I didn't like about the time finished at 10.am

Stayed in July 2025

There was a partial blockage in the face wash basin. Mosquitoes were inside the room. when I ask the receptionist to solve the problem, he told me that you can purchase anti mosquitos spray from the super market and spray it in your room!!!!! Although there are three elevators in the hotel, I had to wait al least 5 minutes to go down using the elevator.

Hotel location is close to airport. room is wide. bed is comfortable. Breakfast is nice and diverse. Restaurant's staff were very nice, specially Kareem who is always supporting guests requests. Room service are polite.

Stayed in May 2025

Nothing

comfortable hotel near the airport, I often use this property for business trips. Excellent breakfast

Stayed in May 2025

Hotel room equipments need updating

The location is great and the lobby is spacious

Stayed in January 2025

Equipments anciens

Proche aéroport

Stayed in November 2024

no outlets near the bedside table, which is disappointing in 2024. Additionally, the room lighting was very dim— even with all the lights on, it was almost impossible to see properly at night, to the point where I had to use my phone flashlight. Lastly, the cleanliness was subpar, especially in the bathroom. The restaurant buffet didn’t meet the standards of a 5-star hotel. Additionally, the restaurant was uncomfortably cold due to the air conditioning.

The hotel is conveniently located at a 5min ride to the airport, offering 24-hour shuttle bus service that runs every hour. This ensures flexibility for late-night arrivals or early morning departures.

Stayed in October 2024

Very old Furniture Very old bathroom

Stuffs

Stayed in October 2024

Long check in process. They need more people at the reception counter. Outdated room. Bad lights. Red side bed lights and very very dim room.

Location 5 mins from airport.

Stayed in October 2024

Hotel lobby/cafe was not the best for a business chat/meeting. And the elevator traffic was high. Regarding the Airport pickup shuttle service, I suggest that you clarify with the hotel the pickup point at the airport and the timing schedule before you arrive. Airport drop off shuttle service (from the hotel) was very precise and convenient.

Stayed in October 2024

Front desk is poor you wait for 20 to 30 minutes to chk in and to chk out also some of the staff don’t have knowledge of find your reservation room furniture is old and full of cigarettes spot carpet is dirty and old need full replacements elevator wall are dirty lavatory at the lounge are dirty most of the staff are friendly especially drivers are helpful and security staff

Location

Stayed in September 2024

Some of the staff werent helpfull. I asked pool boy to open the sauna and steam room, never happened. The pool bar table can be cleaned better

The pool was clean and the room was great with great view. Some of the staff were very welcoming and helpfull, especially the reception and the restaurants. Overall happy of my stay there and great improvement then last year

Stayed in July 2024

too far from Mercure strandards

The staff were polite and kind

Stayed in February 2024

Hotel room was below expectations- shower pressure poor, facilities and cleanliness less than expected for price.

Breakfast was served efficiently with plenty of choice. Plenty of seating available. Friendly staff.

Stayed in February 2024

Property itself is very dated and tired. Plumbing and climatisation have issues. Staff tries its best to upkeep it to its standard but Accor group needs to evaluated and renovate this whole hotel.

The staff working in hotel is very good especially Mr Foudel who manages guest relations. Bakery items are breakfast are excellent.

Stayed in February 2024

Cleaning of the room and old furniture

Location

Stayed in December 2023

Actually the most unlikly thing is the reservation methods , booking is much better that expedia as expedia allowing us to pay online but with 115 $ which is ver expensive, how ever booking availing the same price for only 75 $ so i thing you should consider the online payment through booking , also the toilet missing somethings the toilet washer

i like the staff they were very supportive and friendly, i like the view , i like the bed and the blanket and the size of the room was very good actually, i've enjoyed all og these also the selfe services in the roome was good enough

Stayed in January 2024

It was a smoking hotel. In the evening, I wanted to go down to get a snack at the bar but many people were smoking. It also wasn't possible to get a meal in the restaurant unless I wanted to pay for the buffet. No à la carte available so I went back to the room and had to order room service. I sent 4 messages in advance asking for directions on shuttle bus and if I could have early check-in but never got a reply. When I arrived, they couldn't find my booking so I had to wait at least 30-45 mins till they found my a room but did let me check in earlier than 2pm. Also difficult to pay when I checked out as they couldn't find my account.

Breakfast was OK. Plenty of choices But lots of sweet things. It was useful having a shuttle bus from the airport. Glad they had room service.

Stayed in December 2023

It was very tired and needed an upgrade. The shower was hopeless and the bathroom very dark. The coffee machines were not working at breakfast and the airport shuttle only went once an hour

Comfortable bed, a few restaurants nearby, nice pool

Stayed in November 2023

The facilities. The hotel is old. It shows.

Stayed in November 2023

POS machine wasn’t working, receptionist took around 1 hour to complete check in Bed and pillow wasn’t comfortable at all

Location

Stayed in October 2023

The room was cold and I couldn’t figure out how to adjust the heat.

The food was really good I recommend the breakfast and dinners.

Stayed in November 2023

The room quality is so bad and the movement of the girls by night.

The location just all

Stayed in October 2023

Reception. To make changes in reservation in takes up to 1 hour, system is always down, speed of customer processing is very slow.

Location and overall experience is good. Relatively good balance money and value. Room is clean but issues with lighting and work space.

Stayed in September 2023

Rooms are a bit outdated, price not justified.

Very friendly staff.

Stayed in August 2023