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Reviews of Hacienda El Porvenir by Tierra del Volcan 4 stars

a 4KM del ingreso norte al Parque Nacional Cotopaxi, EC170350 Machachi, Ecuador

#7 of 15 hotels in Machachi

Guests' Choice

Review score

Based on 53 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    9.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    Fantastic location, staff and experience!
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 2 nights
    • Submitted via mobile

    Our small feedback is that there is a charge for using the spa which we weren’t aware of - still enjoyable after a day out.

    We loved our stay here. The rooms were very comfortable. The staff are very friendly and were able to help organise all the activities we wanted. It is a great location to head to Cotopaxi and we loved the mountain biking in the ground. Meals were excellent on site.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Even prettier in person!
    • Leisure trip
    • Family with young children
    • Junior suite doble
    • Stayed 2 nights

    The fire required careful tending, otherwise our room got uncomfortably warm. Some of the wood wasn't seasoned firewood, but pieces of old fencing with nails and paint, and some pieces were growing mold/mildew. The front desk told us it was fine because the oven vented outside, but it made me uncomfortable having to open and close the oven to add wood when needed. Because this is a farm, there is animal poop everywhere, even on the kids playground. Walking around the immediate property (including the trails used by horses) was precarious.

    Amazing food and views. Beautiful property and a memorable experience. The staff was very responsive via WhatsApp both before and during our stay, which was helpful for transportation.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    10
    Worth the price!
    • Leisure trip
    • Group
    • Master Suite Familiar
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful, chic rooms. Amazing views. Incredible activities.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Excellent! Wonderful rooms, great food and super friendly staff. Can only recommend.
    • Leisure trip
    • Family with young children
    • Master Suite Familiar
    • Stayed 1 night
    • Submitted via mobile

    Our room had a problem with the chimney but the staff confirmed it was being fixed that same day.

    From a family member

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Lovely relaxing stay, amazing hacienda, staff and location! Top
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 3 nights
    • Submitted via mobile

    Minor details: - before arrival, communication on Booking.com goes through their central office in Quito, which is not always available and very responsive. Everything was anyway fixed by the lovely staff on site once arrived - while the price/quality ratio for rooms, services and food is great, some of the tours offered are a bit overpriced compared to similar or same tours from other haciendas and operators

    Amazing place, lovely and helpful staff, always available to support and make you feel at home, welcomed and served. Amazing food at the restaurant, both for breakfast and (especially) for dinner View on Cotopaxi and other volcanoes (when not cloudy) Many options available for tours and activities The Hacienda has 1000ha of terrain with bulls, horses and hiking paths to explore Super cozy rooms, with internal heating and super comfortable beds Service available to arrange transport to the airport and to the location (there is no public service) Amazing massages and good SPA available on the Hacienda Cash free

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    very reccomended but if becomes too big, may opt for the other alternatives next time
    • Leisure trip
    • Family with young children
    • Tradicional Estandar
    • Stayed 1 night

    too much upgrades and increase in size

    the location and its rusticity/coziness, as well as the food service

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Really cool, cozy and unique experience in the middle of unbelievable natural beauty.
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 1 night
    • Submitted via mobile

    A little small common areas when the place fills up on the weekends but really not much to complain about.

    Everything. One of the best travel experiences we’ve had.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 1 night
    • Submitted via mobile

    ...

    Everything, the view, the personnel, the place it's great

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    It was a dream to stay there. I would sum it up to say it was Luxurious!
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 1 night

    Nothing, everything was exceptional.

    Everything! Everything was so nice and it is a very quaint hacienda. The staff was great, especially Rafael who was so helpful in answering all my questions and was always happy to help. The food was delicious. Our room was super clean and comfortable. I have nothing bad to say about my stay. The bed and linens were luxurious.. the added touches of the turn down service of putting heated water bottles in our bed to warm it up before bedtime, the chocolate tasting left by our bedside.. and I still can't believe the modern toilet seat with the seat warmer and bidet! A heated toilet seat makes such a difference when it is so cold like it is so high up in the mountains where this place is. The horseback riding and our guide Miguel was amazing, and the horses were very healthy and well trained. We also booked a massage and hung out in the steam room and hot tub- which was perfect after our horseback riding adventure.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    9.0
    Beautiful property in a stunning location.
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 2 nights
    • Submitted via mobile

    Make sure your transport to the property is aware that the road to it can get very muddy - our taxi driver didn’t know what he’d let himself in for!

    Beautiful location, and a charming set of buildings. Xavier in particular was accommodating and professional - made us feel really welcome.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    Amazing !!
    • Leisure trip
    • Family with young children
    • Tradicional Estandar
    • Stayed 1 night

    Loved everything, such a peaceful environment with gorgeous grounds & all the amenities you could want. Don't miss out on this amazing stay near Cotopaxi! All the activities were so worth it & the spa & the restaurant were also amazing. Would highly recommend to anyone looking for a delightful stay in the paramos of Ecuador!!

