Reviews of Hotel Casa Gangotena 5 stars
Bolivar Oe6-41 y Cuenca, Centro Histórico, EC170150 Quito, Ecuador
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Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewHotel was gorgeous. Location couldn't be better. Service was impeccable. Food was delicious. Best of all, I had an amazing view of the Good Friday procession right from my room.
10/10 No notes
Dear Sandra, Thank you very much for sharing such kind words about your recent stay at Casa Gangotena. We are truly delighted to know that you enjoyed both our service and the hotel’s privileged location, especially during such a special moment as the procession at the Church of San Francisco. It was truly a pleasure for us to welcome you and be part of your journey.
Dear Sandra, Thank you very much for sharing such kind words about your recent stay at Casa Gangotena. We are truly delighted to know that you enjoyed both our service and the hotel’s privileged location, especially during such a special mo… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewBeautiful property. Great location
Dear Antonio, We sincerely want to thank you for taking the time to share your experience at Casa Gangotena. We are truly delighted to know that you enjoyed your stay with us and that our location in the heart of Quito’s Historic Center was to your liking. It was an honor for us to be part of your journey and to have contributed to making your visit to our city a special one.
Dear Antonio, We sincerely want to thank you for taking the time to share your experience at Casa Gangotena. We are truly delighted to know that you enjoyed your stay with us and that our location in the heart of Quito’s Historic Center wa… Show more
Reviewed: 21 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThe staff was not very friendly.
Staff
Dear Guest, We appreciate your feedback. We will work hard to improve our processes and ensure that your next visit is unforgettable.
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewBeautifully restored building in a central location. Friendly and attentive staff. Tasty food using local ingredients and catering for gluten free diets. Lovely shower. Great views of the city from the terrace.
Nothing.
Dear Joanne. Thank for share your comment. We will be pleased to receuve you again in a future.
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewSpacious rooms Great shower pressure and bathroom Nice staff
Price is high, however its luxurious
Dear Guest, Thank you for your review. Your opinion is really important for us
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewThe high ceiling and spacious bathroom. A beautiful historic property with impeccable service. Both the breakfast and dinner were very good.
The location is very good but the one way traffic in front of the hotel is awful so some Uber drivers may avoid pick up there. Though I never had an issue getting an Uber- just be prepared for a 10 minute wait.
Dear Guest, Thank you for your review. Your opinion is really important for us
Reviewed: 10 May 2024 · Stayed in April 2024
Verified reviewWe had a beautiful room overlooking the square with two big windows with a big bathroom. We were able to check in a little early with no problem. We enjoyed the roof terrace and the views of Quito and had a drink there in the evening and also had a very nice meal at the restaurant at night. The breakfast was excellent, it was a buffet with a wide variety of hot and cold foods. It had a separate menu for specially cooked breakfasts. The staff were helpful and accomodating and it was a great location in the historic area which felt very safe.
Nothing that I can think of.
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewAmazing service, all the staff very helpful, very quiet at night, great drinks and location!
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewReviewed: 10 April 2024 · Stayed in April 2024
Verified reviewVery a unique and cozy place with a touch of history. It's located in a great spot. The staff is exceptional.
I wasn't touched well enough by the restaurant at the hotel It's far from fine dining in my opinion Maybe I choose the wrong dishes 🤷♂️
Reviewed: 24 February 2024 · Stayed in February 2024
Verified reviewAbsolutely beautiful hotel. Welcoming and friendly staff. Perfect location in the centre of historic Quito - great for exploring and seeing all the sites. Wished we could have stayed for longer. The room exceeded my expectations. I could only see a ‘twin’ room available but on arrival was given a king bed room instead. We had the garden room which was absolutely beautiful overlooking the stunning courtyard.
The only issue was that the bath water leaked onto the bathroom floor from under the side panel. Due to only staying there for one night it wasn’t a big deal. The separate shower was perfect.
Reviewed: 16 December 2023 · Stayed in December 2023
Verified reviewI had a wonderful stay. The room was very clean, well equipped, decorated with taste. The service was discreet and perfect. Hotel ideally located. Will be back for sure! the breakfast was very nice and the service was perfect. The barmen were great. The concierge very helpful. The security men and doormen were very welcoming and very professional.
the tasting menu was a bit disappointing. Not at the level of my expectation.
Reviewed: 27 August 2023 · Stayed in August 2023
Verified reviewReviewed: 24 August 2023 · Stayed in August 2023
Verified reviewReviewed: 17 August 2023 · Stayed in August 2023
Verified reviewThe property is marvellous. The staff is very professional, absolutely 5 star level. They have a great terrace and very nice restaurant.
Breakfast’s choice could be improved to match the level of the hotel: I’d give it a 3.5/5 while the hotel is definitely a 5/5. Also, it was pretty hot in the room.
Reviewed: 30 April 2023 · Stayed in April 2023
Verified reviewlocation; beautiful rooms and facilities
the price