Reviews of Secrets Tides Punta Cana - All Inclusive 5 stars
Playas Uvero Alto, Km. 275, Provincia La Altagracia, Uvero Alto, 45000 Punta Cana, Dominican Republic
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Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewAmbience Food Hospitality Caring and supportive staff Entertainment Music and art Cleanliness Organisational awareness Friendly and polite All of the above is a 100, I highly recommend and without a shadow of doubt be staying in this remarkable hotel again in my next visit to Punta Cana.
Aside the beach weeds, everything else is a 100
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewOverall not too bad, just the staff are not sell organized, they forget their obligations and some of them are really rude.
Rude and forgetful Staff, not enough entertainment (only boring and low quality night show), Drink quality is terrible (all bars), pool waters and swim out pools are too hot for a hot weather area and not refreshing when you want to swim. No ocean view rooms, the one they offer are not really ocean view. They is a long distance from the room to the ocean and cant really see any ocean.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewI had a lovely stay at Secrets Tides Punta Cana. The staff went above and beyond to ensure I was comfortable throughout my visit. Everyone was extremely courteous and professional. I especially want to recognize the receptionists, bag concierges, maids, servers, and chefs, all of whom contributed to an exceptional experience. Thank you for your outstanding service – it truly made my stay memorable!
N/A- everything was excellent!!!! This hotel is nothing short of amazing.
Dear guest, Thank you for your kind and thoughtful review! We’re truly grateful for your kind words and thrilled to hear that your stay at Secrets Tides Punta Cana was such a memorable experience. It’s wonderful to know that our dedicated team from reception and concierge to housekeeping, servers, and chefs helped make your visit exceptional. Your appreciation means the world to us, and we’re honored to have been part of such a positive getaway. We look forward to welcoming you back for another amazing stay in paradise!
Dear guest, Thank you for your kind and thoughtful review! We’re truly grateful for your kind words and thrilled to hear that your stay at Secrets Tides Punta Cana was such a memorable experience. It’s wonderful to know that our dedicate… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewI love how friendly the staff was
The experience with the salespeople was horrible. They are very nice to you until they realize you're not going to buy in.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt’s beautiful and the staff is greatttt !
The food is trash, alcoholic beverages made me sick.
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewGreat facilities , amazing staff, amazing food, new and ultra clean facilities, great design
The beach is far from what you expect from the Caribbean due to the location , uvero alto is not good for beach , you are not going to enjoy even to step on the sand and the beach of this area and this hotel Uvero alto is far from everything.
Reviewed: 2 June 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewExceptional service. Immense and immaculate grounds. Rooms are state of the art and nicely appointed. Room was a bit humid for me. Could not figure how to keep the ac below 21c
Pools are large and a distance to get to. Main pool was always filled with towels on chairs and even though signs state you can’t do that.
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe hotel staff was superb. They solved any request in the best way, whether it was minor or major. The room and facilities were always spot-clean.
N/A.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewEverything thing
The people not related to the hotel that we’re selling thing
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewEverything
Nothing
Reviewed: 20 February 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewStaff All clean Organization
Barefoot Grill food.