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Reviews of Boutique Hotel Palacio 4 stars

Calle Duarte 106, Ciudad Colonial, Colonial Zone, 10211 Santo Domingo, Dominican Republic

#49 of 86 hotels in Santo Domingo

Guests' Choice

Review score

Based on 184 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.4

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Single Room
    • Stayed 1 night

    Great location in the heart of Zona Colonial. Hotel is beatiful, loacated in the old mansion however rooms are renovated. The great advantage is a private garage as we arrived by car. We could park with no issues and for free. All necessary amenities in the very spacious bathroom.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    A jewel not to miss.
    • Business trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights

    An iron to go with the ironing board that hangs in the closet. Would come in handy with business trips and lengthier stays. The included breakfast was mediocre with very small selections, but adequate.

    The location and the quality of the room were exquisite. The staff is extremely amicable and attentive to details. The hotel itself is a like a true old castle. Loved the archeological corner with discoveries from the early colonial period on display, including an old encrusted sword and old Spanish colonial furniture. The private terrace that came with our room was just out of this world to relax. The private covered parking is highly appreciated in the busy Zona Colonial area.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Older property

    Very friendly staff

    Stayed in July 2025

  • Reviewed: 2 July 2025

    7.0
    Beautiful building in old Santa Domingo, but beds could be better
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    -Smal shaky bed with hard matras -Noicy airconditioning -Cold water in shower

    -Beautiful old building -Location in colonial Santa Domingo -Breakfast -Carpark under the building

    Stayed in July 2025

  • Reviewed: 24 May 2025

    9.0
    Best place to stay in Santo Domingo
    • Business trip
    • Solo traveller
    • Superior King size Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant

    It has character

    Stayed in April 2025

  • Reviewed: 9 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Any little extras I wanted for breakfast were not possible to make - I need to order from menu and pay for a whole meal. Two rooms booked together were SO FAR away from each other.

    Pool on th roof top, Garage parking included, nice atmosphere in the hotel, friendly staff, good location, very close to main attractions in zona colonial

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    Great place to stay
    • Business trip
    • Couple
    • Superior King size Room
    • Stayed 1 night

    No Restaurant in the evenings, but who wants to eat in the hotel with so much going on outside

    I love this hotel. I have stayed here 3 times and enjoyed the ambiance and location

    Stayed in March 2025

  • Reviewed: 2 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't have warm water, just cold water.

    Location was close to the central zone, parking was included and very convenient.

    Stayed in March 2025

  • Reviewed: 18 February 2025

    9.0
    Good value
    • Leisure trip
    • Couple
    • Superior King size Room
    • Stayed 5 nights
    • Submitted via mobile

    Bed was uncomfortable

    Right in the Colonial Zone

    Stayed in December 2024

  • Reviewed: 8 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The installations maintenance was poor. They should repair bathroom accessories, room lights and sockets...

    The location and design of building

    Stayed in January 2025

  • Reviewed: 18 June 2024

    9.0
    Beautiful hotel in charming Colonial Santo Domingo
    • Business trip
    • Family with young children
    • Superior King size Room
    • Stayed 3 nights

    Our air conditioning unit wasn't very good.

    The hotel is a beautiful historic, charming building. The staff were are all very friendly.

    Stayed in May 2024

  • Reviewed: 8 June 2024

    9.0
    Beaury, comfort and great service In one Place!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    There wasn't a working elevator to the rooftop pool, and the four floors of stairs proved too difficult for my companion with a knee injury to navigate more than once.

    We really enjoyed the ambience. It was like traveling back to a less-hassled era in time and courtesy. The bed was very comfortable; the bathroom roomy; breakfast tasty, and the staff was helpful. The rooftop pool was nicer than I expected! A courtyard ringed in black wrought iron and cascading vines and flowers was just gorgeous!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    There were a lot of mosquitoes.. even in my room. I have a lot of mosquitos bites on my skin...and the mosquitoes sing in my ear while sleeping....annoying..🤨

    Great Location...

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    It was an average hotel in a great location.
    • Leisure trip
    • Group
    • Budget Single Room
    • Stayed 3 nights

    I had to turn the air on and off to adjust the room temperature. If not it would get to cold or hot. Mosquitoes stayed in the room. I had to buy flying insect spray to spray when I left the room and I had to sleep with my head under the covers to not get bitten at night. The shower water is not hot.

    The pool was great. The breakfast was ok. the porters were extremely helpful, and the other staff was nice. The location was great. It was in close proximity to the areas activities. Since the area asked that you not put tissue or paper in the toilet, it had a water sprayer for use after you do your business. that was great.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The t.v. was small.

    The staff

    Stayed in May 2024

  • Reviewed: 25 April 2024

    7.0
    Good location, bare bones extras, poor breakfast.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast was blah. Cooked options were limited and not tasty. Would do better by adding bacon, eggs, hash brown potatoes etc. Coffee cups were tiny, had to refill 5 times after a few sips. Also, the courtyard was very noisy with kids and people talking and yelling very early in the morning. Hard to sleep in, we were on vacation after all!

    Great location. Safe and secure. Staff was very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    I will refer this excellent place to any friends.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Cold shower. Warm shower one time. 😊

    Staff were all knowledgeable and helpful. I will be returning. Excellent location!

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King size Room
    • Stayed 1 night
    • Submitted via mobile

    Bed maitress + room natural light

    Location

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Our family very much enjoyed this lovely hotel - atmosphere, staff all charming!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The TV’s are old and in one of our rooms didn’t work at all. Time to upgrade them!

    The staff was wonderful. Very friendly. Breakfast was terrific!! The atmosphere was awesome - old world charm!

    Stayed in March 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Pool a bit shabby

    The location, the colonial style, the staff s helpfulness

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    In all I can recommend this hotel if you know were your going and thereby are not too demanding.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights

    Lack of some maintenance and as an example pool area and the door lock, safe was loose and not to big so in reality easy to cary out, quick repairs all over. Then again somebody from the hotel was always there and available.

    Quiet and roomy. Very friendly and helpful. Prime location. Security and safety shown from all the employees. Authentic and historic feeling.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Air con was noisy

    Locality

    Stayed in January 2024

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The WiFi was horrible in room 113.

    The location, breakfast offering and pool

    Stayed in December 2023

  • Reviewed: 26 November 2023

    7.0
    Colonial style stay
    • Business trip
    • Solo traveller
    • Superior King size Room
    • Stayed 6 nights

    A/C didn't work, and it was hot inside. The person who tried to fix the A/C came into the room, played with the thermostat for a while and then walked out of the room saying, “in 10 minutes” and the next time happened the same. A/C was fixed on the last day of my stay only. No hot water. Poor breakfast and poor service.

    I stayed in this hotel for 6 nights. The location and the room size were good. Lovely colonial style building, with garden and small roof pool. The front desk staff and housekeeping staff were polite.

    Stayed in November 2023

Showing 1 – 25

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