8.8

Reviews of Hotel Isamar Galapagos Beachfront

Conocarpus, 200250 Puerto Villamil, Ecuador

  • Safak

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Very friendly staf, good location good view Clean Good breakfast

  • Anonymous

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Wonderful location, and Samy was very helpful with planning some amazing excursions for our family.

  • Ewa

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    A charming beachfront hotel with a peaceful atmosphere and very helpful staff—we felt truly welcomed and loved every moment of our stay.

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  • 7.0 Good
    Robert

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Lovely staff and a great location on the beach. Rooms were great and clean. Dinner in the restaurant was delicious. The cocktails were good.

    We only managed to get hot water one evening. We stayed for 3 nights and had cold showers every morning and two of the three evenings. Breakfast was disappointing and not included in the room rate. We found that buying breakfast elsewhere was a better option. Wifi connection was often poor.

  • Konstantin

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Antonia

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    Right in front of the beach. And everything was very clean. They had a truly wonderful and filling breakfast perfect for a day full of activities.

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  • Andrea

    Reviewed: 6 May 2025 · Stayed in April 2025

    Verified review

    The location is fantastic! Hotel is right on the beach--just steps away from white sand and being able to put your toes in the water. Additionally, it's an easy walk to either the main drag of the town where there are lots of restaurants, or to the main port, it's centrally located right between the two--easy walk.

    MANY geckos/little lizards in my room. At any given point in time I could look up on the walls and ceiling and see several geckos in my room (i.e. seeing at least 6-7 at a time wasn't uncommon.) They would be chirping constantly, especially in evenings, and as a light sleeper even kept me up at night. There were many little holes in the ceiling/walls/windows so these critters (including other bugs) could easily crawl in--it's not like they just came in through an open door. Yes, I understand that I'm in the Galapagos, but ideally I would not have lots and lots of critters in my room. (I like to look at that outside, not in my room.) It prevented me from getting comfortable in the room, and my sleep suffered. Additionally, note that this was in their "best room" with the ocean view. As such, I didn't find the room worth the expense. The room opened up to the main deck area for the hotel (on the same ground level), so in the early morning/late evening I didn't even want to open the curtains to look out at the beach because I didn't want people to look in at me in my pajamas. And then during the day I wasn't in the room. So, it was an expensive "upgrade" that I didn't even really use. Additionally, I didn't like the fact that on the day I checked in they didn't even tell me that there was no water at the property that day. I had to figure that out on my own when the toilet wouldn't flush. As best that I could tell it was not the hotel's fault that they ran out of water, but I still would have expected some notice, etc. The water was turned back on later that day thankfully.

  • Benji

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    The location of the hotel is nice. The TV is good so you can relax during the night. There is a beach in front of you in case if you want to take a sun bath or swimming. The room size is actually good, I did like the design of the room. The staff was kind and helpful.

    The interior ( furniture ) is old and dated back from the 1960'ies. This is very unappealing and unattractive. The WiFi is the worst, it is not even working from my room, even that my room is just next to the reception, so when I go to the reception, then the WiFi works. The price for this room is extremely overrated, this is not value for the money. I wish that hotel was a bit more service minded. The breakfast was terrible, it is too basic and didn't taste good at all. After I checked out from the hotel ( 5 hours later ), they contacted me and asked me if I accidentally took the key with me, this alone indicate that the hotel is disorganized and messy. I personally would not recommend this hotel, they can do it better and to make it more comfortable to respect their guest. It is clear that the room has not been upgraded. They have a fancy table lamp that is annoying to use, it has a QI charger that doesn't even work. Most hotels has USB charging station, which this hotel does not have.

    Property response:

    Dear Benji, Thank you for sharing your feedback. I’m truly sorry to hear about your experience, and I sincerely regret that we didn’t meet your expectations. While we strive to ensure our guests have a wonderful stay, we understand that it’s not always possible to please everyone. Regarding your concerns, we have not received similar comments about our breakfast or furniture before, but we will carefully review these areas to ensure we maintain the highest standards. As we are located in the Galápagos Islands, providing reliable Wi-Fi across all areas can be challenging due to infrastructure limitations. However, we are actively working on upgrades to improve connectivity and overall comfort for our guests. We genuinely appreciate your feedback, as it helps us grow and improve. I hope you’ll give us another opportunity to provide you with a better experience in the future. Warm regards, Juan Serrano manager

    Dear Benji, Thank you for sharing your feedback. I’m truly sorry to hear about your experience, and I sincerely regret that we didn’t meet your expectations. While we strive to ensure our guests have a wonderful stay, we understand that it… Show more

    Hotel Isamar Galapagos Beachfront
    31 December 2024
  • Luis

    Reviewed: 3 December 2024 · Stayed in December 2024

    Verified review

    Everything was good, very good location, in front of a beach where we could rest. The room was perfect and clean.

