as well as the freedom to enjoy both Ziva and Zilara. We also appreciate your note about the a… Show more
Reviewed: 12 February 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewThe location
Dear Saltzman, Thank you for your kind words! We are thrilled to know you enjoyed our fantastic location, beautiful hotel ambiance, and our team's warm hospitality. Your positive feedback means so much to us and inspires us to continue providing exceptional experiences. We can’t wait to welcome you back soon! Warm regards, Alexandra Martinez Social Media Coordinator
Dear Saltzman, Thank you for your kind words! We are thrilled to know you enjoyed our fantastic location, beautiful hotel ambiance, and our team's warm hospitality. Your positive feedback means so much to us and inspires us to continue… Show more
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewExcellent Hotel
Todo hermoso y el personal excelente
Dear Daphne, Thank you for your wonderful review! We’re delighted to hear that everything was beautiful and that our team provided excellent service. Your kind words mean so much to us! We look forward to welcoming you back for another exceptional stay. Warm regards, Ana Payano, Social Media Manager
Dear Daphne, Thank you for your wonderful review! We’re delighted to hear that everything was beautiful and that our team provided excellent service. Your kind words mean so much to us! We look forward to welcoming you back for another ex… Show more