No soap in the bathroom, shower curtain was mouldy, our window to our room didn’t close.

Staff were exceptionally lovely, location is great and the value for money is very good.

Stayed in August 2025

Staff especially nice - brought me a warm tea when I was ill 🥲

Stayed in July 2025

Friendly staff and very helpful, giving us bigger room .good location

Stayed in July 2025

very close to the bus terminus and all tours location I will definitely recommend.

I like everything about it. the hosts were fantastic, always willing to help.

Stayed in July 2025

No towel in the room.

Really informative staff at reception. Helped me with directions to the bus stop and getting to Casa del Arbol.

Stayed in June 2025

My bed creaked, the water in the shower was warm but not very hot. WiFi cuts out when it rains. Felt like I was bothering staff sometimes when asking questions. I wish they would give you more information at check in about what there is to do and the tours that they offer.

Comfortable bed at a very affordable price, free water refill, great location in town next to lots of restaurants, did a day tour with them to Puyo which I enjoyed also at a good price ($25). They have kitchen facilities you can use. WiFi generally was ok but when it rains it cuts out. It was a good base for a few nights in Baños. It is kept very clean.

Stayed in July 2025

Close-walking from the bus station and 2’ away from the main commercial street. Staff is nice and always willing to help. Also you can arrange your tours with them.

Stayed in June 2025

Nothing

Host were like family. Great location and clean and spacious rooms

Stayed in June 2025

No potable water (there was bottled water but it was alwsempty).

Really good location and reasonably well equipped kitchen. Clean toilet and shower.

Stayed in May 2025

Nice and friendly staff

Stayed in April 2025

Very nice hostel. Clean and comfortable room. The common spaces are a bit small and crowded, but still ok for few days. Very reasonable and fair price for room and laundry service. The location is perfect.

Stayed in March 2025

The room was very damp and the shower was not working so well

The staff was very nice, and the vibe of the place was very nice and comfortable.

Stayed in February 2025

Very basic room (the floors are not washable).

Location OK. Quick check-in.

Stayed in February 2025

Nothing

Great host. Very nice, clean and tidy hostel.

Stayed in January 2025

our room 27 had a bit of a wonky shower, but we managed to get it working in the end

beautiful place and location, very nice family working there. recommended!

Stayed in February 2025

The Hostel is very pretty and clean. The owner is super nice and happy to assist with any questions or concerns. We loved it!

Stayed in February 2025

The shower was hot but sometimes only for a few minutes.

Friendly hosts, amazing location, very clean. You could see when the rooms were changed the cleaning lady took a lot of time to clean the rooms. Also free water and a very good equipped kitchen.

Stayed in February 2025

It's not something we disliked, but a few hooks in the walls of the room or the bathroom might be useful... All in all, this was a great spot to stay in Banos!

We loved the service and friendliness of Alex and his family. His father was coming to visit him from Quito, so he gave us a ride in his car from the airport in Quito all the way to Banos (a 4-hour drive). It was VERY MUCH appreciated, even if an airport shuttle was listed as a service that the hostel provided. The room was cute and simple (one table/two chairs, as well as a night table and small rack on which to hang clothes), the shower was functional (hot water!!) and drained pretty well. The bed was comfy. We especially loved the courtyard and flowers near our room, as well as the colourful mozaïc on the front of the building. The location was outstanding, just a block away from downtown Banos. Thank you Alex for such a memorable stay in your hostel!

Stayed in December 2024

The place was clean, in a nice location, rooms was comfortable and with lot of light! For the price is great. The kitchen as well is well furnished and spacious. I really recommend this place!

Stayed in January 2025

Shower ran a bit hot and cold.

Private room with shower, comfortable beds, adequate kitchen facilities. Staff were very helpful and accommodating . Location was very central.

Stayed in January 2025

I stayed only one night - but everything is as per description. Owner and the family are really very nice . I was worried about the rain and biking to the cascades in the rain - but Alex reassured me it’s going to be fantastic and it was . They do not speak English, but tried their best to explain everything . It’s at the end of the busy road , but still within the centre - it’s like 5 mins walk to bus station and all restaurants and everything is within 2 mins walk . There is a cute and small patio where people can hangout

Stayed in January 2025

Nice hostel with great staff

Stayed in January 2025

A real friendly little hostel. Showers super hot and clean. The kitchen has everything you need and plenty fridge storage. It's family run, home from home. Thank you Don Carlos, Alex and Marco!

Stayed in January 2025

Lovely staff, simple accommodation with everything you need

Stayed in January 2025