    Property response:

    Thank you Luis for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    3 January 2025
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  • Alexandra

    Reviewed: 23 October 2024 · Stayed in October 2024

    Verified review

    Beautiful property, very clean. It is close to the deck where boats arrive/depart. Stuff was super friendly and welcoming, we had a very early boat in the morning so we couldn’t attend breakfast so stuff provided us with some snacks and drinks the night before, which was very kind and attentive.

    Property response:

    Thank you Alexandra for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    29 October 2024
  • Leichvich

    Reviewed: 12 October 2024 · Stayed in August 2024

    Verified review

    The sound of waves on the beach, peaceful vibes, decor, great food, wonderful staff. They helped me get a ferry ticket for the date which was sold out on the website.

    Everything was wonderful

    Property response:

    Thank you LeichVich for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    29 October 2024
  • Maria

    Reviewed: 29 July 2024 · Stayed in June 2024

    Verified review

    We had the best time at Isamar Hotel. It is only a ten minute walk from the ferry. Situated on a public but quiet beach, with large rooms. Each room bungaglow-style, with huge comfy beds, enough space and windows (at least from our room) allowing you to look directly at the sea. The staff were extraordinary, super helpful, booking trips and ferries for you, giving great recommendations for trips and to dos on the island. We can highly recommend staying at Isamar. It is hands down one of - if not the one - most beautiful hotel on Isabella.

    The A/Cs of the other rooms are positioned directly on front of the room situated behind it, which is pretty loud at night. Even the sea can't compete.

    Property response:

    Thank you Maria for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

    Thank you Maria for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into… Show more

    Hotel Isamar Galapagos Beachfront
    29 October 2024
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  • Abir

    Reviewed: 23 July 2024 · Stayed in July 2024

    Verified review

    The service, location and facilities are excellent. The staff went out of their way to take care of all our needs

    Property response:

    Thank you Abir for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    29 October 2024
  • Laura

    Reviewed: 17 July 2024 · Stayed in June 2024

    Verified review

    Right on a Phenomenal Beach. I could hear the waves from my room. This is one of the best beaches in the world; I have been on Grace Beach in Turks, all over Hawaii, etc. It is beautiful and completely undeveloped. So peaceful and safe. Breakfast was generous, staff was phenomenal. The room was very comfortable, and the bathroom was great.

    Property response:

    Thank you Laura for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    29 October 2024
  • Gabriela

    Reviewed: 8 July 2024 · Stayed in June 2024

    Verified review

    Location close to the peer and on the beach. Great staff, especially manager (lady, do not know her name) was very helpful. Food in the restaurant was very nice and for reasonable money, recommended also by locals. Rooms were nice and comfortable.

    I think that price is a bit higher than it should be. Pictures on Booking do not fit with reality. I was negatively surprised after my arrival by the outside looking, expected it nicer. But it was ok in the end and I was satisfied and would recommend this hotel.

    Property response:

    Thank you Gabriela for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    29 October 2024
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  • Jill

    Reviewed: 7 July 2024 · Stayed in July 2024

    Verified review

    Truly a hidden gem, the location on the beach is fabulous. Juan and staff offer unparalleled service. We had a room facing the ocean and I was concerned about noise from other guests and those dining from other part of Isabela sitting outside our room but by 9pm we had it once again all to ourselves, so that was not a problem at all. I enjoyed the bar area and seating areas outside our room all the while we were there. It was hard to leave and explore other parts of town for dining because it was so beautiful so we enjoyed the restaurant both nights. It was a wonderful way to end an 11 day Galapagos trip of a lifetime.

    Nothing I can think of.

    Property response:

    Thank you Jill for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    29 October 2024
  • Judy

    Reviewed: 29 June 2024 · Stayed in June 2024

    Verified review

    High quality bed linens, air conditioning, good tv access.

