Based on 26 hotel reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
8.9
Facilities
9.5
Staff
9.7
Value for money
9.7
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 31, 2025
Brian
United StatesWe like everything. Sad to leave. (PS- There is some construction on the floor above as they expand this beautiful property but it did not start too early. )
Beautiful property, brand new. The attention to details is fabulous from the construction of the building, the decor, the comfortable beds, hot showers, impeccably clean and bright, A/C, spacious room with closet and desk with shelves to store items, large well stocked kitchen. They provide drinking water and brought bananas too. Luisa is so friendly and kind and full of information. Very attentive to our comfort and who we were. We can’t say enough good things about our stay. Highly recommend a stay at this property. Would definitely come back here.
Stayed in August 2025
Reviewed: August 4, 2025
Edith
United KingdomThe walls are a bit thin and all of the rooms come off the kitchen / dining space so can be a bit noisy if other guests are using it late at night or early in the morning.
We loved our 3-night stay at Casa Puka! Everything was brand new, immaculately clean, the rooms were spacious, hot powerful showers and the kitchen was fully equipped- one of the best communal kitchens we’ve had in South America.
Stayed in August 2025
Reviewed: July 17, 2025
Cathal
IrelandAll good :)
Luisa was so lovely. Really helpful throughout our stay.
Stayed in July 2025
Reviewed: June 27, 2025
Felix
AustriaLoved everything about this place. It's only one year old so everything still feels brand new, entire place is very clean, kitchen well equipped and Luisa is just the nicest host. Amazing value for money and quiet location, 10-15 min walk to the pier and main area, but taxis are readily available too. 10min walk to Playa Mann.
Stayed in June 2025
Reviewed: June 17, 2025
Karen
United StatesNothing - great value for price!
Casa Puka was a great place to stay for our time in San Cristobal. We enjoyed using the kitchen, which was very clean and the living room area appeared to be brand new. There was also free filtered water as well as three snorkels available to borrow. The rooms were cleaned every two days, which was a plus.
Stayed in June 2025
Reviewed: June 15, 2025
Carol
United StatesThe property was comfortable and clean, and a 10 minute walk from town.
Stayed in June 2025
Reviewed: June 15, 2025
Robert
United StatesAn absolutely fantastic value, this small hotel is sparkling clean with nice bathrooms and comfortable beds and an absolutely great hostess. It's only a ten-minute walk to town, and you certainly can't beat the price. If you stayed in town, you'd pay $100 more per night. Highly recommend!
Stayed in June 2025
Reviewed: June 9, 2025
Tom
AustraliaNothing.
Luisa was a great host amd kept the place spotlessly clean as well as advised us on our choice of activities. There was a good kitchen that allowed to cook. The rooms (twin and triple) were great.
Stayed in June 2025
Reviewed: May 1, 2025
Bart
NetherlandsThe shower was a bit weird and clunky.
Luisa is an amazing host, very friendly and attentive. The bed is very big and comfortable. The kitchen has all the utilities you need. Water is also included. We extended our stay with 3 nights more and got a better price than through booking.
Stayed in April 2025
Reviewed: April 22, 2025
Kayla
United StatesNone
The house was spotless—Luisa did an amazing job keeping everything clean. It’s about an 8 to 10-minute walk from the pier, but if you don’t feel like walking, taxis are very affordable—just $2 flat between the town and the house, and $2.50 to the airport. The water pressure was excellent, and there was always plenty of hot water. We found two nearby markets perfect for grabbing snacks and breakfast items. The air conditioning worked flawlessly, and the area was quiet at night, making it easy to get a good night’s sleep. The internet was fast and consistent throughout our stay. Luisa is incredibly kind and attentive—she goes out of her way to learn your name and is always available if you need anything. The only small item I can recommend is having a small shelf inside the shower for toiletries.
Stayed in April 2025
Reviewed: April 21, 2025
Ted
CanadaIdeally it would have been nice to have a thicker pillow, but I did sleep comfortably.
Luisa was very helpful. She provided useful information and always responded quickly and in person whenever I tried to reach her. Casa Luka is spacious and the kitchen is very well equipped. Coffee and fresh water are always available. It's at the edge of town but only a 10 minute walk to the downtown hub, and with mini markets right next door. Given the occasion to do so I would certainly return.
Stayed in April 2025
Reviewed: April 13, 2025
Fasui
United KingdomLuisa was very nice; she received us at the door and explained everything to us. The room itself was very comfortable, the shower was perfect! My son enjoyed watching tv in the living room and my husband really liked the fact that there was a microwave so he can warm some food that we couldn’t finish 😊. I will definitely book again when back in san cristobal. Thank you Luisa!
Stayed in April 2025
Reviewed: April 11, 2025
Jan
NetherlandsWe had a fantastic time at Casa Puka! Spacious and clean rooms with a comfortable bed. Nice bathroom. Daily cleaning. Shared kitchen with all necessary amenities. But the cherry on top was Luisa, who made sure our stay was absolutely perfect. Borrowing us snorkeling gear for free and picking up the key we forgot to hand in at the airport. Really recommended!
Stayed in April 2025
Reviewed: February 24, 2025
Sophie
United KingdomThe living room is off your bedroom which means the light shines into your room if someone is watching tv at night, maybe some curtains in the room could help with that?
Luisa is lovely, friendly and helpful. WiFi is very good, also a nice big open kitchen which is well equipped. It’s a little bit away from the main harbour but everything is walking distance and there’s 2 supermarkets right next to Casa Puka.
Stayed in February 2025
Reviewed: February 3, 2025
Yehonatan
IsraelNothing
All, it was very good
Stayed in February 2025
Reviewed: December 13, 2024
Sophie
AustraliaReally clean, and Luisa is so kind and accomodating!
Stayed in December 2024
Reviewed: December 8, 2024
Hannah
IndonesiaLuisa was super friendly and the property was always lovely and clean
Stayed in December 2024
Reviewed: October 14, 2024
Leah
CanadaHaving hangers/hooks in room for towels would be nice
I couldn’t rate this place high enough; It was absolutely amazing during our 4 night stay. The apartment and room was so clean, the beds were comfortable, the kitchen was very well equipped, and the TV in the living room was a huge bonus, especially on rainy days. Luisa is a very kind and gracious host. Thank you Luisa for providing us with such a fantastic and relaxing stay. I felt right at home! Definitely recommend!!
Stayed in October 2024
Reviewed: October 4, 2024
Karen
United KingdomThe shower was difficult to regulate but lots of hot water. Hooks in the room would be useful for towels
Very new and very clean. Excellent shared kitchen, roof to dry clothes. Lovely friendly host though you need google translate if your Spanish isn’t brilliant!
Stayed in October 2024
Reviewed: September 12, 2024
Dinelle
United Arab EmiratesThis property is nice and modern, very very clean with great facilities. The bathroom is nice with a hot water shower. Drawers and a table in the room which is super handy and a big size. Well equipped kitchen too if needing to cook. Luisa the host is so lovely and helpful. Cleaned my room and bathroom everyday, helped with recommendations around the Island and offers free fruit everyday. Great price! Would definitely stay again. Thanks for everything Luisa 😊
Stayed in September 2024
Reviewed: September 8, 2025
Fei
GermanyThere are no comments available for this review
Stayed in September 2025
Reviewed: June 28, 2025
Carol
United StatesThere are no comments available for this review
Stayed in June 2025
Reviewed: April 18, 2025
Gabi
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: February 1, 2025
Gabriella
United StatesThere are no comments available for this review
Stayed in January 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content