Reviews of Hotel El Tronco Inc
Calle Rogelio Alvarez 15, 11435 Boca Chica, Dominican Republic

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Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewThe staff were very nice and helpful.
1. Lack of Hot Water: Since I arrived, there has been no hot water available for showering. This is a significant inconvenience and needs to be resolved as soon as possible. 2. Cockroach Infestation in the Kitchen: I have noticed a significant number of cockroaches in the kitchen area. Despite maintaining cleanliness and storing food properly, the infestation persists. This poses a health risk and is unacceptable. 3. Dangerous Cooker: The cooker in the kitchen is extremely dangerous. When turned on, it produces an abnormally large flame, creating a fire hazard. This issue needs immediate attention to prevent any potential accidents. .
Reviewed: 26 October 2024 · Stayed in August 2024
Verified reviewThe area was quite
Didn't like how the electricity keeps shutting off
Thanks christopher.wellcome back.
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewIt was very private and easy access to places
Nothing
Dear Raquel Thanks for you Rewind. We hope you coming back.
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewI loved the property in Boca Chica. It had a great pool and was really close to the beach and the Ole supermarket. The friendly security guard at night made me feel safe, and the place was cleaned regularly. FIFA and Diana were part of the excellent staff, and the free breakfast with good coffee and well-cooked food was a highlight.
There wasn’t much I didn’t like about the property.
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 July 2024 · Stayed in July 2024
Verified reviewIt had a nice pool, and a beautiful view with colorful lights at night. The manager was very helpful
Thanks Michael. For you Rewind You are VIP guests.
Reviewed: 4 June 2024 · Stayed in June 2024
Verified reviewThe check-in guy was extremely nice
The rooms were nasty
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewReviewed: 5 May 2024 · Stayed in May 2024
Verified reviewI loved the pool and the staff junior was super helpful
The rooms can use an update but it’s such a gem in boca chica it’s cute and very comfortable
THANKS BRYANNa,FOR YOU COMENTS<WE WAITING FOR YOU IN YOU NESR VACATTIONS<THANKS
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 April 2024 · Stayed in April 2024
Verified reviewReviewed: 14 March 2024 · Stayed in February 2024
Verified reviewLocation
Everything have to be improved
Reviewed: 6 March 2024 · Stayed in March 2024
Verified reviewVery nice Bible
Good service
Reviewed: 1 March 2024 · Stayed in February 2024
Verified reviewThe staff were so friendly and helpful and supportive .. would definitely recommend this hotel
Nothing
Reviewed: 29 February 2024 · Stayed in February 2024
Verified reviewThe apartment, the common area, the staff, the location, the breakfast.
All good
Reviewed: 10 February 2024 · Stayed in February 2024
Verified reviewThe staff was very considerate and hospitable, very friendly ❤️
The food could've been better.
Reviewed: 22 January 2024 · Stayed in January 2024
Verified reviewI like the atmosphere and all people who work there. The breakfast was good and excellent strong coffee.nice walk to the beach. The supermarket just around the corner. We love it.
Reviewed: 31 December 2023 · Stayed in December 2023
Verified reviewDidn't get any
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewThe pool The manager Ronnie, helpful and speaks English The staff were honest and helpful Its close to the supermarket Security
Cockroaches Disrepair, it all needs renovations, photos are deceiving. Power cuts Breakfast Cats No toiletories Unhygienic kitchen
Reviewed: 21 November 2023 · Stayed in November 2023
Verified reviewReviewed: 11 November 2023 · Stayed in August 2023
Verified reviewComfortable and safe
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