    Property response:

    Thank you Judy for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    29 October 2024
  • Natalia

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review

    I loved my stay at this hotel! I didn’t expect this level of service and comfort on Isabella island at all! Stuff was very nice and friendly , super attentive and almost everyone called me by my name during my stay! I had sea view room (which was very spacious) and luxury to sleep every night with sound of ocean! Location of hotel is perfect for travelers like me who is looking for peace and quiet, but still couple minutes walk from all restaurants and bars. And it’s right at the beach so you can walk barefoot from your room for sunrise / sunset Hotel was so great that one day I decided to stay in the property and do nothing enjoying the atmosphere instead of going to a tour! Loved it!!! Highly recommend!

    Property response:

    Thank you Natalia for your comments and review about your stay at Isamar Hotel. We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

    Hotel Isamar Galapagos Beachfront
    29 October 2024
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  • Ertan

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review

    Close and kind attention of the staff

    Property response:

    Dear Ertan: Thank you for taking the time to let us know how you enjoyed staying at the Isamar Hotel.

    Hotel Isamar Galapagos Beachfront
    13 June 2024
  • Gisela

    Reviewed: 4 June 2024 · Stayed in May 2024

    Verified review

    The beach location is excellent. Very walkable beach and calm waters. Palm trees on the beach and lookout points.

    Property response:

    Dear Gisela: Thank you for taking the time to let us know how you enjoyed staying at the Isamar Hotel.

    Hotel Isamar Galapagos Beachfront
    4 June 2024
  • Pascal

    Reviewed: 3 June 2024 · Stayed in May 2024

    Verified review

    The location near the center, and near the beach.

    No beach chairs. Only at the property, but not on the beach. Area/tour info given by the manager was not up to date. (Roads were closed. I hot correct info from a hostel guest though) They offer happy hour, but hard to find the bartender to get your 2nd drink. The owner was pushing to much to eat in the hotel. (“Be careful with eating food, not good for your stomach, very risky”) - So decided to not eat in the hotel at all. They charged me 20$ for the port pickup (700m). They said the reason was they had to wait for the boat. - Well I had a similar pickup in San Cristobal. And the hotel was at 2-3 km. But I only paid 2$. Breakfast was very basic

    Property response:

    Dear guest Due to the regulations of the Galapagos we are not allowed to place Chairs on the beach but we have plenty of them on the deck in front of the ocean; in terms off food we were trying to avoid you to get sick because very often that people gets sick due to the water which is being used to cook sorry to worried about your health. About directions we even provide maps so if you have problems you can find yourself. A normal taxi cost you $5.00 but to have a driver that was waiting for you with a sign twenty-five minutes before you get to the taxi of course is more expensive. About the transfer out that you request for you didn't pay because you lie to the driver that the hotel will pay. We always promote the best service to our guest. We are so sorry that you didn't enjoy your experience.

    Dear guest Due to the regulations of the Galapagos we are not allowed to place Chairs on the beach but we have plenty of them on the deck in front of the ocean; in terms off food we were trying to avoid you to get sick because very often … Show more

    Hotel Isamar Galapagos Beachfront
    4 June 2024
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  • Simon

    Reviewed: 31 May 2024 · Stayed in May 2024

    Verified review

    Beach front property and the bar/restaurant is reasonably priced & good quality

    Only 2 of 10 rooms are „front row“ and direct access to the terrace/beach

    Property response:

    Dear Simon: Thanks for choosing our property, it was a pleasure to serve you.

    Hotel Isamar Galapagos Beachfront
    4 June 2024
  • Alejandro

    Reviewed: 29 May 2024 · Stayed in May 2024

    Verified review
  • Liudas

    Reviewed: 22 May 2024 · Stayed in May 2024

    Verified review

    Location, ambirnce, restaurant, staff. We spent 4 nights and had eaten only at their place with the deck and ocean view. Very efficient AC, flexible attitude as we were allowed to check in at 9AM. Will return.

    Laimdry service is drastically overpriced. We paid $27 for a small bag. Similar ammount costs $3 in Santa Cruz (not at hotel though but pro laundry). Minor detail anyway.

    Property response:

    Dear Liudas: Thank you for taking the time to let us know how you enjoyed staying at the Isamar Hotel. Your comments are important to us and we appreciate that you have chosen us for your Enchanted Island vacation.

    Hotel Isamar Galapagos Beachfront
    4 June 2024
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