9.2

Reviews of Toucan Platinum Suites Aparthotel 4 stars

Guayabales Mindo Guayabales S-N, 171202 Mindo, Ecuador

  • Alexandra

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Sajid

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Ronny was super helpful in coordinating and recommending various activities and trails. Which made our stay stress free. The apartment is really clean and spacious.

    Na

  • Yaron

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Nice hotel , very clean , great location and perfect service from Ronny

  • See the property
  • Angela

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    Secure building, very discrete from the outside. The interior was beautiful and well taken care of. The breakfast was delicious. Attentive and friendly staff. Location is close to everything but far enough to have privacy.

    No curfew is great but you do have to be buzzed in so keep in mind if you are out late :)

  • Ruth

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Robert

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
  • See the property
  • Robert

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Nice clean top place to stay in Mindo modern facility ! Outstanding transportation facilitated to and from Quito to Mindo and back at my request With a last minute change on dates on my request . Breakfast was Exellent Staff were Excellent and exceptional

    Wifi was very problematic Water was not hot it was tepid to warmish and only lasted about 5 minutes

  • Elizabeth

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    Spectacular hotel in Mindo, clean and well-equipped, very comfortable suites, delicious breakfasts, perfect quiet location close to everything, beautiful view from the terrace, friendly staff. I highly recommend it, we will be back soon.

  • Marck

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review

    New and excellent hotel! It is a clean and comfortable suite, nice and equipped kitchen. We paid our staying with credit card without problem, because in Mindo the cash machine didn't work. The hotel is just two blocks from the center in a quite place. The staff very friendly. The breakfast was delicious and variety. The garage is free.

  • See the property
  • Monica

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review
  • Sinclair

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review

    This is a nice new property in a great location within walking distance of everything in central Mindo. It's very new and clean and the courtyard and lounge were lovely. The bed is super big and very comfortable. The kitchen was clean and nice and had the basic cooking tools we needed to make a few meals.

    This place is beautiful, but very expensive for Mindo. With all the fees it was close to $120 USD per night. We were only there a few days. The shower only ever got warm, not hot, and the wifi was either not working or working very slow. We could not use it for work, which for the price we would expect better hot water access and working internet.

    Property response:

    Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed our central location, the comfort of our rooms, and the cleanliness of our facilities. It’s wonderful that you found the kitchen well-equipped for your needs and appreciated our peaceful courtyard and lounge. We appreciate your feedback regarding the WiFi and hot water. We understand how important reliable internet is, especially for those working remotely. In Mindo, there was a lot of rain, and the whole town didn't have electricity; therefore, the WiFi and the hot water system didn't work properly. As for pricing, we strive to offer a high-quality experience in line with the amenities and service we provide. However, we always appreciate constructive feedback and will take your comments into consideration. We hope to have the opportunity to welcome you back in the future and provide an even better stay.

    Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed our central location, the comfort of our rooms, and the cleanliness of our facilities. It’s wonderful that you found the kitchen well-equipped … Show more

    Toucan Platinum Suites Aparthotel
    20 March 2025
  • Pauline

    Reviewed: 26 January 2025 · Stayed in January 2025

    Verified review

    Well appointed apartment directly across the road from the bus terminus in mindo.walking distance from tourist town of mindo with many restaurants and bar as well as .grocery shopping.near All the shops catering to adrenaline activities

  • See the property
  • Jennifer

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review

    It was spacious, beds were comfortable, and location was quiet.

    It smelled and looked clean when arriving. After putting new socks on within minutes the bottom of the socks were black and the bathroom smelled like urine.

  • Jukka

    Reviewed: 13 December 2024 · Stayed in December 2024

    Verified review

    Friendly staff and very nice apartments, great location.

  • Melanie

    Reviewed: 18 October 2024 · Stayed in October 2024

    Verified review

    Great location. Generous room size. Ronny was incredibly helpful in supporting us to set up activities and determine the best way to spend our three days in Mindo. Big hugs, Ronny!

  • See the property
  • Alejandra

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review

    The location and the staff

    The pool is not so comfortable, is not kid friendly and the room had a sofa bed in the living room but you curtains so the light from the hotel was impossible sleep

  • Tao

    Reviewed: 20 August 2024 · Stayed in August 2024

    Verified review

    It was super clean and very new it was a little paradise and Ronny is the kindest host you could have help you and guild you I will defo be coming back again and again the best value and the breakfast was delightful and different every morning

  • Bruce

    Reviewed: 28 June 2024 · Stayed in June 2024

    Verified review

    The rooms were fresh and modern. Everything you needed was there including a kitchen for self catering. Mindo is lovely and everything is in walking distance. The staff are very attentive and helpful.

    You are not given a key to the outer door. You are reliant on the staff to get into the property every time. They were always there, but you felt bad about buzzing them so many times.

  • See the property
  • Nancy

    Reviewed: 23 June 2024 · Stayed in June 2024

    Verified review
  • Susan

    Reviewed: 21 May 2024 · Stayed in May 2024

    Verified review

    Extremely clean, host was very welcoming and helpful.

    ??

  • Nina

    Reviewed: 9 May 2024 · Stayed in April 2024

    Verified review

    My friend and I had an incredible experience. We booked very last minute (9pm the night before) and had no issues. Ronny was so responsive and kind, answering all of our questions promptly and making sure we had everything we need. Our room (including a fridge with filtered water!) was massive, modern, and clean. Everything we could have wanted. It was also so close to everything we wanted to do, making it easy to get around. Breakfast and massages on the terrace were incredibly easy to schedule, well priced, and just wonderful. Can't recommend this place enough!

    Nothing!

  • See the property
  • Francois

    Reviewed: 7 May 2024 · Stayed in April 2024

    Verified review

    Toucan Platinum Suites Aparthotel is your best bet if you re travelling with your family and need kitchen/laundry amenities in Mindo. It is very calm and right-by all of Mindo´s attractions. Our host Ronny was very helpful and friendly and gave us many tips on things to do in the area as well as help organize for local tours.

  • Tyler

    Reviewed: 14 April 2024 · Stayed in February 2024

    Verified review
  • Ana

    Reviewed: 22 March 2024 · Stayed in March 2024

    Verified review
  • See the property
  • Kenneth

    Reviewed: 8 January 2024 · Stayed in January 2024

    Verified review

    A bit noisy due to closeness of all the rooms to surrounding courtyard.

  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...