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Master Suite Doble
    • Stayed 2 nights
    • Submitted via mobile

    Amazing place, very great hosts, amazing staff and great food! We really enjoyed all the activities around the hacienda! The rooms were cozy, very stylish and we loved the fireplace in the rooms

    Stayed in February 2025

  • Reviewed: 18 March 2025

    9.0
    Beautiful
    • Leisure trip
    • Couple
    • Junior suite doble
    • Stayed 1 night

    Its quite expensive.

    Very close to Cotopaxi, beautiful surroundings, great wet area.

    Stayed in February 2025

  • Reviewed: 7 December 2024

    9.0
    Beautiful place near Cotopaxi
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 3 nights
    • Submitted via mobile

    A little isolated, you really need a car to go places

    Beautiful setting

    Stayed in December 2024

  • Reviewed: 30 October 2024

    10
    The most perfect retreat
    • Leisure trip
    • Couple
    • Master Suite Doble
    • Stayed 2 nights
    • Submitted via mobile

    We had the most amazing stay at Hacienda El Porvenir. It was just fantastic. The property is stunning. A beautiful farm house that instantly makes you feel like home. It is peaceful, calming and relaxing and we loved just sitting by the fire in the lounge room. Our bedroom was lovely - the fire kept us warm and it had all the comforts we could want. We loved the hot water bottles as night - such a lovely touch. The food was fantastic. Breakfast was amazing and the lunch and dinner choices were excellent. So we really loved El Porvenir - but what made it even more special were the people. The front desk team were exceptional - Joanna, Matias and Raphael went above and beyond to make sure we had a fantastic stay. They were incredibly helpful and personable and they made our stay extra special. As did everyone else in the team - from the beautiful ladies who kept our fires going to the gentle,smiling ladies in the restaurant. The team at Porvenir are truly exceptional.

    Stayed in October 2024

  • Reviewed: 15 July 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Master Suite Doble
    • Stayed 1 night
    • Submitted via mobile

    Clean and charming Hacienda , rooms are large with fireplace running through the night as the rooms tend to be cold . 5 stars services and delicious food . Breakfast included is very basic ( one type of fruit with yogurt, bread, butter, jam, juice and eggs cooked as you wish) .

    Stayed in July 2024

  • Reviewed: 24 June 2024

    10
    The Hotel is magical, the service incredible
    • Business trip
    • Group
    • Tradicional Estandar
    • Stayed 1 night

    room was a little cold, but the hot water bottle was perfect

    This was a beautiful getaway!

    Stayed in June 2024

  • Reviewed: 24 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 1 night
    • Submitted via mobile

    All great

    Food and the views.

    Stayed in June 2024

  • Reviewed: 17 February 2024

    10
    A lovely break made very special by the staff at the hotel.
    • Leisure trip
    • Family with young children
    • Tradicional Estandar
    • Stayed 1 night
    • Submitted via mobile

    The attention to detail from the staff. The food. The room. Horse riding and meeting the llamas.

    Stayed in February 2024

  • Reviewed: 8 January 2024

    9.0
    Very nice stay. I would recommend this hotel to anyone who is visiting Cotopaxi.
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Staff was exceptional. They were always inquiring if we needed anything and if we were enjoying our stay. They responded to all of our needs very quickly. The welcome reception with drinks and empanadas was a wonderful bonus.

    Stayed in January 2024

  • Reviewed: 4 September 2023

    9.0
    Staff needs to speak English, must improve this!
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 1 night
    • Submitted via mobile

    Some of the staff didn’t speak English which I found very weird due to the fact that all of the guests were European or American. Must improve this factor.

    The vibe of the Hacienda was magical, and the Cotopaxi volcano is a must visit site if you are in Quito

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Perfect accessible by car location with nice view , nice welcome by teams and beautiful horses
    • Leisure trip
    • Couple
    • Tradicional Estandar
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect location. Not so difficult to join through Malachi with 4×2 and very near to north entry to parque cotapaxi. Lots of charm with fireplace in living room .Nice room and efficient small bathroom (standard private room) . Restaurant with choice ,inventive , good and nicely presented. You can go around by foot and see the horses in freedom . Nice horse ride at good price even for beginners with splendid view on cotapaxi snows and condors.

    Stayed in August 2023

  • Reviewed: 14 July 2023

    10
    Epic stay near magnificent Cotopaxi
    • Leisure trip
    • People with friends
    • Tradicional Estandar
    • Stayed 2 nights
    • Submitted via mobile

    Hacienda El Porvenir is absolutelly amazing accomodation to stay next to Cotopaxi national park. We loved the premises as it is hidden in the countryside and thanks to its unique and well protected architecture you trully feel like in a different world. World of peace, quietness where you can enjoy the nature and magnificent Cotopaxi volcano. The room was super comfortable, the food was delicious and also their spa is incredible. All the staff is so kind and willing to help you. We also booked a hiking trip and a horseriding trip with them and it was epic.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Tradicional Estandar
    • Stayed 2 nights

    Incredible property, amazing staff (Felipe & Paula were especially wonderful and helpful), great food and plenty to keep busy. The entire property is beautifully designed and maintained and has a calming and peaceful vibe.

    Stayed in July 2023

Showing 1 – 25

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