Reviews of Hotel Casa Gardenia 3 stars

The members of the staff were extremely nice and kind. Breakfast was great.

The room was noisy. You could hear everything from the corridors and the street. It was quiet most of the time, though, but the moment someone arrived or left the rooms, you could hear it. The street wasn't that busy either, so it was noisy just at some moments, not continuously.

This is a beautiful place to stay, besides Andres and all the staff were really kind and friendly.

There is no better place to stay in Quito! The hotel is perfectly located and feels extremely safe. The building itself has incredible architecture and the views left me breathless. The staff is wonderful, kind and very helpful, making sure you are satisfied every step of the way. The breakfast is fresh and generous. You can walk anywhere in the city. I will go back and recommend it to everyone that I know!

It’s the second time we have stayed here. The rooms are comfortable and clean. The location is excellent with a beautiful view of the city. Just a Few blocks down from the incredible Basilica and 10 minutes walk from the plaza grande. Andres the owner was kind enough to help us with our bags down to plaza San Francisco. Very good value for money.

The property was perfect- in an excellent position close to everything. The rooms were really comfortable & the property had amazing views over the city particularly at night. The staff were amazingly helpful both before & during our stay. Unfortunately we were only on a short stop over but would loved to have stayed longer at this property.

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Great little hotel in a location above the heritage centre. Helpful, friendly staff. Good advice on restaurants and places to visit. Comfortable room and a nice little breakfast.

Being in an elevated position, it is a bit of a workout to walk back to the hotel from the centre of the old town. However, there are always taxis and Ubers 😊

Charming well located. Andrew’s the host and the rest of staff were very nice.

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All the hotel staff were welcoming and exceptionally helpful. The views across the city are outstanding.

The hospitality is excellent, so welcoming,warm,friendly staff. Everyone,from the owner to the recommended taxi driver want to make your stay is comfortable, enjoyable,pleasant,

It's more like a bed and breakfast type of stay. Although it didn't bother me, if you are a light sleeper don't get a room with a balcony on the street side. Walls are very thin ,so you can hear people in the hallways and the activity adjacent to your room.

Great location, beautiful interior and very friendly owner, who helped me around the town

The Casa Gardenia is located in the old town very close to the main square. There are a lot of restaurants and cafes nearby. The room was comfortable and spacious. The shower worked well with plenty of hot water. The communal sitting areas had wonderful views of the city. Breakfast was freshly cooked. Nothing was too much trouble for Andre the owner and his team.

I like everything about this place, especially the staff! We arrived early and we were allowed to check in early. We asked if we could have the breakfast on the arriving date since we were leaving early on the next day. They said yes and quickly prepared it for us. However, they still prepared breakfast boxes for us on the morning we left. We appreciate their flexiblility and attention so much! The room was great with a window. It had an extra blanket. Everything was clean. While it didn't have a hair dryer, we could ask for it at the counter. So we got everything we needed for a great stay!

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The hotel was beautifully designed and really interesting. The room was super comfortable with a great layout and a wonderful, powerful shower. Breakfast was excellent but really our stay was made great by Andre, the manager. He was kind and helpful. It is a great place to stay!

Nothing, we really enjoyed it!

Incredible service from the front desk. Hugely appreciated the map to help us self navigate the historic center. Helped us with transport, even urgently when we were short on time due to some closed streets for International Women's Day. Great breakfast. And the design and views were impeccable.

Staff made the visit great and airport transport arrangements so easy! Great location at the top of a steep hill overlooking the old city, but easy and cheap to return via Uber if desired. Be aware that not all rooms have windows that open to the outside due to the historic architecture, but there are beautiful common spaces that do.

The individuals who worked at the hotel couldn’t have been any more helpful - this really made the stay.

A really lovely small hotel in the old town within easy walking distance of the main squares The room was very spacious and comfortable with a good shower and comfortable bed and pillows. It is a bright modern hotel with lots of glass set in an old building and as it is situated half way up a hill you get spectacular views across the city and of the Basilica. Andres was really friendly and helpful advising us where to go and providing maps. The hotel was very accommodating and we were allowed to late check out . Breakfasts were good . Overall a great boutique hotel in a very good location

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