Maybe the check in time, we had to wait 3 hours at the highway. The booking restaurant was a limit for 4 families. We couldn’t enjoy it.

The variety of food you offer was good.

Stayed in April 2025

Good service

Great location

Stayed in May 2024

Booking of the a la carte restaurants and having to pre-book meals.

Stayed in January 2023

A language barrier. Most staff doesn't speak English. Luckily, I now a little Spanish, so we didn't have much problem

A very nice place. Our room was comfy, and close to the pool. The staff is very professional, especially, Paola from the Decameron Explorer desk. We really enjoyed our vacation.

Stayed in January 2023

Annoying sales people trying to waste your time and sell a membership non stop. Check in and Check out were a mess.

Private beach is great but small all things considered

Stayed in May 2025

The food is poor quality the variety is low and taste similar to a cheap 1-2 star restaurant. The buffet is awful with poor service by staff. The quality of food is just insane for a place that charges 500 a day. The royal Decameron does not come close to some resorts that charge that much like the hyatt or Rui. The a la carte restaurant are the same level of quality as the buffet restaurant. It is impossible to get a reservation at the restaurants- you have to make one between 8:00 - 8:30 am. It gets full fast. They should pre assigned reservations . The facility is back in the old age. They use keys still. You have to fill out a form to leave the facility and show it to return to the facility at the security guard. I appreciate all the security but there are easier secure ways for easier exit and entry to the facility in 2025. The rooms are similar to a motel 6 in the USA . In other words, 1-2 star hotel. The entertainment is anemic and silly. This place needs a new administration and in dire need for improvement. Ironically they feel like they are a premier resort which is laughable. The gym is open 11am - 6 pm - It should be open 24 / 7 . The staff do not seem happy and have grumpy faces . They do provide the service they are hire for but a smile would be nice . The fast food restaurant has minimal variety and poor quality. They are not very accommodating when ask for something that has with minimal request or change. For example a bowl of popcorn was denied because that goes with the ceviche. There are tons of those bowls available and I did not want a ceviche. The alcohol beverages were poor quality and minimal alcohol. I always asked for a shot of the liquor so I could added to my drink. All the frozen drinks are premade and poor quality. They are not fresh. At a Hyatt or Rui they make it from scratch in front of you. The bar is open until 2 am but frozen drinks stop at 10 pm. What kind of childplay is that.

There is not much to like unfortunately. I am very accommodating and I can make dues with cheap hotels . I have stay in 1-2 stars hotel to 5 stars hotels all over the USA and the world. This place tries to act like a 5 star facility but it is at best a 3 star and that is being generous .

Stayed in December 2024

Better service/ water in fridge/ We had no fridge no bottle water. Gym opened at 10 -6 it was open too late and closed early. You should hire professional entertainment.

The food was good but you need to hire more people with different language skills.

Stayed in January 2024

The hotel was dated. There was no fridge with bottled water in the room, no coffee maker, no iron. The windows were single pane glass so all the noise from the three bars were heard in the room. There were also younger guests carrying personal boom boxes to the pools to play thier owm music louder than the bar music. We had 2 nights with parties in the room next to us that the hotel had to break up after 3:00 am and then we had people knocking on our door looking for the party. There were more than 20 people in the room at the party. The party guests then walked in the halls yelling back and forth to each other. These guest left and the next night we were next to a guest that left thier tv on very loud (we could hear the words in our room) all night. So 3 of the 6 nights with very little sleep. There is no shuttle back and forth to town if you want to shop. The food was ok but not great. This was the worst all inclusive we have ever stayed at.

It had a nice beach and the staff were great.

Stayed in February 2023

Don’t have anything bad to say

Beach view and easy access to all the property easy to find everything on the map card

Stayed in January 2024

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in November 2022