Minor details. The cards deactivated frequently. There were no towels at the spa.

We stayed in the newly renovated building. The room was modern, large and comfortable. A bit of a walk to the breakfast area and lobby, definitely worth it.

Stayed in July 2025

This entire hotel is a fabulous establishment.

The hosts are super. they treat guest like family, greet you with enthusiasm, and are willing to help make your stay safe and enjoyable.

Stayed in June 2025

There wasn't anything that we didn't like about it. If we were to make a few suggestions area that the hotel could improve is perhaps providing a mini refrigerator or a coffee maker in the room. This way, you wouldn't need to bother our hosts every time we needed coffee, or we wouldn't need to go to the 3rd floor to use the refrigerator. These are some of the minor improvements that can help guests elevate their overall stay and their experiences at the hotel. Something to keep in mind is that the hotel is cash-only. So make sure to bring some cash with you when you plan to stay and when you make the payment to the hotel.

We loved this hotel. Our hosts, Hernan and Gloria, were very nice and friendly. And they always went the extra mile to make sure that we had the best stay while we were at the hotel and in Ecuador. Hernan messaged me a couple of days before arriving in Ecuador to ensure we have a ride from the airport, so he could arrange a ride. The Hotel is located next to San Marcos Square and is within walking distance of most landmarks around the historic city center. The hotel neighborhood is just walking distance from some of the great restaurants to try, and the hotel is located in a very safe and clean neighborhood. Also, the San Francisco Metro station is just a few hundred meters away from the hotel. We enjoyed our overall stay, and we would stay at Hotel La Cierva de San Marcos if we ever visit Quito again.

Stayed in March 2025

Safe location near most of the attractions in the Centro Histórico, clean, great breakfast and fantastic hosts!

Stayed in May 2025

We had an amazing stay at Hotel La Cierva de San Marcos. Gloria and Hernan are wonderful! There’s no better place to stay in Quito!

Stayed in May 2025

Renovated colonial building with lots of charm. Very clean. Excellent location as a base to visit Quito, the area is safe with various restaurants nearby. Fast Wi-Fi. Staff very cordial and helpful, they organized great excursions outside Quito eg: Cotopaxi volcano. I will use this hotel again next time I visit Ecuador.

Stayed in May 2025

Nothing

Staff friendly Como en familia

Stayed in May 2025

The room was cold. Once we located a small heater, it was much better!

The property was so unique and one of a kind. Very Pretty!

Stayed in March 2025

Hernan & wife were exceptional. It’s a small hotel with a lot of heart. I loved and appreciated how helpful they were and willing to accommodate us. We arrived late, they showed us to the closest restaurant which was delicious! Then they had a free walking tour the next days of the churches which was so fun! Lastly, Hernan woke up early to drive us to the airport for $25 USD which was a fair price considering the going rate on Uber was $23! Overall, loved my stay there & would recommend.

Stayed in April 2025

It was about a 20 minute walk to the historical center.

Historical building with lovely, helpful and welcoming staff. Great breakfast was served in a very nice breakfast room. Nice shower.

Stayed in March 2025

N/A

Hernán was super nice. Very helpful with giving tips about what to do around Quito.

Stayed in January 2025

Some repairs and upgrades are needed. More power sockets and lighting over the bed.

Solid Hotel in Quito’s Historic Center Hotel La Cierva de San Marcos is a good option for travelers. The staff were helpful and efficient in arranging transport and airport pick-up. Rooms were clean and reasonably spacious. The breakfast was good, with a fair variety of options over the three mornings we were there. The hotel’s location is definitely a strong point - situated in the historic center with easy access to restaurants and convenience stores. It provides good value for money and a comfortable stay. Would recommend for those seeking a practical accommodation in central Quito.

Stayed in January 2025

Gloria and Hernan were very friendly hosts: They made sure I was safe during my time in Quito, helping with transfers. When I was sick the first day, I was checked upon and cared for. I was also able to leave my luggage during my travels to the Quilotoa loop.

Stayed in January 2025

Super friendly staff

Stayed in December 2024

The first room we had didn’t have wardrobe but they changed us to another one the second day. It’s a traditional old building, which is beautiful but the wooden floors are creaky, which is not great if you are a light sleeper.

Lovely and helpful staff. Great location, very safe. Delicious breakfast. Highly recommended!

Stayed in December 2024

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My spouse and I travelled to Ecuador for the first time and this hotel gave us a perfect landing point for Quito and the start of our trip. The hotel is in a good, quiet location in the Centro Historico. The rooms are comfortable, with internet and hot water working all the time. Breakfast was tasty and different every day. Still, for us the best thing was the helpfulness of Hernan and Gloria who run the hotel. Hernan's walking tour of the centre was very nice and he organised many things for us, including a day trip to Cotopaxi at very short notice. We will be back again and would recommend to others.

Stayed in December 2024

None

Small hotel very close to old town . Breakfast is simple but plenty . The biggest asset are the owners - Gloria and Hernan . You can relay on them always! I highly recommend it!

Stayed in December 2024

Very nice and cozy little hotel, quiet and beautiful view. Breakfast was good too. Señora kind and helpful with excursion organized skills. Great location! Recommend!!

Stayed in November 2024

Beautiful old house in terrific location. Very secure. Hernan and Gloria are warm and caring hosts.

Stayed in November 2024

The hotel is absolutely beautiful, impeccably clean and in a great location. The couple running it are extremely friendly and helpful, organized our airport transfer for us, cooked us breakfast to order every morning and offered to help with anything we needed. I would definitely stay here again!

Stayed in October 2024

Nothing

The manager was extremely friendly and went out of his way to be helpful . He took us on a tour of Quito which was great . Excellent quiet location but in easy reach of the centre

Stayed in October 2024

I stayed in the room with the balcony, and it was delightful. The hosts are extremely helpful and provide a delicious breakfast. I highly recommend staying here in this beautiful location

Stayed in October 2024

The staff are extremely helpful, did a free walking tour for us on day one, helped us with buses, made sure we stayed safe at all times. Gloria cooked wonderful breakfast each day with different menu. And she also helped sort out laundry.

Stayed in October 2024

Good and safe location, very clean rooms and nice interior. We really enjoyed breakfast, it was all homemade and super delicious. The staff were the best part. Very welcoming people, also organised transport from the airport and back to it for us. Definitely recommend staying here.

Stayed in October 2024