This is a beautiful place to stay, besides Andres and all the staff were really kind and friendly.

Stayed in August 2025

There is no better place to stay in Quito! The hotel is perfectly located and feels extremely safe. The building itself has incredible architecture and the views left me breathless. The staff is wonderful, kind and very helpful, making sure you are satisfied every step of the way. The breakfast is fresh and generous. You can walk anywhere in the city. I will go back and recommend it to everyone that I know!

Stayed in August 2025

Nothing

Excellent stay! Nothing to say here! Staff was more than friendly and carying!

Stayed in July 2025

It’s the second time we have stayed here. The rooms are comfortable and clean. The location is excellent with a beautiful view of the city. Just a Few blocks down from the incredible Basilica and 10 minutes walk from the plaza grande. Andres the owner was kind enough to help us with our bags down to plaza San Francisco. Very good value for money.

Stayed in July 2025

Nothing

The property was perfect- in an excellent position close to everything. The rooms were really comfortable & the property had amazing views over the city particularly at night. The staff were amazingly helpful both before & during our stay. Unfortunately we were only on a short stop over but would loved to have stayed longer at this property.

Stayed in June 2025

Being in an elevated position, it is a bit of a workout to walk back to the hotel from the centre of the old town. However, there are always taxis and Ubers 😊

Great little hotel in a location above the heritage centre. Helpful, friendly staff. Good advice on restaurants and places to visit. Comfortable room and a nice little breakfast.

Stayed in April 2025

Nothing

Charming well located. Andrew’s the host and the rest of staff were very nice.

Stayed in June 2025

All the hotel staff were welcoming and exceptionally helpful. The views across the city are outstanding.

Stayed in June 2025

It's more like a bed and breakfast type of stay. Although it didn't bother me, if you are a light sleeper don't get a room with a balcony on the street side. Walls are very thin ,so you can hear people in the hallways and the activity adjacent to your room.

The hospitality is excellent, so welcoming,warm,friendly staff. Everyone,from the owner to the recommended taxi driver want to make your stay is comfortable, enjoyable,pleasant,

Stayed in May 2025

Great location, beautiful interior and very friendly owner, who helped me around the town

Stayed in June 2025

The Casa Gardenia is located in the old town very close to the main square. There are a lot of restaurants and cafes nearby. The room was comfortable and spacious. The shower worked well with plenty of hot water. The communal sitting areas had wonderful views of the city. Breakfast was freshly cooked. Nothing was too much trouble for Andre the owner and his team.

Stayed in May 2025

None!

I like everything about this place, especially the staff! We arrived early and we were allowed to check in early. We asked if we could have the breakfast on the arriving date since we were leaving early on the next day. They said yes and quickly prepared it for us. However, they still prepared breakfast boxes for us on the morning we left. We appreciate their flexiblility and attention so much! The room was great with a window. It had an extra blanket. Everything was clean. While it didn't have a hair dryer, we could ask for it at the counter. So we got everything we needed for a great stay!

Stayed in April 2025

Nothing, we really enjoyed it!

The hotel was beautifully designed and really interesting. The room was super comfortable with a great layout and a wonderful, powerful shower. Breakfast was excellent but really our stay was made great by Andre, the manager. He was kind and helpful. It is a great place to stay!

Stayed in April 2025

Incredible service from the front desk. Hugely appreciated the map to help us self navigate the historic center. Helped us with transport, even urgently when we were short on time due to some closed streets for International Women's Day. Great breakfast. And the design and views were impeccable.

Stayed in March 2025

Staff made the visit great and airport transport arrangements so easy! Great location at the top of a steep hill overlooking the old city, but easy and cheap to return via Uber if desired. Be aware that not all rooms have windows that open to the outside due to the historic architecture, but there are beautiful common spaces that do.

Stayed in January 2025

The individuals who worked at the hotel couldn’t have been any more helpful - this really made the stay.

Stayed in March 2025

nothing

A really lovely small hotel in the old town within easy walking distance of the main squares The room was very spacious and comfortable with a good shower and comfortable bed and pillows. It is a bright modern hotel with lots of glass set in an old building and as it is situated half way up a hill you get spectacular views across the city and of the Basilica. Andres was really friendly and helpful advising us where to go and providing maps. The hotel was very accommodating and we were allowed to late check out . Breakfasts were good . Overall a great boutique hotel in a very good location

Stayed in February 2025

Safe city stay with friendly staff. Within walkable distance to the historic city centre. Perfectly sufficient for a short city-trip.

Stayed in December 2024

Hotel Casa Gardenia is a beautiful house with lovely windows and a great view, conveniently located near the Basilica, which offers 360° views of the city, and the Plaza Grande in the centre of town. The bed is comfortable, the shower very good and Andres and the staff very pleasant and informative.

Stayed in January 2025

The people in this hotel could not be friendlier or more helpful. Gave us lots of good recommendations and organized rides and tours for us when we needed them. Close to good restaurants and a plaza. Breakfast was delicious, lots of courses. Absolutely have no hesitation in recommending this hotel.

Stayed in January 2025

Great location in historic old town. Very walkable to the sites and restaurants. Andres and staff were friendly and offered great ideas and information. This boutique hotel has lovely views, excellent breakfast, spacious rooms and good amenities.

Stayed in January 2025

Is a bit far from town centre and need to walk uphill. If you struggle with altitude, it’s harder than usual to climb up.

The seating areas on each floor; the breakfast.

Stayed in November 2024

Location is close to tourist spots , host super nice and helpful, extra hours free to check out late. Nice view , good breakfast

Stayed in December 2024

Loved everything. The location, the breakfast, the staff, especially the owner. He and his son went beyond the call of duty to make sure I had what I needed. The view from the terrace was beautiful. EXCELLENT, EXCELLENT. I highly recommend this hotel to everyone. The best part is that I was upgraded to there Premium room. Memorable.

Stayed in December 2024