Reviews of Sofitel Algiers Hamma Garden 5 stars
172, Rue Hassiba Benbouali, 16015 Alger, Algeria
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Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewFood is very good 👍
We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience
We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGood location
Everything specifically the staff in the entrance they are very rude . They don’t know how to talk respectful with people
Dear Sir Chawki, We are sorry to read that your stay was not as pleasant as it could have been. If you would like to discuss your experience in more detail, do not hesitate to contact us directly at h1540-gr@sofitel.com. We hope that you will give us another chance to welcome you in better conditions during a future stay. Kind Regards, Zola ABDAOUI
Dear Sir Chawki, We are sorry to read that your stay was not as pleasant as it could have been. If you would like to discuss your experience in more detail, do not hesitate to contact us directly at h1540-gr@sofitel.com. We hope that you w… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in May 2025
Verified reviewFlooring in room disgusting and service horrible
We are sorry to read that your stay was not as pleasant as it could have been. If you would like to discuss your experience in more detail, do not hesitate to contact us directly at h1540-gr@sofitel.com. We hope that you will give us another chance to welcome you in better conditions during a future stay. Kind Regards, Zola ABDAOUI
We are sorry to read that your stay was not as pleasant as it could have been. If you would like to discuss your experience in more detail, do not hesitate to contact us directly at h1540-gr@sofitel.com. We hope that you will give us anothe… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocation and facilities even though they are old.
It’s a temporal capsule of the 80s. Seems that nothing changed since the hotel has been built. Staff need to learn professionalism and also as solo female traveler, I except that the waiter don’t come to bother me. Staff fights with each other too often in front of client. And not nice at all. I also lost clothes when I gave them for laundry service.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGood place
Dear Sir Loukhal, We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience
Dear Sir Loukhal, We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to … Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewupgrade!
time to wait to get food in the swimming pool
Dear Madam Anna, We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist us in this process. We thank you once again for choosing our hotel and for your constructive criticism which we will take into account. We hope to have the pleasure of serving you again in the near future. Kind Regards, Zola ABDAOUI Guest Experience
Dear Madam Anna, We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist u… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewLovely staff - thanks to Samir in the bar
Dear Madam Sally, We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience
Dear Madam Sally, We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to … Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewI love the pool. Room was comfortable. Location convenient
The hotel feels old and used, needs touch up
Dear Madam Ilham, We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist us in this process. We thank you once again for choosing our hotel and for your constructive criticism which we will take into account. We hope to have the pleasure of serving you again in the near future. Kind Regards, Zola ABDAOUI Guest Experience
Dear Madam Ilham, We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist … Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe grand lobby, bar and outside garden are very appealing!
The service tended to be a bit more relaxed than other 5 star properties.
We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist us in this process. We thank you once again for choosing our hotel and for your constructive criticism which we will take into account. We hope to have the pleasure of serving you again in the near future. Kind Regards, Zola ABDAOUI Guest Experience
We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist us in this process. … Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewFriendliness of the staff in general The pool The ATM was working
Rooms with little window, most of the spaces were privatized : the restaurant was privatized and only the self service or European restaurant were an option, there were no tables for breakfast available except in the lobby corridor and the additional space was also privatized.
We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist us in this process. We thank you once again for choosing our hotel and for your constructive criticism which we will take into account. We hope to have the pleasure of serving you again in the near future. Kind Regards, Zola ABDAOUI Guest Experience
We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist us in this process. … Show more
Reviewed: 15 April 2025 · Stayed in February 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewVerry pricy without having the pool and SPA open Also booked city view and didn't get it
All SPA and pool are closed and charged high price Booked city view and didn't get it
Dear Mr. Kamel, Thank you for taking the time to share your experience at our Sofitel Algiers Hamma Garden. We are truly sorry to hear that your stay did not meet your expectations. We apologize for the temporary closure of the pool and spa, which was due to maintenance work. We understand how this may have affected your experience, and we sincerely apologize for any inconvenience caused. Regarding your room, we took your request for connecting rooms into consideration. In order to fulfill this request, we had to allocate you to rooms on the garden side. We regret that this did not meet your expectations in terms of the view, and we apologize for this change. We hope to have the opportunity to welcome you back and provide you with an experience that fully meets your expectations. Sincerely, Zola ABDAOUI Guest Experience
Dear Mr. Kamel, Thank you for taking the time to share your experience at our Sofitel Algiers Hamma Garden. We are truly sorry to hear that your stay did not meet your expectations. We apologize for the temporary closure of the pool and s… Show more
Reviewed: 17 March 2025 · Stayed in December 2024
Verified reviewReviewed: 1 March 2025 · Stayed in December 2024
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in November 2024
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewFood is very good gym and spa is excellent
The dry cleaning service is very very bad They never answer the telephone and they delay my clothes two days I had to fight to get my clothes back as I was travelling and checking out
Dear Mr.Sherif , Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our food, gym, and spa services. However, we are truly sorry for the inconvenience you experienced with our cleaning service. This is certainly not the standard we aim to provide, and we apologize for the delays . We would like to resolve this issue and improve our services. Please feel free to contact us directly at abdelhakim.acheche@sofitel.com so we can discuss the matter further. Thank you for your understanding. Best regards, Abdelhakim Acheche Guest Experience Manager
Dear Mr.Sherif , Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our food, gym, and spa services. However, we are truly sorry for the inconvenience you experienced with our cleaning service. This is certainly … Show more