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  4. Reviews of Hotel Casa Gangotena

Reviews of Hotel Casa Gangotena This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Bolivar Oe6-41 y Cuenca, Centro Histórico, EC170150 Quito, Ecuador

#28 of 163 hotels in Quito

Guests' Choice

Review Score

Based on 38 hotel reviews

9.6

Score breakdown

  • Cleanliness

    10.0

  • Comfort

    9.9

  • Location

    10.0

  • Facilities

    9.9

  • Staff

    9.7

  • Value for money

    8.7

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2025

    10
    Wonderful historic hotel in the center. One of my all time favorite stays.
    • Leisure trip
    • Solo traveler
    • Twin Room with City View
    • Stayed 1 night

    10/10 No notes

    Hotel was gorgeous. Location couldn't be better. Service was impeccable. Food was delicious. Best of all, I had an amazing view of the Good Friday procession right from my room.

    Stayed in April 2025

  • Reviewed: April 17, 2025

    10
    Fabulous!
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful property. Great location

    Stayed in April 2025

  • Reviewed: November 24, 2024

    9.0
    Luxurious hotel in the heart of the Old Town
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Beautifully restored building in a central location. Friendly and attentive staff. Tasty food using local ingredients and catering for gluten free diets. Lovely shower. Great views of the city from the terrace.

    Stayed in November 2024

  • Reviewed: July 6, 2024

    9.0
    Great place to stay in Quito, safe with easy valet parking & spacious
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Price is high, however its luxurious

    Spacious rooms Great shower pressure and bathroom Nice staff

    Stayed in July 2024

  • Reviewed: May 12, 2024

    10
    A great base to visit Quito.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is very good but the one way traffic in front of the hotel is awful so some Uber drivers may avoid pick up there. Though I never had an issue getting an Uber- just be prepared for a 10 minute wait.

    The high ceiling and spacious bathroom. A beautiful historic property with impeccable service. Both the breakfast and dinner were very good.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Lovely first night in Quito.
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night

    Nothing that I can think of.

    We had a beautiful room overlooking the square with two big windows with a big bathroom. We were able to check in a little early with no problem. We enjoyed the roof terrace and the views of Quito and had a drink there in the evening and also had a very nice meal at the restaurant at night. The breakfast was excellent, it was a buffet with a wide variety of hot and cold foods. It had a separate menu for specially cooked breakfasts. The staff were helpful and accomodating and it was a great location in the historic area which felt very safe.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing service, all the staff very helpful, very quiet at night, great drinks and location!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wasn't touched well enough by the restaurant at the hotel It's far from fine dining in my opinion Maybe I choose the wrong dishes 🤷‍♂️

    Very a unique and cozy place with a touch of history. It's located in a great spot. The staff is exceptional.

    Stayed in April 2024

  • Reviewed: February 24, 2024

    9.0
    Absolutely beautiful hotel in the Historic Centre of Quito - would highly recommend.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only issue was that the bath water leaked onto the bathroom floor from under the side panel. Due to only staying there for one night it wasn’t a big deal. The separate shower was perfect.

    Absolutely beautiful hotel. Welcoming and friendly staff. Perfect location in the centre of historic Quito - great for exploring and seeing all the sites. Wished we could have stayed for longer. The room exceeded my expectations. I could only see a ‘twin’ room available but on arrival was given a king bed room instead. We had the garden room which was absolutely beautiful overlooking the stunning courtyard.

    Stayed in February 2024

  • Reviewed: December 16, 2023

    10
    Fantastic stay
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights

    the tasting menu was a bit disappointing. Not at the level of my expectation.

    I had a wonderful stay. The room was very clean, well equipped, decorated with taste. The service was discreet and perfect. Hotel ideally located. Will be back for sure! the breakfast was very nice and the service was perfect. The barmen were great. The concierge very helpful. The security men and doormen were very welcoming and very professional.

    Stayed in December 2023

  • Reviewed: August 17, 2023

    9.0
    Marvellous hotel with top service and facilities on a beautiful square
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast’s choice could be improved to match the level of the hotel: I’d give it a 3.5/5 while the hotel is definitely a 5/5. Also, it was pretty hot in the room.

    The property is marvellous. The staff is very professional, absolutely 5 star level. They have a great terrace and very nice restaurant.

    Stayed in August 2023

  • Reviewed: April 18, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location. Excellent service and accommodations!

    Stayed in April 2023

  • Reviewed: April 16, 2023

    10
    An absolutely perfect experience
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    Brilliant location,beautiful architecture and attention to detail

    Stayed in April 2023

  • Reviewed: April 9, 2023

    9.0
    Beautiful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food was average.

    Excellent staff. Beautiful. Great location.

    Stayed in April 2023

  • Reviewed: January 21, 2025

    8.0
    The staff in the restaurant was not friendly for dinner and breakfast.
    • Leisure trip
    • Family with young children
    • Twin Room with City View
    • Stayed 2 nights

    Staff

    The staff was not very friendly.

    Stayed in January 2025

  • Reviewed: April 30, 2023

    8.0
    the accommodations were beautiful and the location was wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the price

    location; beautiful rooms and facilities

    Stayed in April 2023

  • Reviewed: March 15, 2023

    6.0
    ok
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    both booking.com and Fabricio gonzalez from the hotel had confirmed our request for connecting rooms when we arrived they said they given all away and where only able to get rooms next to eachother very disappointing considering I requested and was confirmed by both hotel and booking.com nothing was done to compensate us we had to ge going in and out of the bedrooms which changes the whole experience when traveling with 3 small children not what we expected

    location, style, kindness of people

    Stayed in March 2023

  • Reviewed: December 21, 2022

    8.0
    I like Casa Gangote because of its location and glamour.
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the food in the restaurant has gone down by a lot.

    localización

    Stayed in December 2022

  • Reviewed: October 6, 2022

    7.0
    over priced
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    the room facing the plaza is by far over priced (double the price of a room facing the patio) one cannot open a window because of the noise and pollution

    the location is amazing

    Stayed in October 2022

  • Reviewed: August 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: July 22, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: June 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: May 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: March 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 25

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