Las Carreras 1, 0000 Santiago de los Caballeros, Dominican Republic
#88 of 100 hotels in Santiago de los Caballeros
Guests' ChoiceBased on 171 hotel reviews
6.7Cleanliness
7.5
Comfort
7.3
Location
8.8
Facilities
6.9
Staff
8.4
Value for money
7.0
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 3, 2024
Juan
United States of AmericaAll facilities need improvements.
Excellent staff.
Stayed in May 2024
Reviewed: March 14, 2024
Nick
United States of AmericaCasino not open
Giant pool. Great food
Stayed in March 2024
Reviewed: March 7, 2024
Luna
United States of AmericaHotel is in renovation , no lobby no elevator, and look no beautiful
Big rooms , and attention, price
Stayed in March 2024
Reviewed: November 5, 2023
Eugene
United States of AmericaDid not know about the construction
Good location
Stayed in November 2023
Reviewed: September 2, 2023
Frederick
United States of AmericaLight inside the room was not that good. But the air conditioner was great.
The location was very good. Breakfast was not great, but it was good enough.
Stayed in September 2023
Reviewed: July 15, 2023
Jeffrey
United States of Americacasino was closed... it was advertised as open
breakfest...staff
Stayed in July 2023
Reviewed: July 13, 2023
Nilsa
Puerto RicoLocation and night club
Stayed in July 2023
Reviewed: July 6, 2023
Wendy
United States of AmericaWebsite said free cribs were available and property stated no cribs at all available
Location and staff were excellent
Stayed in July 2023
Reviewed: April 27, 2023
Nelson
Dominican RepublicThe only reason I won’t stay again is because the morning cleaning staff is too loud and too much noise since early bird
Breakfast was excellent
Stayed in April 2023
Reviewed: April 10, 2023
Frank
United States of AmericaHot water wasn't working well, it took too much time to get hot.
Stayed in April 2023
Reviewed: April 2, 2023
Solida
United States of AmericaMore selection foods
Great
Stayed in April 2023
Reviewed: January 26, 2023
Ana
United States of AmericaHotel is dated jacuzzi in room not working TV not working safe not functional either
Breakfast was awesome!
Stayed in January 2023
Reviewed: November 21, 2022
Robert
Canada——
location and staff are excellent. Lots of history.
Stayed in November 2022
Reviewed: September 13, 2022
Lincoln
Dominican RepublicTV screens extremely too small. Lighting on room not adequate for reading, computer use or other work.
Front desk and cleanijg staff - excellent.
Stayed in September 2022
Reviewed: August 7, 2022
Zulay
United States of AmericaRoom was good
Stayed in July 2022
Reviewed: August 1, 2022
Gustavo
Dominican RepublicCasino have been closet for 3 years now.
Its a place with a lot of history
Stayed in July 2022
Reviewed: April 24, 2022
Carolina
Dominican Republictobacco smell
good breakfast, friendly staff
Stayed in February 2022
Reviewed: April 23, 2022
Ramonn72
United States of AmericaIt's old, not much work into renovation, it smells old. It actually feels abandoned.
Close to the city.
Stayed in March 2022
Reviewed: December 26, 2021
Julio
Dominican RepublicIs to old needs remodeling
The staff
Stayed in December 2021
Reviewed: September 6, 2021
Paul
Dominican RepublicThey mainly serve Dominican vegetables at breakfast which I don't like. However, The staff will gladly make a very good 2 or 3 egg omelet with all fixins as you like it. The choices of a dinner location are limited to a mediocre Chinese restaurant and a food truck which mangles together Dominican and American food
The staff is very helpful and willing to make adjustments in the room or service as needed. The location is good-a short walk to the downtown area and I need the exercise! Any deficiencies in the room are quickly attended to by a very helpful staff
Stayed in August 2021
Reviewed: September 5, 2021
Paul
Dominican RepublicThe main problem is not the hotel's fault! There just aren't many satisfactory or better restaurants located within walking distance of the hotel. The attached Chinese restaurant is mediocre at best. A food truck with typical Dominican fare shows up every night but I am not a fan of Dominican food. The food that is not Dominican, like a cheese sandwich they make it Dominican by putting tuna fish on the cheese sandwich!!! Uggh!!!!
Breakfast was good. I don't like Dominican vegetables but they make custom, 3 egg omelets, with anything you like! The room, facing the front of the hotel was a satisfactory size and quieter than rooms facing the rear of the hotel where the nightclub is. Staff, including cleaning staff, were very helpful and responsive.
Stayed in August 2021
Reviewed: August 22, 2021
Williamson
United States of AmericaThe TV signal is very poor on most channels, and the channels in English are pretty unwatchable. It is possible to switch the audio on some channels to English, but you need to know this as the staff do not advise you. No Wifi signal in the room, only in the common areas. Increasingly, good WiFi is a necessity for not only work, but even to check I to your flight and complete customs and immigration forms. The facilities are old, but very well maintained for the most part, and the hotel has a charm that is somewhat lacking in some of the more modern hotels. I would.go back, the location and staff make up for some of the other issues, I only mention them in the hope that they might improve them
The old world ambience, a location that is exceptional
Stayed in August 2021
Reviewed: August 22, 2021
Miosotis
United States of AmericaGood breakfast and great location
Stayed in July 2021
Reviewed: August 12, 2021
Bernardino
United States of AmericaThe noise coming in to the room
Location was good,Room where a little too noisy and the staff was polite. Breakfast was ok not too fancy and not much to choose from.
Stayed in July 2021
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