Reviews of Hotel Villa Serena 4 stars
Samana, 32000 Las Galeras, Dominican Republic

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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe Hotel is located on a beautiful spot, the views are gorgeous! There is no beach directly in front of the hotel but they are in easy walking distance. Loved the kayak and the yoga on the big platform by the water. Though the building is dated, it has character and all the little extras like yoga, the hammocks on all the balconies or the wonderful a la carte breakfast made it a great place to stay.
The internet stopped working altogether for one afternoon and evening, though when it was working it was quite fast.
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewDouble bed with beach front view
We are very happy with the service overall
Thank you so much! We're happy to hear you enjoyed your beachfront room and had a great experience with our service. We hope to welcome you back soon!
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewOk Very pretty
Shower water pressure old and rusty
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThank you! We're so glad you enjoyed the peaceful and comfortable atmosphere. Hope to see you again soon!
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThis is a smallish and therefore quiet and intimate resort enjoying a GORGEOUS location overlooking the sea from all the rooms (except room 15) and featuring a family-run friendly personalized ambiance, gracious service, unfailing gourmet food in an elegant restaurant or terrace. This is not Resort Inexpensive-to-provide Expensive-to-eat fare. Excursions and very good and very reasonable Massages available. Beautiful pool and little sea beach. Lovely rooms with large sea-view balconies w/comfortable chairs. Large well equipped bathrooms. Good shower w/hot water. Clean and quiet. Walk East along the coast possible. Very safe area and adjoining small town.
Thank you for your wonderful review! We're so glad you enjoyed our beautiful location, personalized service, and relaxing atmosphere. It’s great to hear you had a comfortable stay, and we hope to welcome you back soon!
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewI loved the colonial style of the hotel, it definitely held up to its name.. serene feel of the property which included a pool, beach, restaurant, bar and spa right by the water. Breakfast was included and was delicious. The shower and clearly marked instructions around the room with instant coffee are and an electric kettle. Las Galeras is a small beach town
I loved it all, maybe private parking(but wasn’t missed)
Thank you for your kind words! We're so glad you enjoyed the hotel's charm and the peaceful atmosphere. We appreciate your suggestion for private parking and hope to welcome you back soon!
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewGorgeous Seaside location Large modern fully equipped comfortable rooms with sea views Fantastic gourmet food in comfortable affordable elegant restaurant with lovely staff and service Helpful staff Nice activities Great Massages Lovely pool Coastal walks Village nearby English spoken Small and friendly, not big resort Great shower, hot water Good internet Nice lobby/public area with view for hanging out No mosquito or noise problems Transport available
Nothing
Thank you for your amazing review! We're so glad you enjoyed our seaside location, comfortable rooms with sea views, and the gourmet food. It's great to hear that our staff, activities, and amenities made your stay even better. We hope to welcome you back for another relaxing getaway soon!
Thank you for your amazing review! We're so glad you enjoyed our seaside location, comfortable rooms with sea views, and the gourmet food. It's great to hear that our staff, activities, and amenities made your stay even better. We h… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewThis hotel is a well kept treasure ! The location and view are stunning. The staff is super friendly. Free yoga classes included to start your day. Beautiful beaches nearby to visit. I have been here a few times and will be back !
It would be nice to have some high quality coffee available for nice espressos and cappuccinos.
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified reviewNot only is Villa Serena a beautiful site, but the staff takes pride in their work and in creating the best experience for guests.
Can’t think of anything I didn’t like. We loved our stay there and look forward to heading back.
Thank you for your kind words! We're thrilled you had a wonderful stay and appreciate your recognition of our dedicated staff. We can't wait to welcome you back!
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewLocation- staff - perfect stay for a couple or family Beach on side great soaking pool Breakfast exceptional Nice oceanfront view
N/a
Thank you for your kind review! We're happy you enjoyed the location, staff, and oceanfront views. Hope to welcome you back soon!
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewBeautiful colonial style hotel by the sea with lovely pool and gardens. Large comfortable rooms and excellent service. Restaurant served quality food and service was attentive, smiling and efficient.
Avoid room 12. It does not have a sea view and is damp.
Thank you for your kind words! We're glad you enjoyed the hotel's charm, service, and dining. We appreciate your feedback and will look into the room concern. Hope to welcome you again!
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewAmazing place
Nothing to say
Thank you for your wonderful review! 😊 We're delighted you had a perfect experience and hope to welcome you back soon!
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewEverything! The property is great and the staff is better.
Nothing
Thank you for your kind words! 😊 We're happy you enjoyed the property and our amazing staff. Hope to see you again soon!
Reviewed: 6 February 2025 · Stayed in January 2025
Verified reviewIt is an amazing hotel, staff is very friendly, the yoga class in the morning is excellent, the massage also, the bar at the pool is also super, the garden and the location is very good. Breakfast is outstanding.
Nothing to share here
Thank you so much for your wonderful review! We're thrilled that you enjoyed your stay, from the yoga classes and massages to the pool bar and breakfast. It means a lot to us! We hope to welcome you back soon for another relaxing getaway.
Thank you so much for your wonderful review! We're thrilled that you enjoyed your stay, from the yoga classes and massages to the pool bar and breakfast. It means a lot to us! We hope to welcome you back soon for another relaxing getawa… Show more
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewLocation. Friendly staff. View.
The room needs updating. There are no tables or outlets next to bed. One side of the bed is against a wall, making it difficult for a person to climb in and out.
Thank you for your feedback! We’re glad you enjoyed the location, staff, and view. We’ll take note of your comments about the room layout and amenities as we plan updates to enhance guest comfort. Your input is much appreciated!
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewAmazing location on the beach. Stunning building and comfortable rooms. Easy breakfast. Great staff and service. Yoga in the morning was just amazing, the classic one and with aerial silks. It’s a great place to just relax and forget about the world.
The bed we had in our room is an old style mattress so when your husband moves his toe during the night, you feel it right away so it’s too easy to wake each other up. The only complaint is that, the mattress ! The restaurant on site had great food for dinner but it’s 28% tax so makes it a pricey event.
Thank you for your feedback! We're thrilled you enjoyed the location, building, yoga sessions, and service—it’s wonderful to know you found relaxation here. We appreciate your note about the mattress and will take it into consideration for future updates. Regarding the restaurant, the 28% tax includes government and service charges, but we’re glad you enjoyed the food. Thank you for staying with us, and we hope to welcome you back soon!
Thank you for your feedback! We're thrilled you enjoyed the location, building, yoga sessions, and service—it’s wonderful to know you found relaxation here. We appreciate your note about the mattress and will take it into consideration … Show more
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewThe staff was extremely helpful and pleasant even with our lack of Spanish. Gustavo and the bar/food staff were a pleasure to see every day while enjoying an amazing location on the water. Thank you!
Dear Rick, thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and the service. We hope to welcome you back soon!
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified review