Reviews of Casa El Edén 3 stars
Calle Esmeraldas Oe3-30 y Guayaquil, Centro Histórico, EC170401 Quito, Ecuador

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLovely hotel - owned and run by Mario & Blanca who are fabulous hosts, nothing is too much trouble. The hotel is beautiful & well run. It was very clean and comfortable (although a little noisy from the street - but that’s not the hotels fault) and breakfast was good - would highly
Nothing - but beds were quite firm
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAfter traveling to 60 countries, I can say that this is the best hospitality experience I have EVER received at any hotel in my entire life. This bed and breakfast is run by the cutest couple and they take care of you like family from start to finish. I am just simply blown away by the hospitality. The bed was also so comfortable and the space is cozy and spacious. It is also a prime location about 5-10 mins from old town.
Absolutely nothing
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe hotel building was gorgeous - big rooms that were modern and clean. Mario and Blanca were fantastic hosts always checking in if you needed anything and organising whatever you needed.
Nothing
Dear Miss Jacquelyn Thank you so much for your wonderful comment and for the rating you gave about your experience at Casa El Edén. It was a real pleasure to host you, and we will always be delighted to welcome you back whenever you return to Quito. Best regards, Mario Padilla
Dear Miss Jacquelyn Thank you so much for your wonderful comment and for the rating you gave about your experience at Casa El Edén. It was a real pleasure to host you, and we will always be delighted to welcome you back whenever you return … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWonderful place, wonderful people We were treated like a beloved sister whose brother hadn't seen for a long time They were always around when I wanted to ask something Blanca and Mario were very helpful with everything you need Rooms clean, breakfest very tasty and healthy It was really wonderful stay
Dear Mr. Lukasz, We are truly grateful for your wonderful review! It brings us great joy to know that you enjoyed your stay with us. Our goal is always to create a comfortable and memorable experience, and your kind words are the best reward for our efforts. It would be a real pleasure to welcome you back to Casa El Edén whenever you return to Quito. Warm regards, Mario & Blanca
Dear Mr. Lukasz, We are truly grateful for your wonderful review! It brings us great joy to know that you enjoyed your stay with us. Our goal is always to create a comfortable and memorable experience, and your kind words are the best rew… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewA beautiful old house, immaculately restored and run by the family that lives there. Big rooms, comfortable beds, great showers.
Dear Mr. Andrew, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you felt well taken care of. We look forward to welcoming you back to Casa El Edén in the future! Best regards, Mario & Blanca.
Dear Mr. Andrew, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know … Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewOwners got up early to ensure we had breakfast before our early departure! they were extremely welcoming and helpful. everything was perfectly clean and as pictured
Dear, Thank you very much for your kind words! We are so glad you enjoyed your stay with us and that we could prepare breakfast for your early departure. It was a real pleasure to host you, and we hope to welcome you back to Casa El Edén on your next visit to Quito. Best regards, Mario y Blanca
Dear, Thank you very much for your kind words! We are so glad you enjoyed your stay with us and that we could prepare breakfast for your early departure. It was a real pleasure to host you, and we hope to welcome you back to Casa El Edén o… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe best hotel in the world. With the best service in the world. DEFINITELY worth it. We go back for sure. It feels like staying in a dream so beautiful and authentic
Everything was perfect!
Dear Rosie, Thank you for taking the time to share your positive impressions of your stay with us. Your feedback is invaluable, and we're thrilled to hear that our efforts to provide a comfortable and enjoyable experience did not go unnoticed. We absolutely look forward to the next time you visit us at Casa El Edén. Until then, travel safely! Kind regards, Mario and Blanca.
Dear Rosie, Thank you for taking the time to share your positive impressions of your stay with us. Your feedback is invaluable, and we're thrilled to hear that our efforts to provide a comfortable and enjoyable experience did not go un… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewA small boutique hotel in a restored building in the historic center of Quito. The owners are the hosts and and super people - friendly, informed, and very helpful. The hotel is a short walk to all the sites of historic Quito plus restaurants, bars etc. The rooms are clean, spacious, and well-appointed.
Arriving/departing by car can be a pain depending on the time of day. There is no easy way to pull off the street, so you end up holding up traffic. Call Mario a few minutes before you arrive and he'll be outside to help you.
Dear Mr. Paul, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you felt well taken care of. We look forward to welcoming you back to Casa El Edén in the future! Best regards, Mario & Blanca.
Dear Mr. Paul, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewMario and his wife are wonderful human beings who made us feel as if we were home. If we ever return to Quito we will only be staying here with Mario!
Nothing to complain about at all. There was a miscommunication with the taxi driver with the fee but that's not something we hold against the hotel.
Dear Jot, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back to Casa El Edén soon! All the best, Mario & Blanca.
Dear Jot, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back t… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe friendliness of the hosts
Dear Charles, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you felt well taken care of. We look forward to welcoming you back to Casa El Edén in the future! Best regards, Mario & Blanca.
Dear Charles, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you f… Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewThe landlords were the absoulte kindest people on the planet. Feels more like a home than a hotel because it is! Would stay again if back in Quito
Nothing on the landlords part, but that area after dark can be a little sketchy but just don't be out after dark is all
Dear Jonathan, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back to Casa El Edén soon! All the best, Mario & Blanca.
Dear Jonathan, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you b… Show more
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewPerfect hotel. Best breakfast in Ecuador. Love it
Dear Marisa, We want to express our sincere gratitude for your wonderful review of your recent stay at Casa El Edén! Your feedback is greatly appreciated, and we're thrilled to hear that you had a fantastic experience with us. It was a pleasure having you as our guest, and we hope to welcome you back soon for another memorable stay. Warm regards, Mario and Blanca
Dear Marisa, We want to express our sincere gratitude for your wonderful review of your recent stay at Casa El Edén! Your feedback is greatly appreciated, and we're thrilled to hear that you had a fantastic experience with us. It was a … Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewI can’t recommend Casa El Eden enough. The property itself is an immaculately designed haven in the city. It’s managed by the most welcoming and gracious hosts who go above and beyond for your wellbeing and comfort. The best breakfast. Very clean, well located and great value for money.
Nothing. Everything was excellent.
Dear Sandra, Thank you for taking the time to share your positive impressions of your stay with us. Your feedback is invaluable, and we're thrilled to hear that our efforts to provide a comfortable and enjoyable experience did not go unnoticed. We absolutely look forward to the next time you visit us at Casa El Edén. Until then, travel safely! Kind regards, Mario and Blanca.
Dear Sandra, Thank you for taking the time to share your positive impressions of your stay with us. Your feedback is invaluable, and we're thrilled to hear that our efforts to provide a comfortable and enjoyable experience did not go un… Show more
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewLovely rooms, excellent position and fantastic guys running it
Nothing
Dear Jane, We're truly grateful for your glowing review! Knowing that we contributed to making your stay special is incredibly rewarding for us. Your kind words fuel our passion for hospitality, and we cannot thank you enough for sharing your experience with us here at Casa El Edén. We really hope to see you in the future! Wishing you all the best until we meet again! Mario and Blanca.
Dear Jane, We're truly grateful for your glowing review! Knowing that we contributed to making your stay special is incredibly rewarding for us. Your kind words fuel our passion for hospitality, and we cannot thank you enough for sharin… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewI would give this hotel 11 out of 10 if I could. This is a fantastically maintained and designed boutique hotel within easy walking distance of the cultural historic centre. The rooms are superb and uniquely finished. We stayed here before and after visiting the Galapagos and the owners are so welcoming and friendly and would do anything to help make your stay more comfortable. The breakfast is perfect and sets you up for the day. I really can't fault this hotel and would recommend it to anyone.
It was perfect.
Dear Doughton, We are genuinely grateful for your glowing review! It brings us immense joy to know that you had a fantastic time with us. Creating a comfortable and memorable stay for our guests is what we strive for, and your positive feedback is a testament to our team's dedication. It would be our pleasure to welcome you back for another remarkable experience. Thank you for choosing Casa El Edén, and we can't wait to be of service to you again in the future. All the best, Mario and Blanca.
Dear Doughton, We are genuinely grateful for your glowing review! It brings us immense joy to know that you had a fantastic time with us. Creating a comfortable and memorable stay for our guests is what we strive for, and your positive feed… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewIt was in a good location. Very clean. Very safe. The owners, Mario and Blanca were so kind and accommodating.
Dear Peggy, We are delighted to know that you had a wonderful experience during your stay at Casa El Edén. It's always our goal to create memorable moments for our guests, and we're glad we succeeded with your visit. We appreciate your feedback and hope to have the pleasure of hosting you again in the close future. Best regards, Mario and Blanca.
Dear Peggy, We are delighted to know that you had a wonderful experience during your stay at Casa El Edén. It's always our goal to create memorable moments for our guests, and we're glad we succeeded with your visit. We appreciate y… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewGreat location. Easy walk to historic centre. Mario and Blanco are the perfect hosts. Allowed early checkin. Beautiful large room. Great shower in modern bathroom. Wonderful breakfast!
Dear Susan, We cannot thank you enough for choosing to stay with us during your time in Quito. It's heartening to know that every aspect of your stay met your expectations, we value your feedback immensely, and it inspires us to continue exceeding our guests' expectations. We wish you all the very best and we really look forward to the next time you stay with us at Casa El Edén. Please remember you have made new friends in Ecuador who will welcome you open arms. Kindly, Mario and Blanca.
Dear Susan, We cannot thank you enough for choosing to stay with us during your time in Quito. It's heartening to know that every aspect of your stay met your expectations, we value your feedback immensely, and it inspires us to continu… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLovely hotel in a renovated older home, with a large room and bathroom. The owners are extremely friendly and helpful. The included breakfast was delicious and large.
Dear Susanna, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back to Casa El Edén soon! All the best, Mario & Blanca.
Dear Susanna, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you ba… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewWe loved it a Casa el Eden! Our plane landed at 6 AM so we arrived at 7:30AM at the Casa. The owners are super nice and lovely people, they offered us breakfast and we could Even Check-in in our room a little while later. This was Highly appreciated After our Long flight. The breakfast was great and the rooms too, very clean and bright. We can highly recommend and would always come back again.
Nothing really
Dear Johanna, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you felt well taken care of. We look forward to welcoming you back to Casa El Edén in the future! Best regards, Mario & Blanca.
Dear Johanna, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you f… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewCasa El Eden is a home away from home. Mario and Blanca are excellent hosts who go out of their way to welcome you to their home and city. The building has been lovingly restored and the rooms are excellent - spacious with super comfortable beds and an excellent shower. The breakfast is also exceptional. Mario and Blanca provided recommendations and we felt very safe in their home. Thank you for taking such good care of us. We can’t wait to return.
Dear Louise, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you felt well taken care of. We look forward to welcoming you back to Casa El Edén in the future! Best regards, Mario & Blanca.
Dear Louise, Thank you so much for your kind review! We're glad to hear you had a great experience and that our team could assist you during your stay. We strive to make all our guests feel at home, and it's wonderful to know you fe… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThis hotel is in a beautiful old building right in the heart of the old city. The hosts were absolutely amazing and went out of their way to make me feel safe, welcome and comfortable. We had a lovely fresh breakfast in the morning as well. I thoroughly enjoyed my stay here and would stay here again if I visit Quito in the future.
Dear, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back to Casa El Edén soon! All the best, Mario & Blanca.
Dear, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back to Ca… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewPerfect room, perfect hosts who couldn't do enough to.make my stay a safe and enjoyable one!
Wish I could have stayed longer! Already planning to go back!
Dear, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back to Casa El Edén soon! All the best, Mario & Blanca.
Dear, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back to Ca… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewEverything about Casa El Edén was exceptional - the room, the breakfast, the location in the historic center, the aesthetics of the hotel itself and above all, the owners, who made me feel incredibly welcome from the moment I first stepped in. You can tell Mario and Blanca love what they do and take great pride in making their guests feel at home. I would stay here again in a heartbeat.
Nothing - it was absolutely perfect!
Dear Cody, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back to Casa El Edén soon! All the best, Mario & Blanca.
Dear Cody, Thank you for your review! We're thrilled that you enjoyed your stay and appreciated our hospitality and accommodations. It was a real pleasure for us to make your visit comfortable and memorable. We hope to welcome you back … Show more