Reviews of Ilatoa Lodge 4 stars
Via al Ilalo S/N sector Rumihaycu, 170184 Quito, Ecuador

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Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe hosts were wonderful. Marcelo picked us up from the airport and took us back early the next day. The lodge was beautiful, including the views from the city. Our children were able to run around the grounds and play with the dogs, which was great after hours in an airplane. Marcelo coordinated ordering dinner from a local restaurant, and we had some excellent wine from his wine cellar. We just stayed one night, and it might not have been the closest option for one night between flights, but it was well worth it. It would make an incredible and peaceful stay for longer periods.
We're so pleased to hear your comments and feedback about the Lodge and its service. Marcelo truly enjoys being a host, and all of us who work at Ilatoa try to make our guests feel at home, yet pampered by our services. We hope to see you again, Jessica and family, sometime in the future.
We're so pleased to hear your comments and feedback about the Lodge and its service. Marcelo truly enjoys being a host, and all of us who work at Ilatoa try to make our guests feel at home, yet pampered by our services. We hope to see y… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewGreat breakfast watching hummingbirds!!
Liked everything - our host Marcelo was very attentive and helpful - with advice, trip ideas and taxis😊
Thank you, Wendy, for your rating and comments. It's great to know the Lodge was excellent. We're glad you enjoyed our breakfast and were able to see the hummingbirds. Marcelo is a great host and is passionate about tourism and helping guests.
Thank you, Wendy, for your rating and comments. It's great to know the Lodge was excellent. We're glad you enjoyed our breakfast and were able to see the hummingbirds. Marcelo is a great host and is passionate about tourism and help… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewMarcelo and Roseanne are wonderful hosts and took great care of me. I look forward to staying there again.
Thank you for your kind comment. See you in May; we'll be happy to help you with activities and the best service.
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewThe room was amazing with comfortable beds and the best view! Marcelo and his kids are very friendly and helpful. Marcelo even took us to an ATM to get cash. The garden full of humming birds is wonderful. The dogs are sweet and funny. I liked the hike up the old volcano.
Nothing!
Thank you, Irene, for your review. We are so happy to know you enjoy the hotel and our service; we try to do everything we can for our guests. The view, the birds, and the hike up Ilaló Volcano are truly what makes us unique, as are our dogs.
Thank you, Irene, for your review. We are so happy to know you enjoy the hotel and our service; we try to do everything we can for our guests. The view, the birds, and the hike up Ilaló Volcano are truly what makes us unique, as are our dog… Show more
Reviewed: 8 December 2024 · Stayed in November 2024
Verified reviewThis was a last minute reservation I made due to a change of plans. I was looking for a place which had electricity (during a time of energy crisis in Ecuador!) in the vicinity of the Cumbaya area. There aren't many options. This is a nice family-run place with a beautiful patio (with hummingbirds) and a nice view of Quito. The accommodations are good for a short stay, and the staff is very kind and helpful.
It is a bit far up the mountain, but getting a taxi was not a problem. The rooms don't have heating so it can get a bit chilly. The internet doesn't work very well.
Thank you for your comment. I'm glad you enjoyed your stay at Ilatoa Lodge. Being a mountain lodge, it could be a bit chilly at night, so all rooms have blankets, and you can request a heater.
Reviewed: 30 November 2024 · Stayed in October 2024
Verified reviewWell kept lodge with relaxing atmosphere.
Nothing.
Thank you very much for your comment. We are glad to know that you enjoyed the atmosphere. The truth is that you can only hear the birds and it is a very good environment to relax.
Reviewed: 30 November 2024 · Stayed in October 2024
Verified reviewLovely lodge with wonderful views from upper floor. Friendly family environment.
Nothing.
Thank you very much for your comment. We are pleased to know that you enjoyed your stay and the view at Ilatoa Lodge. We are here to make you feel at home, but pampered by our personalized service.
Reviewed: 12 May 2024 · Stayed in April 2024
Verified reviewReviewed: 24 March 2024 · Stayed in March 2024
Verified reviewReviewed: 18 January 2024 · Stayed in December 2023
Verified reviewVery beautiful lodge. Amazing location, great views and amazing owners who are super helpful and friendly. Its up on the mountain so very fresh air and quiet, but still only a short drive from the nearest Mall and other shopping areas. We will definitely come back :) thanks for everything!
Thank you very much Judith for your comments. It was a pleasure to have you at Ilatoa Lodge, we hope that next time you come with friends or family. There is much more to know about Ecuador.
Reviewed: 17 January 2024 · Stayed in January 2024
Verified reviewThis lodge is run by a happy family. The husband speaks good English. They picked me up at my airport hotel for an extra charge and setup safe taxi service with a local man that they knew and trusted to take me to the hot springs, gym etc. There is an excellent wine cellar here and a good restaurant for take out nearby.
You cannot walk anywhere from here...but it is a beautiful home and land. So if you come here you will either rent a car or pay for taxi.
Thank you so much for your opinion. The concept of the hotel is that, away from the city, but close to everything. Most of our guests come with agencies, so they have their own guides or drivers, others rent a car or take taxis. We are glad to know that you enjoy our service.
Thank you so much for your opinion. The concept of the hotel is that, away from the city, but close to everything. Most of our guests come with agencies, so they have their own guides or drivers, others rent a car or take taxis. We are glad… Show more
Reviewed: 18 September 2023 · Stayed in September 2023
Verified reviewThe property is absolutely beautiful with an amazing view of the city.
Nothing.
We are very happy that you have enjoyed and rested even for a few hours in our lodge. Both in the morning and at night the view is spectacular and at breakfast you can see hummingbirds. We hope to see you again on another occasion when you visit Ecuador.
We are very happy that you have enjoyed and rested even for a few hours in our lodge. Both in the morning and at night the view is spectacular and at breakfast you can see hummingbirds. We hope to see you again on another occasion when you … Show more
Reviewed: 19 April 2023 · Stayed in April 2023
Verified reviewReviewed: 17 March 2023 · Stayed in February 2023
Verified reviewBeautiful lodge with an expansive view of Quito. Spectacularly clean, staff were amicable and very accommodating. We had a wonderful complimentary breakfast to go with our stay. Would stay here again in a heartbeat!
We are happy to know that you enjoyed the facilities and our service. We hope to see you again soon.
Reviewed: 8 March 2023 · Stayed in March 2023
Verified reviewReviewed: 8 November 2022 · Stayed in November 2022
Verified reviewIlatoa Lodge is a magical place! The hosts are extremely kind and helpful. The location is perfect in the middle of nature, but close to the airport. It was quiet and serene. The balcony allows a wonderful sight to the mountains and valleys. The garden is enchanting and relaxing.
Hi Simona, It was a pleasure for us to have you and your mother at the Lodge. We are very glad that you enjoyed her stay. I hope you can visit us again and explore the rest of the country.