Reviews of Toucan Platinum Suites Aparthotel 4 stars
Guayabales Mindo Guayabales S-N, 171202 Mindo, Ecuador

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewRonny was super helpful in coordinating and recommending various activities and trails. Which made our stay stress free. The apartment is really clean and spacious.
Na
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewNice hotel , very clean , great location and perfect service from Ronny
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewSecure building, very discrete from the outside. The interior was beautiful and well taken care of. The breakfast was delicious. Attentive and friendly staff. Location is close to everything but far enough to have privacy.
No curfew is great but you do have to be buzzed in so keep in mind if you are out late :)
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewNice clean top place to stay in Mindo modern facility ! Outstanding transportation facilitated to and from Quito to Mindo and back at my request With a last minute change on dates on my request . Breakfast was Exellent Staff were Excellent and exceptional
Wifi was very problematic Water was not hot it was tepid to warmish and only lasted about 5 minutes
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewSpectacular hotel in Mindo, clean and well-equipped, very comfortable suites, delicious breakfasts, perfect quiet location close to everything, beautiful view from the terrace, friendly staff. I highly recommend it, we will be back soon.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewNew and excellent hotel! It is a clean and comfortable suite, nice and equipped kitchen. We paid our staying with credit card without problem, because in Mindo the cash machine didn't work. The hotel is just two blocks from the center in a quite place. The staff very friendly. The breakfast was delicious and variety. The garage is free.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewThis is a nice new property in a great location within walking distance of everything in central Mindo. It's very new and clean and the courtyard and lounge were lovely. The bed is super big and very comfortable. The kitchen was clean and nice and had the basic cooking tools we needed to make a few meals.
This place is beautiful, but very expensive for Mindo. With all the fees it was close to $120 USD per night. We were only there a few days. The shower only ever got warm, not hot, and the wifi was either not working or working very slow. We could not use it for work, which for the price we would expect better hot water access and working internet.
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed our central location, the comfort of our rooms, and the cleanliness of our facilities. It’s wonderful that you found the kitchen well-equipped for your needs and appreciated our peaceful courtyard and lounge. We appreciate your feedback regarding the WiFi and hot water. We understand how important reliable internet is, especially for those working remotely. In Mindo, there was a lot of rain, and the whole town didn't have electricity; therefore, the WiFi and the hot water system didn't work properly. As for pricing, we strive to offer a high-quality experience in line with the amenities and service we provide. However, we always appreciate constructive feedback and will take your comments into consideration. We hope to have the opportunity to welcome you back in the future and provide an even better stay.
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed our central location, the comfort of our rooms, and the cleanliness of our facilities. It’s wonderful that you found the kitchen well-equipped … Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewWell appointed apartment directly across the road from the bus terminus in mindo.walking distance from tourist town of mindo with many restaurants and bar as well as .grocery shopping.near All the shops catering to adrenaline activities
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewIt was spacious, beds were comfortable, and location was quiet.
It smelled and looked clean when arriving. After putting new socks on within minutes the bottom of the socks were black and the bathroom smelled like urine.
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewFriendly staff and very nice apartments, great location.
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewGreat location. Generous room size. Ronny was incredibly helpful in supporting us to set up activities and determine the best way to spend our three days in Mindo. Big hugs, Ronny!
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewThe location and the staff
The pool is not so comfortable, is not kid friendly and the room had a sofa bed in the living room but you curtains so the light from the hotel was impossible sleep
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewIt was super clean and very new it was a little paradise and Ronny is the kindest host you could have help you and guild you I will defo be coming back again and again the best value and the breakfast was delightful and different every morning
Reviewed: 28 June 2024 · Stayed in June 2024
Verified reviewThe rooms were fresh and modern. Everything you needed was there including a kitchen for self catering. Mindo is lovely and everything is in walking distance. The staff are very attentive and helpful.
You are not given a key to the outer door. You are reliant on the staff to get into the property every time. They were always there, but you felt bad about buzzing them so many times.
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewReviewed: 21 May 2024 · Stayed in May 2024
Verified reviewExtremely clean, host was very welcoming and helpful.
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Reviewed: 9 May 2024 · Stayed in April 2024
Verified reviewMy friend and I had an incredible experience. We booked very last minute (9pm the night before) and had no issues. Ronny was so responsive and kind, answering all of our questions promptly and making sure we had everything we need. Our room (including a fridge with filtered water!) was massive, modern, and clean. Everything we could have wanted. It was also so close to everything we wanted to do, making it easy to get around. Breakfast and massages on the terrace were incredibly easy to schedule, well priced, and just wonderful. Can't recommend this place enough!
Nothing!
Reviewed: 7 May 2024 · Stayed in April 2024
Verified reviewToucan Platinum Suites Aparthotel is your best bet if you re travelling with your family and need kitchen/laundry amenities in Mindo. It is very calm and right-by all of Mindo´s attractions. Our host Ronny was very helpful and friendly and gave us many tips on things to do in the area as well as help organize for local tours.
Reviewed: 14 April 2024 · Stayed in February 2024
Verified reviewReviewed: 22 March 2024 · Stayed in March 2024
Verified reviewReviewed: 8 January 2024 · Stayed in January 2024
Verified reviewA bit noisy due to closeness of all the rooms to surrounding courtyard.